-
I Love Inns - How to run a bed and breakfast inn.
http://www.dynastyvideo.com
Video production Sacramento, Video Editing. We are currently looking for sponsorship opportunities to continue production. Contact Dynasty Video Productions at http://www.dynastyvideo.com
Want to know the ins and outs of running a bed and breakfast inn. Join host Brian Culbertson as he talks to inn owners across the United States. Find out key information before spending your retirement nest egg. Innkeepers provide key insight to the nature and business of running a bed and breakfast inn. This video is the short version of a television pilot for the bed and breakfast industry. Prospectus information available on request.
published: 14 May 2009
-
4 Stages of Running a Bed and Breakfast, Guest House or Inn
Hello, I’m Yvonne Halling and in today’s video I’m going to talk about the four stages of a B&B Business, guest house or inn, so you can determine where you’re at, and I’m also going to give you the truth about each stage, so you can evaluate and move forwards with confidence.
So whether you’re new or been doing this for a while, this video will help you identify the steps you need to take next to protect yourself and your business.
Stage 1:
You’ve just opened and everything is new and exciting. Your dream of running your very own B&B, guest house or inn has finally come true. Guests are coming and they’re saying wonderful things about you. You love it and maybe wondering why you didn’t do it years go!
You decided that you wouldn’t get any help with the laundry or cleaning. You’d ta...
published: 01 Oct 2018
-
The Psychology of Running a Bed and Breakfast, Guest House or Inn
Hello, I’m Yvonne Halling and in today’s video I’m going to talk about the psychology that you need to be aware of while running your B&B, guest house or inn, so you can tap into the 6 key areas of life that matter to us all.
So whether you’re new or been doing this for a while, this video will help you to identify the key areas you could be putting some simple psychology to work to take your business to new heights, without doing any more work, or trying to get any more guests.
As humans, we have 6 basic human needs. Maslov first identified them, and many famous people like Stephen Covey and Tony Robbins have built upon them to give us a framework in which to use them.
Today, I’m going to talk about two of them, the need for certainty and the need for contribution as to how they apply...
published: 08 Oct 2018
-
Ways to Attract More Guests Yourself for Your Bed and Breakfast, Guest Houses or Inns
Hi I’m Yvonne Halling and in this video today, I’m going to talk about the truth that no-one is coming to save you.
Does this sound familiar to you?
“I just received my "automatic renewal notice" from TripAdvisor; last year 475€ (for a 3 room B&B), this year 720€!
I called today to cancel and was offered a reduction, to 525€ but I am still going to cancel. I used Booking.com for a year & cancelled with them, changing to TripConnect, which actually ended up costing MORE than Booking's iniquitous 20% commission.
A week or so ago I got caught in a weak moment on the phone & paid 250€ to a company who promised me my very own marker on a map of B&Bs in my area. Help!”
If I had a dollar/euro/pound for every email like this that hits my inbox, I’d be a rich woman indeed!
The problem as I ...
published: 20 Jul 2018
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Running a B&B / Small Hotel - Top 5 Mistakes To Avoid!
Planning, effort, compromise. Like any business, running a small hotel or B&B comes with its hurdles to overcome. We go over the top 5 mistakes to avoid when starting and running a B&B or small hotel.
Want more high quality content? Why not subscribe to our blog! Read more here: https://www.littlehotelier.com/r/
Don't forget to leave a like if you enjoyed this video, and if there's a specific topic you'd like us to cover, leave a comment and let us know!
published: 06 Jul 2019
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How to run a Bed and Breakfast and avoid the sneaky Tricks the OTAs use
How to run a bed and breakfast while avoiding the sneaky tricks the online travel agents use with Yvonne Halling and Marie Davies
published: 27 Jun 2019
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4 Big Mistakes in Running Your Bed and Breakfast, Guest House, Or Inn and How to Avoid Them
Hello, It’s Yvonne here and in today’s video I’m going to talk about the 4 big mistakes I made in my B&B and how you can avoid them, so if you’re not making the kind of money you want to make, or attracting the guests you want to welcome, and you’re sick of paying online travel agents as well, then I have 4 important tips you’ll want to pay attention to, which will help you.
When I started my B&B in 2001, I had no clue about business or how to run one. I just thought that my love of meeting people, entertaining, and keeping a lovely clean home would be enough, and that people would flock to my door! Well, why wouldn’t they? Well they didn’t and here’s the biggest reasons why they don’t.
Big mistake No. 1:
It’s not enough to be brilliant at all that, you’ve also got to learn about market...
published: 30 Sep 2018
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RUNNING A B&B - WHAT I WISH I'D KNOWN | VEDA DAY 15
In the latest in my What I Wish I'd known series, I talk about running a B&B and the things I wish I'd known. It includes some tales of bad guests!
