Leverage artificial intelligence tools to enhance your UX work and save valuable time

Cut through the noise and hype of the current AI boom and focus instead on integrating AI tools into your UX workflows. We’ll show you how to use AI responsibly and effectively while writing, conducting research, and designing.

In this course, you will participate in activities to help build competency in prompt engineering, evaluate AI model outputs, and identify appropriate uses of AI tools. You’ll leave with a toolkit of techniques to apply AI to your work right away, plus skills that will help you navigate the ever-evolving landscape of AI.

Who Should Attend

  • Anyone who is learning about AI but has not meaningfully engaged with it yet.
  • Anyone who has used AI products out of curiosity, but is still looking for useful applications.
  • UX designers who want to use AI tools in their design work.
  • UX researchers who want to accelerate their research with AI tools.
  • UX practitioners who are looking to make their communication and writing more efficient.

What You'll Learn

01 Learn how to interact with generative AI systems
  • Write effective and impactful prompts with genAI tools
  • Understand prompt frameworks
  • Provide appropriate context to genAI tools to save time
  • Critical AI vocabulary terms to build foundational understanding
  • Common AI pitfalls and how to avoid them such as hallucinations and sycophancy
02 Consider important topics in the fast-paced world of AI
  • Ethical, privacy, and safety considerations when using genAI products
  • Implementing and communicating about AI in organizations
03 Accelerate your work with AI with general applications
  • Addressing skills gaps
  • Automating tedium
  • Engage with ideation and brainstorming
04 Apply generative AI tools to your writing
  • Summarizing your own writing to evaluate impact
  • Draft generation to help with starting writing projects
  • Copy editing according to styleguides and writing samples
  • Translation between various languages and improving writing in other languages
  • Evaluating and changing tone of voice in communication
05 Plan, conduct, and analyze research more efficiently using AI
  • Preparing participant communication
  • Accelerate screener survey writing
  • Interview questions and tasks
  • Conducting Desk Research responsibly
  • AI-based transcription
  • Qualitative data summaries and clustering
  • Quantitative data analysis and statistics
  • Challenges with synthetic research
06 Evaluate AI design tools for your workflows
  • UX copy generation
  • Design ideation
  • Visual asset creation
  • AI Wireframing and Prototyping

Note:

  • This course will not cover how to develop AI tools or how to apply UX concepts to AI products.
    • See our Designing AI Experiences course instead.
  • This course is not for helping UX practitioners design UX products, features, or services.
    • ​​​​​​​​​​​​​​​​​​​​​See our Designing AI Experiences course instead.
  • The course does not focus on any specific AI tool and instead focuses on generalizable skills.

This Course Includes

  • Hands-on exercises with feedback from the instructor
  • Opportunities to ask questions and get answers

Materials Required

To get the most out of this course, we highly recommend you have access (free or paid) to a frontier AI model. Some examples include:

OpenAI's GPT 4o or o1: https://chat.openai.com/
Google Gemini Advanced: https://gemini.google.com/app
Anthropic Claude Sonnet 3.5 (new): https://claude.ai/chat/
Microsoft Copilot: https://copilot.microsoft.com/

These tools all offer free accounts which allow access to their most powerful models within some usage limits. 

Learn From Industry Experts

Why NN/g

What People Say About This Course

  • I thoroughly enjoyed this course and learned a lot. I am brand new to artificial intelligence and didn't know where to start. After taking this course, I am now confident in what AI is, how I can use it in my job, and how I can stay relevant and current on current trends and best practices.

    Alex

  • Even for those experienced with AI, the curriculum covered advanced prompt engineering techniques and a wide range of relevant AI tools and methods through an engaging, interactive format. The instructor demonstrated deep expertise, effectively addressing individual questions while progressing through the content, creating a supportive, inclusive learning environment.

    Amanda

  • If you're curious how you could be using AI to streamline some of the tedious things you do, or to serve as an assistant in brainstorming, this class is definitely for you. You'll come away with tangible ways you can start using AI in your work today and the confidence to start trying it out for higher stakes use cases.

    Angela
    Ad Hoc LLC

  • 100% take the course, great content and delivery. Applicable to everyone from beginner to adept.

    John
    Limerick, Ireland

Frequently Asked Questions

How will I get the link to the Zoom meeting for the course?

60 minutes before your course begins, your link will be available when you log into your NN/g profile.

Can I watch a recording of the course?

Virtual courses are live events that extend throughout the day and include many periods of interactive exercises. The learning experience cannot be replicated by simply watching recordings after the event. We will not be making course recordings, and making your own recordings is not permitted.

Will I be able to network and get to know other participants?

You'll join a Slack community for both course-related discussion and networking with fellow participants. You'll also be able to use the Slack workspace before, during, and after the event to maintain your connections. You'll be invited to join the Slack community the week before the event starts.

What equipment will I need to participate in NN/g live online courses?

You'll be streaming video and audio to your computer, and also speaking with other participants. Make sure you have:

  • A laptop or desktop (using a tablet is not recommended)
  • A stable high-speed internet connection
  • Speakers or headphones
  • A microphone
  • A webcam
Do I really need a microphone and webcam?

White it's possible to attend our virtual courses without your own webcam or microphone, you will not be able to fully participate in learning activities. Many of our courses use hands-on practice as the primary way of learning design and research techniques. You'll learn more during these activities if you can fully participate, and your collaboration partners can see and hear you. We also recommend using headphones.

Do I have to download any software?

All courses use Zoom and Hightail, a file-sharing service. Some courses require the use of Google Drive apps or Miro. All tools are free to use and do not require you to create an account, but you should ensure your device permissions allow you to access these tools.

  • Zoom is a video conferencing service. Our meetings follow security best practices, including passwords and waiting rooms. We recommend installing the Zoom app, which is free. If you are not able to install the Zoom software, you can also join through Chrome web browser. Test your access to Zoom.
  • Hightail will be used to share downloadable course materials (such as PDF copies of presentation slides). Test your access to Hightail. (If your network blocks you from access Hightail, during the event our conference team will be able to assist you with alternative ways to receive your course materials.
  • Google Drive apps are used for collaborative learning activities. If you are not able to use Google Docs or Sheets, you will be able to download copies of the activity materials, but may not be able to fully participate in group work. Test your access to Google Docs.
  • Miro is an online whiteboarding tool and is used for collaborative learning activities in some courses. You can download the Miro app or open a Miro link in your browser.
Will my internet connection be fast enough?

You will need a stable internet connection with a minimum of 3 Mbps (up and down) in order o participate in 
NN/g virtual courses. Ideally, a faster connection speed of 25 Mbps download and 5Mbps upload is recommended to ensure HD video and audio quality. If you are using a WIFI network, disconnect all other devices from that network to improve the streaming quality. Check your internet connection speed.

Can I join from my phone or tablet?

We do not recommend attending our classes from a small-screen device. Although you will be able to connect to the meeting, it will be difficult to see the detailed examples shared during class. It will also be extremely difficult to participate in collaborative exercises which require typing and interactive documents.