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National Processing Center (NPC)
National Processing Center (NPC)
The National Processing Center (NPC) is the U.S. Census Bureau’s primary center for mail processing, survey processing, data capture, and imaging/scanning. We have two Contact Centers that respond to caller inquiries and conduct telephone interviews.
We collect and process monthly, quarterly, and annual surveys which include demographic data, population statistics, economic indicators, housing statistics, business, construction, and foreign trade information, as well as others. Some of the censuses we engage in are: the Decennial Census, Economic Census, and the Census of Governments.
We have a flexible labor force, with the ability to rapidly expand and contract in size — from 1,700 to more than 5,000 employees — to meet changing work requirements and customers' needs.
Our Services
- Mail Processing - used to design, print, and process forms.
- Data Capture - used to process data from paper, images, and microfilm with unsurpassed speed and accuracy.
- Imaging/Scanning - provides document database services for image retrieval.
- Contact Centers - are located in: Jeffersonville, IN; and Tucson AZ are open 7 days a week and some federal holidays to provide coverage in all time zones.
Related Information
Page Last Revised - November 18, 2021
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