Blog: http://www.helpfulmum.com
Twitter: http://www.twitter.com/helpfulmum
Instagram: http://www.instagram.com/helpfulmum
Facebook: http://www.facebook.com/helpfulmum
published: 15 Apr 2017
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Via Appia Hotel in Tagaytay | Tagaytay Hotels | Cheap Hotels in Tagaytay | Gaby Zoleta
Via Appia Hotel in Tagaytay is one of the cheap and affordable hotel in Tagaytay.
If you like this video give it a thumbs up, share and comment. Make sure you subscribe so you won't miss my next video! :) Thanks for watching and have a nice day!
Subscribe To My Channel:
http://www.youtube.com/c/GabyZoleta?sub_confirmation=1
All About Gaby:
https://www.youtube.com/watch?v=sukUpTYKxZo&list=PLdktri1Z-uCzH_qk9e6osFbDZtJi6obny
Check out my Travel Vlogs:
https://www.youtube.com/watch?v=fpKuysOVBOs&list=PLdktri1Z-uCxYWu77rG5cjappOKzPcUBi
Check out my Home Tennis Workout:
https://www.youtube.com/watch?v=YBbyrzeyOTI&list=PLdktri1Z-uCy7DR9WanwJ4dG-MiTNDWaN
Cooking and Baking Recipes:
https://www.youtube.com/watch?v=hZEEWJMF04c&list=PLdktri1Z-uCzAlUo3LCaBeAEZfg-eovRV
Music:
Free Music for Vide...
published: 15 Sep 2024
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How to run a bed and breakfast
Selling your B&B but can't attract a buyer?
How to start a bed and breakfast business, for new and existing bed and breakfasts, guest houses, inns and small hotels
You know how bed and breakfasts, guest houses, inns and small hotels are always trying to attract more direct bookings, avoid paying commissions to online travel agents, fill rooms in the slow seasons and even charge more?
Imagine if you could attract all the bookings you want and need at any time, charging what you want without paying the online travel agents.
You have a consistent way of attracting new guests into your world every day and instead of spending hours on social media looking for the next booking, you build relationships with those new guests so your business machine allows you to attract all the bookings you wa...
published: 05 Jul 2017
4:19
I Love Inns - How to run a bed and breakfast inn.
http://www.dynastyvideo.com
Video production Sacramento, Video Editing. We are currently looking for sponsorship opportunities to continue production. Contact...
http://www.dynastyvideo.com
Video production Sacramento, Video Editing. We are currently looking for sponsorship opportunities to continue production. Contact Dynasty Video Productions at http://www.dynastyvideo.com
Want to know the ins and outs of running a bed and breakfast inn. Join host Brian Culbertson as he talks to inn owners across the United States. Find out key information before spending your retirement nest egg. Innkeepers provide key insight to the nature and business of running a bed and breakfast inn. This video is the short version of a television pilot for the bed and breakfast industry. Prospectus information available on request.
https://wn.com/I_Love_Inns_How_To_Run_A_Bed_And_Breakfast_Inn.
http://www.dynastyvideo.com
Video production Sacramento, Video Editing. We are currently looking for sponsorship opportunities to continue production. Contact Dynasty Video Productions at http://www.dynastyvideo.com
Want to know the ins and outs of running a bed and breakfast inn. Join host Brian Culbertson as he talks to inn owners across the United States. Find out key information before spending your retirement nest egg. Innkeepers provide key insight to the nature and business of running a bed and breakfast inn. This video is the short version of a television pilot for the bed and breakfast industry. Prospectus information available on request.
- published: 14 May 2009
- views: 30664
5:31
4 Stages of Running a Bed and Breakfast, Guest House or Inn
Hello, I’m Yvonne Halling and in today’s video I’m going to talk about the four stages of a B&B Business, guest house or inn, so you can determine where you’re ...
Hello, I’m Yvonne Halling and in today’s video I’m going to talk about the four stages of a B&B Business, guest house or inn, so you can determine where you’re at, and I’m also going to give you the truth about each stage, so you can evaluate and move forwards with confidence.
So whether you’re new or been doing this for a while, this video will help you identify the steps you need to take next to protect yourself and your business.
Stage 1:
You’ve just opened and everything is new and exciting. Your dream of running your very own B&B, guest house or inn has finally come true. Guests are coming and they’re saying wonderful things about you. You love it and maybe wondering why you didn’t do it years go!
