Case Study: Designer Transport drives operating efficiencies of up to 30 percent
Moves to cloud-based solution.
Nov 14 2024iTnews Media Hub
Videos
Cover Story: How HR became a strategic imperative
Digital transformation grows beyond IT.
Nov 7 2024 2:00PM
Case Study: Interflora Australia cuts contact centre calls by up to 20 percent
Uplifts the customer experience.
Oct 31 2024 1:36PM
Case Study: Western Sydney University uplifts the digital student experience
Upgrades “antiquated” phone system.
Oct 24 2024 2:34PM
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Executive Insights Series 3 E03: The resilience reboot
Join John O'Connor, Brennan’s Director of Managed Operations and Technology, as he explores the critical role of resilience in IT, and how organisations can future-proof their operations through proactive crisis management and industry best practices.
Oct 23 2024 9:00AM
Case Study: Beyond Bank boosts call centre, expands digital capabilities
Uplifts customer satisfaction to 92 percent and cuts call wait times.
Oct 17 2024 1:57PM
Podcasts
NBN Co is working to a new five-year security strategy
Podcast: CSO Darren Kane talks pillars and business communication of risk.
Sep 2 2024
Flight Centre taps more data in customer sentiment analysis
Podcast: The two-year journey to set up a global 'voice of customer' function.
Aug 19 2024 6:15AM
Northern Beaches Council reviews security stack to shore up widening perimeter
Podcast: Balances use of internal and outsourced capabilities.
Aug 5 2024 6:30AM
Torrens University unpacks its digital transformation
Podcast: Novel use of GenAI as part of learning management system migration.
Jul 22 2024 6:30AM
Gumtree Group emerges from 18-month IT rebuild
Podcast: After changing hands twice in the space of two years.
Jun 24 2024 6:18AM
NAB makes 'secure by design' the centrepiece of security strategy
Works to shift conversation left.
May 13 2024 6:30AM
Galleries
In pictures: The 2024 iTnews Benchmark Awards Security winners
All the winning security leaders.
Oct 17 2024
Photos: Brisbane Digital As Usual – Cyber
A selection of photos from a recent Digital As Usual - Cyber event at Sofitel Brisbane Central in Brisbane.
Sep 5 2024 2:05PM
In Pictures: Skybox and BT security roundtable
A selection of photos from a recent iTnews roundtable lunch at Aria restaurant in Sydney.
Aug 9 2024 9:37AM
Photos: Digital As Usual - HR, Finance and Marketing
A selection of photos from a recent Digital As Usual - HR, Finance and Marketing event at The Ivy Ballroom in Sydney.
Aug 8 2024 11:31AM
Photos: Digital Nation Executive Meet-Ups
Digital Nation Australia hosted its first ever Executive Meet-Ups event, providing attendees with a unique opportunity to engage with top-tier executives and industry pioneers.
Jul 1 2024 1:12PM
In pictures: TPG Telecom lays submarine cable across Sydney Harbour
Two years in the making.
Jun 26 2024 6:30AM
