Our blog

Latest blog posts

Tool and strategies modern teams need to help their companies grow.

Learn more about NPS and calculate your net promoter score.

Learn more about CSAT and calculate your score.

See how customer experience management could boost your revenue.

Customer retention rate is the rate at which a business can keep customers. See how to calculate your retention rate now!

Measure how satisfied a patient is with the care they receive. See how to calculate your patient satisfaction score.

2025 State of customer experience management report

Learn how AskNicely can help businesses improve these metrics and level up their customer experience.

Learn how AskNicely has helped these companies transform the customer experience.

Learn how AskNicely has helped these companies transform the customer experience.