You decided that you wouldn’t get any help with the laundry or cleaning. You’d take care of that yourself, until you made enough money to hire someone, so you’re very busy doing everything, but you’re loving it, and everything’s great.
Here’s the truth about this first stage – it tends not to last very long, and you could find yourself exhausted from all the unrelenting, and endless laundry and cleaning. I can’t tell you how long it will take before you realise you’re worn out, but I can tell you this. It will happen at some stage, so here’s what to do to avoid it.
Whatever you think about hiring help, and the perceived expense of it, if you’re running a business, where you’re depending on the income to support you, as opposed to a hobby where you’re doing it for fun, I recommend you get some help right now. Don’t wait and see how it goes. Start as you mean to go on.
The second stage is the “still loving it, but it’s not so easy any more” stage, where you’ve got a steady stream of guests booking, but you didn’t hire any help, and now you’re feeling a bit overwhelmed with the daily workload.
You’re not exactly sure when or how the next booking is coming, and you’re looking at the financials and feeling a bit anxious about that.
So you decide to list with online travel agents, because that’s what everyone else seems to be doing, and there’s an uptake in bookings. Phew! You can relax now. The commissions are a bit of a nuisance, but it’s worth it because, the important thing right now is to just get bookings to keep the money coming in. The guests aren’t exactly the ones you’d most enjoy welcoming, and there could be a few more last minute cancellations, but hey, you just have to roll with it, right?
Here’s the truth about the second stage. You may have more bookings, but your profitability is down, because you’re having to pay commissions for them. If you’re overly reliant on online travel agents, meaning more than give or take 30% of your bookings, then make no mistake, they’ve got you and they’ve got all the power. And those guests could become more problematic for you over time, and resentment could creep in. And you’re still doing all the laundry and cleaning yourself.
Here’s how to avoid this very common scenario.
As in stage 1, you have to get some help. You can’t carry on working yourself into the ground. And when you’ve got help, you’ll find you have more time to rest and to start learning about your real job, which is getting what you offer in front of those who would love it, in a way that works for you.
Let’s move to the 3rd stage, and this is typically where you find can’t go on like this. You’re still doing most of the cleaning and laundry, because you’ve convinced yourself that good, reliable help is hard to find, and so it is. You’re relying on online travel agents for more than 50% of your guests, you’re paying commissions left right and centre, you cannot relate to your guests – who are these people who do X?), there’s more cancellations and the thought of a negative review keeps you awake at night.
This is what I call the wilderness. You’re doing everything you know how to do and it’s still not working. You’re at the end of your rope. Your dream business is a distant fantasy and you’ve no idea what happened. You’ve become cynical, resentful and fearful. You hardly recognise yourself in the mirror. Each season is a repeat of the last, with more of the same challenges and you’ve had enough
You decide you’ll sell or give up and put it down to an experience
Hello?
There is a way out of this, if you’re willing to listen, learn and take action.
I promise you, there is.
You see, there are just 4 key areas that you need to focus on to turn your ship around and have it running like you want it to, welcoming guests you want, and making the money you want.
I’ve created a framework that worked for me and dozens of owners just like you, and I’d love to show it to you, free of charge. If you’re interested in taking a look, then click below to register for my next Masterclass and let me help you break free of the trap you’ve unwittingly fallen into, through no fault of your own. Click below now and I’ll see you there.
https://wn.com/4_Stages_Of_Running_A_Bed_And_Breakfast,_Guest_House_Or_Inn
Hello, I’m Yvonne Halling and in today’s video I’m going to talk about the four stages of a B&B Business, guest house or inn, so you can determine where you’re at, and I’m also going to give you the truth about each stage, so you can evaluate and move forwards with confidence.
So whether you’re new or been doing this for a while, this video will help you identify the steps you need to take next to protect yourself and your business.
Stage 1:
You’ve just opened and everything is new and exciting. Your dream of running your very own B&B, guest house or inn has finally come true. Guests are coming and they’re saying wonderful things about you. You love it and maybe wondering why you didn’t do it years go!
You decided that you wouldn’t get any help with the laundry or cleaning. You’d take care of that yourself, until you made enough money to hire someone, so you’re very busy doing everything, but you’re loving it, and everything’s great.
Here’s the truth about this first stage – it tends not to last very long, and you could find yourself exhausted from all the unrelenting, and endless laundry and cleaning. I can’t tell you how long it will take before you realise you’re worn out, but I can tell you this. It will happen at some stage, so here’s what to do to avoid it.
Whatever you think about hiring help, and the perceived expense of it, if you’re running a business, where you’re depending on the income to support you, as opposed to a hobby where you’re doing it for fun, I recommend you get some help right now. Don’t wait and see how it goes. Start as you mean to go on.
