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SERVICES
As a full-service IT solution provider, we enable business outcomes by solving complex IT challenges through next-generation IT services and solutions.
To best serve you, we provide a range of services and solutions that address your most common issues.
Our knowledge spans cybersecurity and cloud computing to data center and network infrastructure, to the business needs of the modern workplace.
Our experience in successful large-scale transformation initiatives in complex business environments in both domestic and global markets is a particular strength of ours.
Why Paragon Micro
We leverage the strength of our solution experts and account executives, who have more experience and training than other solution providers.
Why Paragon Micro
We leverage the strength of our solution experts and account executives, who have more experience and training than other solution providers.
Why Paragon Micro
Our focus is on creating solutions and delivering services that are tailor-made for your needs. We empower to be autonomous, and allow them to be nimble and agile so they can deliver the best and fastest service to you.
Why Paragon Micro
Our philosophy is to put relationships with you, our customers, first. That means you get to work with the account executive you choose for as long as you want—we won't disrupt a productive relationship so that we can achieve geographic or vertical alignment at your expense.
Why Paragon Micro
Our philosophy is to put relationships with you, our customers, first. That means you get to work with the account executive you choose for as long as you want—we won't disrupt a productive relationship so that we can achieve geographic or vertical alignment at your expense.
Our Services
Working closely with you, we deliver vendor-agnostic services designed to address your specific business needs.
Paragon Micro has the experience & industry experts to support your successful achievement of all your IT business outcomes.
Assessment Services
Our team of Solutions Architects is equipped to guide you toward achieving your business goals by conducting comprehensive assessments of your entire IT environment. These assessments are designed to provide a clear, detailed view of your IT environment, enabling informed decision-making and strategic planning to optimize performance, security, and cost-efficiency. With our expert team of Solutions Architects, you can be assured of receiving tailored, in-depth assessments that align perfectly with your business objectives and IT needs.
Key Offerings:
- Cloud Assessments: Evaluating your current cloud infrastructure and usage. Identifying opportunities for cloud migration, optimization, and cost reduction. Assessing cloud security and compliance with industry standards.
- Data Center & Network Infrastructure Assessments: Analyzing your data center infrastructure for performance, scalability, and reliability. Providing insights into energy efficiency and operational costs. Recommending upgrades or changes to enhance data center capabilities.
- End-User ComputingModern Workplace Assessments: Examining the current state of end-user devices, software, and support systems. Identifying bottlenecks in productivity and user experience. Offering recommendations for device upgrades, virtualization, or remote access solutions.
- Cybersecurity Assessments: Conducting thorough evaluations of your IT security posture. Identifying vulnerabilities, potential threats, and areas of non-compliance. Proposing actionable strategies for strengthening security and reducing risks.
Assessment Services
Our team of Solutions Architects is equipped to guide you toward achieving your business goals by conducting comprehensive assessments of your entire IT environment. These assessments are designed to provide a clear, detailed view of your IT environment, enabling informed decision-making and strategic planning to optimize performance, security, and cost-efficiency. With our expert team of Solutions Architects, you can be assured of receiving tailored, in-depth assessments that align perfectly with your business objectives and IT needs.
Key Offerings:
- Cloud Assessments: Evaluating your current cloud infrastructure and usage. Identifying opportunities for cloud migration, optimization, and cost reduction. Assessing cloud security and compliance with industry standards.
- Data Center & Network Infrastructure Assessments: Analyzing your data center infrastructure for performance, scalability, and reliability. Providing insights into energy efficiency and operational costs. Recommending upgrades or changes to enhance data center capabilities.
- End-User ComputingModern Workplace Assessments: Examining the current state of end-user devices, software, and support systems. Identifying bottlenecks in productivity and user experience. Offering recommendations for device upgrades, virtualization, or remote access solutions.
- Cybersecurity Assessments: Conducting thorough evaluations of your IT security posture. Identifying vulnerabilities, potential threats, and areas of non-compliance. Proposing actionable strategies for strengthening security and reducing risks.
Consulting Services
Our team provides specialized consulting services aimed at enhancing and optimizing your business's IT strategy. With expertise in various key areas, we ensure that your company is equipped with the best-informed guidance and actionable strategies.
Key Offerings:
Cybersecurity:
- Advising on comprehensive cybersecurity strategies to protect against evolving threats.
- Conducting risk assessments and audits to identify vulnerabilities and compliance gaps.
- Developing incident response plans and disaster recovery strategies.
- Offering guidance on implementing the latest security technologies and best practices.
Data Center & Network Infrastructure:
- Providing expertise in designing, scaling, and optimizing data centers and network infrastructure.
- Assessing current infrastructure for performance, scalability, and efficiency improvements.
- Advising on the integration of emerging technologies for enhanced network capabilities.
- Guiding in the implementation of energy-efficient and cost-effective data center solutions.
Cloud:
- Assisting in developing a cloud strategy aligned with business goals.
- Evaluating and recommending cloud platforms and services best suited to specific needs.
- Guiding migrations to the cloud, ensuring minimal disruption and optimal resource utilization.
- Advising on cloud management, security, and compliance issues.
Modern Workplace:
- Consulting on the implementation and optimization of modern workplace technologies.
- Helping in the transition to digital workplaces with a focus on collaboration, mobility, and productivity.
- Advising on best practices for remote work infrastructure and tools.
- Assisting in the adoption of new technologies and change management processes to foster a modern, efficient working environment.
Managed Services
Our managed services are designed to provide comprehensive support and management in all four of our solution areas. By leveraging our expertise, your business can ensure optimal performance, enhanced security, and strategic growth in these critical areas.
Key Offerings:
Cybersecurity:
- Continuous monitoring and management of your cybersecurity infrastructure.
- Implementing and maintaining firewalls, intrusion detection systems, and other security measures.
- Incident response and recovery support to minimize the impact of security breaches.
Data Center & Network Infrastructure:
- Ongoing management and optimization of data center operations and network infrastructure.
- Proactive monitoring for performance and efficiency, ensuring high uptime and reliability.
- Regular maintenance, updates, and upgrades to network components and data center facilities.
- Scalable solutions to accommodate business growth and evolving needs.
Cloud:
- Comprehensive management of cloud infrastructure, platforms, and applications.
- Optimization of cloud resource usage and cost management.
- Ensuring compliance with cloud security and data protection standards.
- Support for cloud migrations, integrations, and ongoing operations.
Modern Workplace:
- Management and support of modern workplace tools and technologies, including collaboration and communication platforms.
- Ensuring reliable remote access solutions for a distributed workforce.
- Regular updates and maintenance of workplace productivity tools.
- Support for change management and user training to maximize technology adoption and productivity.
- Paragon Micro has the industry knowledge and experience to handle all your IT Help Desk service needs.
Managed Services
Our managed services are designed to provide comprehensive support and management in all four of our solution areas. By leveraging our expertise, your business can ensure optimal performance, enhanced security, and strategic growth in these critical areas.
Key Offerings:
Cybersecurity:
- Continuous monitoring and management of your cybersecurity infrastructure.
- Implementing and maintaining firewalls, intrusion detection systems, and other security measures.
- Incident response and recovery support to minimize the impact of security breaches.
Data Center & Network Infrastructure:
- Ongoing management and optimization of data center operations and network infrastructure.
- Proactive monitoring for performance and efficiency, ensuring high uptime and reliability.
- Regular maintenance, updates, and upgrades to network components and data center facilities.
- Scalable solutions to accommodate business growth and evolving needs.
Cloud:
- Comprehensive management of cloud infrastructure, platforms, and applications.
- Optimization of cloud resource usage and cost management.
- Ensuring compliance with cloud security and data protection standards.
- Support for cloud migrations, integrations, and ongoing operations.
Modern Workplace:
- Management and support of modern workplace tools and technologies, including collaboration and communication platforms.
- Ensuring reliable remote access solutions for a distributed workforce.
- Regular updates and maintenance of workplace productivity tools.
- Support for change management and user training to maximize technology adoption and productivity.
- Paragon Micro has the industry knowledge and experience to handle all your IT Help Desk service needs.
Implementation Services
Our implementation services capabilities ensure the successful deployment and integration of the IT solutions that our architects help design for your business. Focusing on our main solution areas, we provide tailored services to meet the specific needs and challenges of your business.
Key Offerings:
Cybersecurity:
- Installation and configuration of advanced cybersecurity solutions, including firewalls, anti-virus software, and intrusion detection systems.
- Setting up comprehensive security protocols and access controls.
- Implementing data encryption and secure backup solutions.
Data Center & Network Infrastructure:
- Designing and deploying efficient and scalable data center technologies.
- Installing and configuring network infrastructure components like routers, switches, and servers.
- Implementing virtualization solutions to optimize data center performance.
- Establishing and deploying disaster recovery and business continuity systems.
Cloud:
- Assisting with cloud platform selection and designing cloud architecture.
- Migrating data and applications to the cloud, ensuring minimal disruption.
- Setting up cloud-based services, including storage, computing, and database services.
- Implementing cloud security measures and compliance protocols.
Modern Workplace:
- Deploying and configuring tools and technologies for a digital, collaborative workplace.
- Implementing remote work solutions, including VPNs and collaboration platforms.
- Integrating productivity tools like Office 365, CRM systems, and project management software.
- Customizing solutions to enhance user experience and efficiency in a modern work environment.
Education and Training Services
Our education and training services are designed to empower your team with the knowledge and skills necessary to ensure that whatever solution we helped you implement, is being used to its fullest potential. Through specialized training programs and educational resources, we ensure that your workforce is well-equipped to handle the latest technologies and best practices in these key areas.
Key Offerings:
Cybersecurity:
- Comprehensive training on cybersecurity fundamentals, best practices, and emerging threats.
- Workshops on specific security tools and software, tailored to your organization's setup.
- Training sessions on risk management, incident response, and compliance regulations.
- Awareness programs on phishing, social engineering, and other cyber threats for all employees.
