Contacting Apple

Sales and
Product Inquiries

Apple Online Store

Apple.com/ph is a convenient place to purchase Apple products and accessories from Apple. You can buy online, or call 1800‑1651‑0525 (Smart/PLDT), 1800‑8474‑7382 (Globe).

You can get information about an order you placed on the Apple Online Store through the Order Status page. If you prefer, you can also get order status or make changes by phone at 1800‑1651‑0525 (Smart/PLDT), 1800‑8474‑7382 (Globe).

Visit Apple Online Store Help on details about purchasing, shipping, checking order status, returns, and more.

Find Authorized Training Centers

Use our Training Center Locator to find Apple Authorized Training Centers worldwide.

How to Buy for Education

If you are a student or teacher, visit the Apple Store for Education or call 1800‑1651‑0525 (Smart/PLDT), 1800‑8474‑7382 (Globe).

If you are buying on behalf of an educational institution, find an Apple Authorized Reseller, who can also provide ongoing support and service based on your school’s needs.

Find Authorized Resellers

Use our Reseller Locator to find an Apple Authorized Reseller in the Philippines.

Apple Authorized Resellers offer industry expertise, multi‑platform services, and Mac‑based solutions for a wide variety of organizations.

Product and Services Support

Help from Apple Support

Need service or support? Give us a few details and we’ll offer the best solution. Connect by phone or chat or find answers online. Get started

More ways to get help:

Lost or Stolen Apple Products

Use the Find My app or iCloud.com/find to help locate a lost iPhone, iPad, Apple Watch, or Mac. If you can't find your device or think it might be stolen, you can lock it to protect your information.

Legal

For legal questions, please go to apple.com/legal/contact and select from the drop‑down menu provided. To report suspected counterfeit or knockoff products, or other forms of suspected infringement of Apple intellectual property, select Counterfeits & Knockoffs from the drop‑down menu.