The second stage is the “still loving it, but it’s not so easy any more” stage, where you’ve got a steady stream of guests booking, but you didn’t hire any help, and now you’re feeling a bit overwhelmed with the daily workload.
You’re not exactly sure when or how the next booking is coming, and you’re looking at the financials and feeling a bit anxious about that.
So you decide to list with online travel agents, because that’s what everyone else seems to be doing, and there’s an uptake in bookings. Phew! You can relax now. The commissions are a bit of a nuisance, but it’s worth it because, the important thing right now is to just get bookings to keep the money coming in. The guests aren’t exactly the ones you’d most enjoy welcoming, and there could be a few more last minute cancellations, but hey, you just have to roll with it, right?
Here’s the truth about the second stage. You may have more bookings, but your profitability is down, because you’re having to pay commissions for them. If you’re overly reliant on online travel agents, meaning more than give or take 30% of your bookings, then make no mistake, they’ve got you and they’ve got all the power. And those guests could become more problematic for you over time, and resentment could creep in. And you’re still doing all the laundry and cleaning yourself.
Here’s how to avoid this very common scenario.
As in stage 1, you have to get some help. You can’t carry on working yourself into the ground. And when you’ve got help, you’ll find you have more time to rest and to start learning about your real job, which is getting what you offer in front of those who would love it, in a way that works for you.
Let’s move to the 3rd stage, and this is typically where you find can’t go on like this. You’re still doing most of the cleaning and laundry, because you’ve convinced yourself that good, reliable help is hard to find, and so it is. You’re relying on online travel agents for more than 50% of your guests, you’re paying commissions left right and centre, you cannot relate to your guests – who are these people who do X?), there’s more cancellations and the thought of a negative review keeps you awake at night.
This is what I call the wilderness. You’re doing everything you know how to do and it’s still not working. You’re at the end of your rope. Your dream business is a distant fantasy and you’ve no idea what happened. You’ve become cynical, resentful and fearful. You hardly recognise yourself in the mirror. Each season is a repeat of the last, with more of the same challenges and you’ve had enough
You decide you’ll sell or give up and put it down to an experience
Hello?
There is a way out of this, if you’re willing to listen, learn and take action.
I promise you, there is.
You see, there are just 4 key areas that you need to focus on to turn your ship around and have it running like you want it to, welcoming guests you want, and making the money you want.
I’ve created a framework that worked for me and dozens of owners just like you, and I’d love to show it to you, free of charge. If you’re interested in taking a look, then click below to register for my next Masterclass and let me help you break free of the trap you’ve unwittingly fallen into, through no fault of your own. Click below now and I’ll see you there.
- published: 01 Oct 2018
- views: 42604
3:39
The Psychology of Running a Bed and Breakfast, Guest House or Inn
Hello, I’m Yvonne Halling and in today’s video I’m going to talk about the psychology that you need to be aware of while running your B&B, guest house or inn, s...
Hello, I’m Yvonne Halling and in today’s video I’m going to talk about the psychology that you need to be aware of while running your B&B, guest house or inn, so you can tap into the 6 key areas of life that matter to us all.
So whether you’re new or been doing this for a while, this video will help you to identify the key areas you could be putting some simple psychology to work to take your business to new heights, without doing any more work, or trying to get any more guests.
As humans, we have 6 basic human needs. Maslov first identified them, and many famous people like Stephen Covey and Tony Robbins have built upon them to give us a framework in which to use them.
Today, I’m going to talk about two of them, the need for certainty and the need for contribution as to how they apply to your B&B, guest house or inn, and why it’s important to know this.
Let’s start first with our basic human need for certainty. Your guests are looking to you to make them feel safe when they book with you, arrive with you and stay with you. This means re-enforcing their desire to feel certain about their choice, especially in front of a loved one, and to feel that you know what you’re doing.
If you show up either online before they book, before they arrive or during their stay with you, as someone who is not in control of their own certainty, you will not meet their needs in this area. This will result in a disappointing experience for them and for you, and quite possibly result in a mediocre or negative review.
It’s not enough to be positive on a good day. You must show up positive, optimistic and certain of yourself and what you offer, every single time, online and offline. What goes on behind the scenes is of no importance to your guests, and they should never hear about it. If it’s the end of the season, and you’re tired, then why not take regular naps during the day, or get more sleep at night?
Let’s move on to contribution. This is our basic human need to feel like we’re making a difference, that somehow something was better because of us. One of the ways you can do this, is to make sure your guests know how important them staying with you is to your local community, not just you.
