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Caesarstone provides warranty for Caesarstone surfaces in which appliances and applications are installed or fabricated, provided that those appliances and applications are approved for use by Caesarstone, and installed in accordance with the manufacturer’s instructions, Caesarstone fabrication and installation guidelines, and any additional guidelines relating to those appliances and applications.<\/p>\n\n\n\n

A complete list of approved appliances and applications is below:<\/p>\n\n\n\n

 <\/td>Indoor Caesarstone quartz surfaces<\/td>Caesarstone Outdoor<\/td>Porcelain<\/td><\/tr>
Burner gas stoves<\/td>✓<\/strong><\/td>✓<\/strong><\/td>✓<\/strong><\/td><\/tr>
Induction cooktops, except for flush-mounted hobs that are completely level with the surface <\/td>✓<\/strong><\/td>✓<\/strong><\/td>✓<\/strong><\/td><\/tr>
Gas freestanding range<\/td>✓<\/strong><\/td>✓<\/strong><\/td>✓<\/strong><\/td><\/tr>
PITT cooking<\/td>✓<\/strong><\/td>✓<\/strong><\/td>✓<\/strong><\/td><\/tr>
All sinks except built-in sinks or sinks from Caesarstone material<\/td>✓<\/strong><\/td>✓<\/strong><\/td>✓<\/strong><\/td><\/tr>
Pop-up sockets<\/td>✓<\/strong><\/td>✓<\/strong><\/td>✓<\/strong><\/td><\/tr>
Hot\/cold water dispenser<\/td>✓<\/strong><\/td>✓<\/strong><\/td>✓<\/strong><\/td><\/tr>
Downdraft hoods - extractor fans & pop-up hoods<\/td>✓<\/strong><\/td>✓<\/strong><\/td>✓<\/strong><\/td><\/tr>
FeelsWarm<\/td>✓<\/strong><\/td>✓<\/strong><\/td>✓<\/strong><\/td><\/tr>
Drainer grooves<\/td>✓<\/strong><\/td>✓<\/strong><\/td>X<\/strong><\/td><\/tr>
Gas fire pit<\/td>X<\/strong><\/td>✓<\/strong><\/td>✓<\/strong><\/td><\/tr>
InvisaCook<\/td>X<\/strong><\/td>X<\/strong><\/td>✓<\/strong><\/td><\/tr>
Incogneeto<\/td>X<\/strong><\/td>X<\/strong><\/td>✓<\/strong><\/td><\/tr><\/tbody><\/table><\/figure>\n"},{"id":58662,"tl":"Are Caesarstone Porcelain surfaces hygienic? ","cn":"\n

Your surface is engineered to be highly nonporous; as such, it is non-absorbent and does not host bacteria, mould, or mildew. As a result, it remains safe and fresh for ultimate cleanliness.  <\/p>\n"},{"id":58663,"tl":"What products to avoid in protecting porcelain?","cn":"\n

Avoid strong chemicals and solvents and strong acids or alkalis, oxidizers or similar materials, regardless of pH. <\/p>\n\n\n\n

Avoid harsh cleaning products such as oven\/grill cleaners, dishwasher detergent, floor strippers, oil soaps, paint removers\/strippers, etc. or any products containing trichloroethane or methylene chloride <\/p>\n\n\n\n

Avoid products containing oils as they may leave a residue. You should rinse all products off thoroughly <\/p>\n\n\n\n

If the surface comes into contact with any products that might damage it, rinse immediately with plenty of water. <\/p>\n\n\n\n

Check each cleaning product on an inconspicuous area first to ensure it doesn’t damage the surface. <\/p>\n"},{"id":58661,"tl":"Which cleaning products are suitable for porcelain?  ","cn":"\n

Use recommended cleaning products<\/a> and checked the product first by applying it to an inconspicuous area on the surface. It’s best to avoid using the same cloth you use for washing dishes, as it may transfer oils and other contaminants to your surface. <\/p>\n\n\n\n

Do not use oven grill cleaners, floor strippers, toilet bowl cleaners, oil soaps, tarnish removers, furniture cleaners, drain products, wipes and cleaners specific to granite, marble, and other natural stones, etc. Should your surface accidentally be exposed to any potentially damaging products, rinse immediately with water to neutralize the effect. <\/p>\n"},{"id":58660,"tl":"Cleaning for Porcelain finishes","cn":"\n

Honed and Ultra Rough finishes are more prone to metal marks, fingerprints, and other signs of daily use, which can easily be removed with non-abrasive cleaning products such as Soft Scrub Liquid Gel. <\/p>\n\n\n\n

<\/p>\n"},{"id":36825,"tl":"Cleaning for Honed, Concrete and Rough Finishes","cn":"\n

Please note that Honed, Concrete and Rough finishes require more cleaning than our Polished finishes. Since there is more exposed surface area with these finishes, metal marks, fingerprints and other signs of daily living will show. Most of these marks can be removed with little effort and non-abrasive cleaning products such as Soft Scrub Liquid Gel.<\/p>\n"},{"id":25327,"tl":"What’s the best way to contact Caesarstone?","cn":"\n

You can reach us by phone, or go to the nearest Caesarstone distribution center.<\/p>\n\n\n\n

Go to: Our Distribution Center Locations <\/a><\/p>\n"},{"id":407,"tl":"Which cleaning products are good for quartz?","cn":"\n

Use recommended cleaning products<\/a> and check the product first by applying it to an inconspicuous area on the surface. It’s best to avoid using the same cloth you use for washing dishes, as it may transfer oils and other contaminants to your surface.<\/p>\n\n\n\n

Cleaning products that should not be used, include oven grill cleaners, floor strippers, toilet bowl cleaners, oil soaps, tarnish removers, furniture cleaners, drain products, wipes and cleaners specific to granite, marble and other natural stones, etc. Should your surface accidentally be exposed to any potentially damaging products, rinse immediately with water to neutralize the effect. <\/p>\n\n\n\n

See also: How to protect my quartz surface?  <\/p>\n"},{"id":25335,"tl":"What is the Caesarstone outdoor ten-year warranty?","cn":"\n

We go beyond excellence, to give you the reassuring certainly that your surface remains safe, durable, and timelessly beautiful. Our outdoor ten-year warranty<\/a> enables you to benefit from our full commitment to top quality surfaces, outdoors. <\/p>\n\n\n\n

It is made available to the original owner of a single-family residence, and goes into effect on the original date of installation. It applies to repairs and replacements of defective materials fabricated and installed by Caesarstone-authorized professionals only, and you must request the service within 30 days of any material failure. <\/p>\n\n\n\n

You must register to activate your warranty<\/a>. Proof of paid in full purchase is required. <\/p>\n\n\n\n

Check out Outdoor Warranties: 
Outdoor Surfaces – Residential Warranty<\/a>
Outdoor Surfaces – Commercial Warranty<\/a><\/p>\n"},{"id":25334,"tl":"What are the benefits of Caesarstone’s outdoor collection?","cn":"\n

Solaris, our outdoor quartz collection, takes three of Caesarstone’s most popular indoor colors outside, offering unique benefits for year-round outdoor entertaining: <\/p>\n\n\n\n