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Unable to access my exams, would say "Modify Setup" #1004
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Please update to the latest release version (currently 3.8.0) and try again. |
Hi,
I've downloaded the latest version but it still says "Modify Setup". The image attached is for your reference. Please advise thank you.
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From: Damian Büchel ***@***.***>
Sent: Wednesday, 30 October 2024 4:58 pm
To: SafeExamBrowser/seb-win-refactoring ***@***.***>
Cc: PADILLA JANA ISOBEL OLIVER ***@***.***>; Author ***@***.***>
Subject: Re: [SafeExamBrowser/seb-win-refactoring] Unable to access my exams, would say "Modify Setup" (Issue #1004)
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Please update to the latest release version (currently 3.8.0) and try again.
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Reply to this email directly, view it on GitHub<#1004 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/BAF3HOWDN5BECQEXJY4ZCMTZ6CNQFAVCNFSM6AAAAABQRNHKG2VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDINBWGIZTGMZSGY>.
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Delete the installer exe file |
Hi,
Could you please give me instructions on where to find it? Please advice thanks
From: wxnnvs ***@***.***>
Sent: Thursday, 31 October 2024 4:05 am
To: SafeExamBrowser/seb-win-refactoring ***@***.***>
Cc: PADILLA JANA ISOBEL OLIVER ***@***.***>; Author ***@***.***>
Subject: Re: [SafeExamBrowser/seb-win-refactoring] Unable to access my exams, would say "Modify Setup" (Issue #1004)
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Delete the installer exe file
This might resolve the issue as it opens that as default
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Check your downloads folder |
Hi,
I have already done that, still unable to access the exam.
From: wxnnvs ***@***.***>
Sent: Thursday, 31 October 2024 4:18 pm
To: SafeExamBrowser/seb-win-refactoring ***@***.***>
Cc: PADILLA JANA ISOBEL OLIVER ***@***.***>; Author ***@***.***>
Subject: Re: [SafeExamBrowser/seb-win-refactoring] Unable to access my exams, would say "Modify Setup" (Issue #1004)
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Check your downloads folder
When you installed safe exam browser u probably used seb_installer_380.exe or something similar
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Either do what @dbuechel said or go into |
Im not a smart guy though, so it might just mess it up more |
@22000886-Jana Please try the steps specified above (reinstallation). Should that not fix the issue, please verify in the system settings that the |
This issue is stale because it has been open for 28 days with no activity. It will soon be closed automatically if there are no updates. |
Describe the Bug
I am able to install the software but when I try to click on the exam file it will say "Modify Setup"
I have tried everything, there is more than 4.5 GB storage on my laptop and I have installed .NetFramework. Still unable to access my exam, i have contacted my school's helpdesk but they cant help me and asked me to contact your team.
Steps to Reproduce
Steps to reproduce the behavior:
Expected Behavior
The prompt Modify Setup appears when I try to access my exam, and asked me to uninstall the software.
Screenshots
^ clicked on this file that was provided by my school to start the exam ^ modify setupIf applicable, add screenshots to help explain your problem.
^ says installation is successful
Version Information
Additional Context
I have even downloaded the newest version of SEB and it doesn't work. My computer has more than enough storage and I made sure my computer has .NetFramework
The text was updated successfully, but these errors were encountered: