UK Responsible Business: February Edition 2025
Market-leading casualty claims defence, built on scale, expertise and technology innovation
The insurance industry is changing as never before. Digitalisation, big data, the potential of artificial intelligence, fierce competition, pent-up pressure to achieve growth and new regulations are all increasing the need for insurers to adapt at speed while extracting maximum value from the premiums they earn.
In the casualty space, that pressure translates into a laser-like focus on managing claims and any resulting disputes as effectively as possible. We don’t simply help insurers achieve these aims, we partner with them at every stage as they navigate a dynamic market.
Our Casualty team is built on scale, expertise and a new vision for technology. With scale, comes the largest data set in the casualty space, providing more complete answers and better management information. Coupled with this, we cover all lines of business, benefit from unparalleled international presence, as well as being consistently ranked in the top tier by leading legal directories. We defend insurers and their policyholders across the full spectrum of claims, including catastrophic injury, motor, fraud, legacy and disease, employers' liability, public liability, credit hire, property liability, abuse and neglect, as well as Safety, Health, Environment and Regulatory.
Our extensive data set increases our ability to detect claims fraud - and help clients predict it. It also allows us to provide detailed, benchmarked Management Information (MI) to our clients, helping identify areas where claims handling performance can be improved. It allows Artificial Intelligence (AI) and machine learning to function more effectively.
Our innovation offering, Clyde & Co Newton, includes products that automate much of the claims process, increasing both speed and efficiency and making access to our team’s considerable expertise easier. This also frees up clients’ claims teams to focus on those claims that merit more handling time, helping them to reduce overall indemnity spend.