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3 stars

Empire Landmark Hotel

1400 Robson Street, Vancouver, BC V6G 1B9, Canada
Vancouver, Canada
See location+1 604 687 0511
7.3
Good
based on 539 reviews
539 reviews
Provider
Provider for Empire Landmark Hotel
Provider for Empire Landmark Hotel
Provider for Empire Landmark Hotel

Overview

Rating

Set in Vancouver, The Empire Landmark Hotel is a five-minute walk from Robson Street and offers a sauna. It provides 3-star accommodation and views of the city.

This award-winning hotel offers family facilities, such as babysitting/child services. Those staying at the property have access to express check-in/check-out, around the clock reception and a meeting room. Recreational facilities at the hotel include a hair salon, massage services and a beauty centre.

Rooms at The Empire Landmark Hotel are contemporary and offer movies-on-demand. They all include wireless internet access and tea and coffee making facilities.

In-house dining options include Cloud 9 Revolving Restaurant and Lounge, which is an ideal place to enjoy a meal. A selection of dining options are also available in the area.

The Empire Landmark Hotel is surrounded by the area's well-known sightseeing attractions, including Christ Church Cathedral, Vancouver Art Gallery and the Inukshuk, which are within walking distance. Guests can also easily visit University Canada West.

Rating
7.3
Good
Based on 539 verified guest reviews

Latest deals for Empire Landmark Hotel

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Amenities at Empire Landmark Hotel

  • Restaurant
  • Room service
  • Business centre
  • Meeting/Banquet facilities
  • Wi-Fi
  • Spa
  • Laundry service
  • Laundry facilities
  • Express check-out
  • ATM on-site

Services and conveniences

  • ATM on-site
  • Room service
  • Business centre
  • Express check-out
  • Meeting/Banquet facilities
  • 24-hour front desk
  • Smoking rooms available

Accessibility and suitability

  • Non-smoking rooms available
  • Disabled access
  • Lift

Laundry

  • Laundry facilities
  • Laundry service

Things to do

  • Beauty salon
  • Gift shop

Basics

  • Wi-Fi
  • Air-conditioned

Spa

  • Sauna
  • Spa

Dining

  • Restaurant

General

  • Storage available

Health and safety

  • Safe

Family friendly

  • Babysitting or child care

Reviews of Empire Landmark Hotel

7.3
Good
539 verified ratings
Wonderful
113
Very good
90
Good
145
Okay
74
Fair
75
Mediocre
16
Poor
26
Guests say
Guests generally appreciated the hotel's location, stating it was great and conveniently close to various attractions. The service was widely praised for being friendly and attentive. However, many guests expressed dissatisfaction with the cleanliness and condition of the bathrooms, noting that they were dated and dirty. Additionally, there were complaints about hidden charges for wireless internet access and missing amenities like facecloths. While some guests felt they got good value for the price, the hotel itself is seen as needing a renovation.
AI-generated from customer reviews
Service9.5 out of 10
Location9 out of 10
Value for Price8.5 out of 10
Bathroom3 out of 10
Cleanliness2.5 out of 10
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6.5
Okay
Anonymous, Oct 2017
Pros (+) Great customer service, quick check in.
Cons (-) Bed was sooooo hard I swear it was cardboard
5.1
Fair
Anonymous, Sept 2017
Cons (-) Found the restaurant staff rude and bathrooms very dated and dirty.
3.4
Poor
Anonymous, Aug 2017
Cons (-) No facecloths given in rooms. Have to pay for wirless in room.
2.0
Poor
Anonymous, Jul 2017
Pros (+) The view
Cons (-) Everything else.
5.4
Fair
Anonymous, Jul 2017
Cons (-) Staff not helpful. We paid extra for a king or queen, but were told that there was no guarantee that we would get one. Took two hours for front desk to send up a single glass.
5.7
Fair
Anonymous, Jun 2017
Pros (+) 1- Location: Downtown area. Close to convention center and different restaurants and shopping areas 2- Beautiful view
Cons (-) 1- Internet is not free and is of poor quality. 2- Old and dusty rooms
6.5
Okay
Joel, May 2017
Pros (+) Location, location, location. Solid location near bus lines, and tons of shops and eateries. Staff was friendly and polite. Solid place for deal.It's a good hotel for location and saving money, nothing more. I was looking for a bed to crash, in a good location for minimal money. No frills or extras and that's what I got.
Cons (-) Free parking would have been nice. The wifi is so slow it's unusable. You can totally tell it's an old building. Dirty, kind of run down. Could tell it was previously a smoking hotel.
8.0
Very good
Anonymous, May 2017
Pros (+) Service-location
2.5
Poor
Sean, Apr 2017
Pros (+) The location is the only easy and convenient part of the empire landmark
Cons (-) The rooms were dingy and kinda gross. It seems like the day to day cleaning is done decently but the general upkeep and overall appearance was not appealing. Also, the staff didn't seem to care much about the complaints and the hotel in general seemed to be more interested in taking care of tour groups then anyone else
7.4
Good
Patrick, Apr 2017
Pros (+) Central location, fair price, great value.
Cons (-) Rooms were a bit dated, but I went in expecting this based on other reviews.

Location

1400 Robson Street, Vancouver, BC V6G 1B9

What's nearby

  • Bill Reid Gallery of Northwest Coast Art0.9 km
  • Vancouver Art Gallery0.9 km
  • Inukshuk1 km
  • Orpheum Theatre1.2 km
  • Vancouver Aquarium1.4 km
  • Canada Place1.4 km
  • Granville Island Public Market1.8 km
  • Granville Island1.9 km
  • Kitsilano Beach2.1 km
  • Dr. Sun Yat-Sen Classical Chinese Garden2.2 km
  • Chinatown2.3 km
  • TELUS World of Science2.5 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Empire Landmark Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Empire Landmark Hotel

  • Where is Empire Landmark Hotel located?

    Empire Landmark Hotel is located at 1400 Robson Street in West End, 1.3 km from the centre of Vancouver. Bill Reid Gallery of Northwest Coast Art is the closest landmark to Empire Landmark Hotel.

  • When is check-in time and check-out time at Empire Landmark Hotel?

    Check-in time is 15:00 and check-out time is 11:00 at Empire Landmark Hotel.

  • How far is Empire Landmark Hotel from the airport?

    Empire Landmark Hotel is 1.2 km from Vancouver Coal Harbour. Empire Landmark Hotel is 10.9 km from Vancouver Intl.

  • How does KAYAK find such great Empire Landmark Hotel hotel deals?

    KAYAK scours the web for all room deals available at Empire Landmark Hotel in Vancouver and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Empire Landmark Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Empire Landmark Hotel.

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Good to know

Value for money

7.2

Distance to city centre

1.3 km

Nearest airport

Vancouver Coal Harbour

Distance to airport

1.2 km