Series | Intercom

If you build it with Series, then they will come

Series is the only visual campaign builder that lets you send cohesive messages across tons of channels—inside your app and out.

Your new favorite campaign builder

Map out a cohesive customer journey of related messages just like you would on a whiteboard.

Target customers specifically based on how they’ve engaged with your product and messages.

See which paths users take within a series and the metrics related to their actions.

“With Series, our team has been able to orchestrate multi-channel lifecycle campaigns with ease. We get superior visibility into campaign performance and can make faster optimizations as a result.”
Blair Nordstrom
Lifecycle Marketing Manager
7shifts
“Series allows us to create a seamless onboarding experience where customers receive contextual messages at exactly the right moment, with a consistent look and feel across channels.”
Dom Newman
Head of Growth Marketing
Deputy

Packed with powerful features

Conversations
Give your customers the option to chat with sales or support—live or automated—from any message.
Templates
Build messaging series with intuitive drag-and-drop mechanics and out-of-the-box templates.
Fallback emails
Automatically send customers emails when they’re offline so your in-app messages still get to them.
Waiting periods
Set waiting periods for delivering your next message based on things like date or customer behavior.
Annotations
Leave notes for yourself or teammates to collaborate in real time.
Split testing
Test different messaging journeys to see what drives customer action.

Visualize your next campaign now