Data Center & Network Infrastructure:
- Courses on data center design, operations, and management.
- Training in network infrastructure setup, maintenance, and troubleshooting.
- Workshops on network security, virtualization technologies, and cloud networking.
- Custom training sessions on new technologies and upgrades specific to your data center and network infrastructure.
Cloud:
- Training on various cloud platforms, such as AWS, Azure, or Google Cloud, focusing on their unique features and best use cases.
- Courses on cloud migration strategies, management, and optimization.
- Workshops on cloud security, data privacy, and compliance standards.
- Tailored training programs for teams to efficiently utilize cloud-based tools and applications.
Modern Workplace Training Services:
- Training on utilizing modern workplace tools for maximum productivity, such as Microsoft Teams, Slack, or Zoom.
- Workshops on best practices for remote work, digital collaboration, and communication.
- Education on integrating and making the most of digital tools like CRM systems, project management software, and document-sharing platforms.
- Customized training sessions focusing on change management and the adoption of new technologies in the workplace.
Education and Training Services
Our education and training services are designed to empower your team with the knowledge and skills necessary to ensure that whatever solution we helped you implement, is being used to its fullest potential. Through specialized training programs and educational resources, we ensure that your workforce is well-equipped to handle the latest technologies and best practices in these key areas.
Key Offerings:
Cybersecurity:
- Comprehensive training on cybersecurity fundamentals, best practices, and emerging threats.
- Workshops on specific security tools and software, tailored to your organization's setup.
- Training sessions on risk management, incident response, and compliance regulations.
- Awareness programs on phishing, social engineering, and other cyber threats for all employees.
Data Center & Network Infrastructure:
- Courses on data center design, operations, and management.
- Training in network infrastructure setup, maintenance, and troubleshooting.
- Workshops on network security, virtualization technologies, and cloud networking.
- Custom training sessions on new technologies and upgrades specific to your data center and network infrastructure.
Cloud:
- Training on various cloud platforms, such as AWS, Azure, or Google Cloud, focusing on their unique features and best use cases.
- Courses on cloud migration strategies, management, and optimization.
- Workshops on cloud security, data privacy, and compliance standards.
- Tailored training programs for teams to efficiently utilize cloud-based tools and applications.
Modern Workplace Training Services:
- Training on utilizing modern workplace tools for maximum productivity, such as Microsoft Teams, Slack, or Zoom.
- Workshops on best practices for remote work, digital collaboration, and communication.
- Education on integrating and making the most of digital tools like CRM systems, project management software, and document-sharing platforms.
- Customized training sessions focusing on change management and the adoption of new technologies in the workplace.
IT Asset Lifecycle Services
Paragon Micro offers asset lifecycle management services for all of your IT assets procured through us. By leveraging our own physical warehousing and logistical support capabilities, Paragon Micro's IT Asset Lifecycle Services help ensure our clients receive the correct hardware, pre-configured and ready to deploy.
Key Offerings:
Procurement and Storage:
- Secure storage of IT equipment
- Bulk procurement and inventory management for clients
Asset Deployment:
- Pre-configuration, imaging, and customization of IT equipment.
- Secure, tracked shipping to client locations.
- On-site installation and setup services
Asset Management:
- Asset tagging and inventory management.
- Warranty management and claim processing.
Leasing and Rental Services:
- Short-term and long-term IT equipment leasing.
- Flexible rental options for temporary projects or peak business periods.
Data Security Services:
- Secure data wiping and sanitation of storage devices.
- Certified data destruction services.
- Compliance with data privacy regulations.
Recycling and Eco-Friendly Disposal:
- Certified IT asset disposal adhering to environmental standards.
- E-waste recycling and secure disposal of non-reusable parts.
Audit and Compliance:
- Detailed asset tracking and reporting for audit purposes.
- Compliance with industry-specific regulations (like HIPAA for healthcare, GDPR for EU data, etc.).
- Providing necessary documentation and certificates for legal compliance.
Logistics and Reverse Logistics:
- Efficient transportation logistics for distribution and retrieval of IT assets.
- Management of returns, exchanges, and reverse logistics.
Consultation and Advisory Services:
- IT asset lifecycle planning and strategy development.
- Cost-benefit analysis for IT investments.
- Technology refresh advisory.
Customization and Special Projects:
- Special project initiatives like setting up temporary IT infrastructures for events or specific client needs.
- Custom-built systems and integrations per client requirements.
Comprehensive Services
Our services help you transform your technology toward the organization's strategic directions.
We take a holistic approach to cloud service delivery tailored to your specific needs.
Phase 1: DISCOVER
Understanding business requirements and challenges while identifying criteria for success
Phase 2: DESIGN
Consulting engagements delivered through our technical resources
Phase 5: IMPROVE
Ensuring continual service improvement through our well-defined internal methodology
Phase 3: EXECUTE
OEM hardware and software sourcing, and implementation and deployment services
Phase 4: OPTIMIZE
Solution adoption, end-user training services, optimization engagements, and measuring success metrics
We're here to help
Connect with us today and start getting insights into your IT Environment