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Operations

New restaurant equipment and back-of-the-house technology
Operations

Shake Shack cheeseburgers go first class

 By Lisa Jennings on Nov. 19, 2024

In an unusual collaboration, premium passengers on Delta Airlines out of Boston can pre-order a Shake Shack cheeseburger on some flights. But not shakes.

Operations

Despite rising costs, top independent restaurants posted nearly $2B in sales in 2023

By Liz Barrett Foster on Nov. 18, 2024

Top 100: Here’s how the country’s highest-grossing independents are adapting to high inflation, rising labor costs and changing consumer tastes.

Operations

Meet the Chicago family behind 7 of America's top-grossing independent restaurants

By Lisa Jennings on Nov. 18, 2024

The Lombardo family of Gibsons Restaurant Group are ready to take their high-end steakhouse magic (and more) to regions outside the Midwest.

Operations

How restaurants are working to kick their energy habit

By Joe Guszkowski on Nov. 15, 2024

Restaurants use more energy per square foot than any other commercial business. Reversing that trend will be challenging, but there are signs of progress.

Operations

A hotter planet puts the restaurant supply chain at risk

By Jonathan Maze on Nov. 15, 2024

Raising animals and crops to supply restaurants and grocers is both a contributor to climate change and a casualty of it. Drought and disasters are only making matters worse.

Operations

Reducing food waste is key in battle against climate change

By Lisa Jennings on Nov. 14, 2024

Food rotting in landfills creates a "super pollutant." How can restaurants create less waste and mitigate the damage?

Operations

Cava's CEO: Here's how we'll remain best in breed

By Lisa Jennings on Nov. 13, 2024

The restaurant industry has long watched category-leading brands, like Chipotle, Panera and Starbucks. Now all eyes are on the fast-casual Mediterranean chain as it defines the next cultural cuisine niche.

Operations

Cava remains industry outlier with double-digit traffic gains

By Lisa Jennings on Nov. 12, 2024

The rollout of a new loyalty program and addictive Garlic Ranch Pita Chips helped boost traffic nearly 13% at the Mediterranean fast casual.

Operations

Check out Subway's new prototype

By Jonathan Maze on Nov. 12, 2024

The sandwich chain debuted “Fresh Forward 2.0,” a new iteration of its restaurant image designed to improve convenience and ambiance and pave the way for more digital efforts.

Operations

Working to slow climate change through regenerative agriculture, one field at a time

By Patricia Cobe on Nov. 12, 2024

Farmers in New York State’s Hudson Valley are using techniques that return carbon to the earth and restore soil health. Restaurants are beginning to embrace the movement as the next step in local sourcing, but is it a silver bullet for the climate crisis?

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