Testimonials

Quicktext's customer service is first class and the integration went smoothly and quickly. We really appreciate that our specific requirements were taken into account and that regular improvements are implemented. We are particularly impressed with the tracking tool that shows us how Quicktext is improving our communication with guests.

Quicktext's chatbot tool offers a multifaceted solution for enhancing the website experience and customer engagement. It facilitates online bookings, provides product information, and helps with both conversion and call deflection

It's been just a few months since the launch of Quicktext at Sofitel Dubai The Palm, and I'm already seeing phenomenal results and an uplift in customer acquisition and retention. In addition to seeing visitors spending more time on the website, the total value of leads generated by Quicktext has surpassed AED3.3 Million in less than 5 months.

Quicktext is a specialized solution that understands our needs. Their evolving platform is an excellent conversational and conversion tool, with data analysis helping us focus on the right metrics. Onboarding Quicktext is straightforward, enabling us to concentrate on business.

Quicktextis the best-suited platform for our hotels. Its user-friendly back-end interface supports multiple languages and links with our booking engine for real-time reservations, generating incremental revenue. Our GM and staff love the tool, and Quicktext's support worked closely with us from onboarding to post go-live.

We highly value the opportunity to generate analytical reports that contribute to the improvement of our services. The fast and responsive live chat support has been invaluable to our business, greatly enhancing our operations and increasing customer satisfaction.

Quicktext's customer reps are exceptional, always improving the software to our needs. The user-friendly interface allows control over AI text responses, while multilingual support caters to our global customer base. Quicktext's live chat has boosted revenue by quickly responding to inquiries.  

Velma can answer customer queries instantly, making it a persistent presence on our website. It provides polite and efficient customer service and can manage multiple conversations simultaneously, replacing traditional forms of contact such as emails and phone calls. Velma is easy to integrate and manage.  

We are really satisfied with Velma. We started in May last year and we have seen a real evolution and change in our management and customer support. 

+ 47 000 € in direct booking generated in 6 months.