You could let them know how much you love to contribute to your community and how they are part of your ability to do that. When guests stay with you, you buy more breakfast supplies, so the local store does more business. You employ local cleaners so they can feed their families too. Likewise with your laundry service and your other team members. Let them know how much it means to them all, and you’ll tap into their need to contribute, and you’ll have another loyal guest, because you did this.
If you enjoyed this video and you’d like to know more about the psychology of running a B&B, guest house or inn and how this alone can make you more without doing more work, then register now for my next Masterclass by clicking on the link below.
https://bedandbreakfastcoach.com/masterclass/
And if you liked this video and would like more tips that I used, and have taught dozens of other owners just like you, that will help you to add at least 25% to your business in one season, then click on the red subscribe button to be the first to know when I post the next one.
https://wn.com/The_Psychology_Of_Running_A_Bed_And_Breakfast,_Guest_House_Or_Inn
Hello, I’m Yvonne Halling and in today’s video I’m going to talk about the psychology that you need to be aware of while running your B&B, guest house or inn, so you can tap into the 6 key areas of life that matter to us all.
So whether you’re new or been doing this for a while, this video will help you to identify the key areas you could be putting some simple psychology to work to take your business to new heights, without doing any more work, or trying to get any more guests.
As humans, we have 6 basic human needs. Maslov first identified them, and many famous people like Stephen Covey and Tony Robbins have built upon them to give us a framework in which to use them.
Today, I’m going to talk about two of them, the need for certainty and the need for contribution as to how they apply to your B&B, guest house or inn, and why it’s important to know this.
Let’s start first with our basic human need for certainty. Your guests are looking to you to make them feel safe when they book with you, arrive with you and stay with you. This means re-enforcing their desire to feel certain about their choice, especially in front of a loved one, and to feel that you know what you’re doing.
If you show up either online before they book, before they arrive or during their stay with you, as someone who is not in control of their own certainty, you will not meet their needs in this area. This will result in a disappointing experience for them and for you, and quite possibly result in a mediocre or negative review.
It’s not enough to be positive on a good day. You must show up positive, optimistic and certain of yourself and what you offer, every single time, online and offline. What goes on behind the scenes is of no importance to your guests, and they should never hear about it. If it’s the end of the season, and you’re tired, then why not take regular naps during the day, or get more sleep at night?
Let’s move on to contribution. This is our basic human need to feel like we’re making a difference, that somehow something was better because of us. One of the ways you can do this, is to make sure your guests know how important them staying with you is to your local community, not just you.
You could let them know how much you love to contribute to your community and how they are part of your ability to do that. When guests stay with you, you buy more breakfast supplies, so the local store does more business. You employ local cleaners so they can feed their families too. Likewise with your laundry service and your other team members. Let them know how much it means to them all, and you’ll tap into their need to contribute, and you’ll have another loyal guest, because you did this.
If you enjoyed this video and you’d like to know more about the psychology of running a B&B, guest house or inn and how this alone can make you more without doing more work, then register now for my next Masterclass by clicking on the link below.
https://bedandbreakfastcoach.com/masterclass/
And if you liked this video and would like more tips that I used, and have taught dozens of other owners just like you, that will help you to add at least 25% to your business in one season, then click on the red subscribe button to be the first to know when I post the next one.
- published: 08 Oct 2018
- views: 2143
6:54
Ways to Attract More Guests Yourself for Your Bed and Breakfast, Guest Houses or Inns
Hi I’m Yvonne Halling and in this video today, I’m going to talk about the truth that no-one is coming to save you.
Does this sound familiar to you?
“I just r...
Hi I’m Yvonne Halling and in this video today, I’m going to talk about the truth that no-one is coming to save you.
Does this sound familiar to you?
“I just received my "automatic renewal notice" from TripAdvisor; last year 475€ (for a 3 room B&B), this year 720€!
I called today to cancel and was offered a reduction, to 525€ but I am still going to cancel. I used Booking.com for a year & cancelled with them, changing to TripConnect, which actually ended up costing MORE than Booking's iniquitous 20% commission.
A week or so ago I got caught in a weak moment on the phone & paid 250€ to a company who promised me my very own marker on a map of B&Bs in my area. Help!”
If I had a dollar/euro/pound for every email like this that hits my inbox, I’d be a rich woman indeed!
The problem as I see is NOT that this person has paid too much of her hard-won cash on services that haven’t worked. The problem is that she believes that someone or something else is going to “save her”, and they’re not.
Companies like Trip Advisor, Booking.com etc. have their own agendas and while it is beneficial to list with them to gain online exposure, we cannot rely on them entirely to keep us booked.
The only way out of the stranglehold is to take back your power. Stop paying them unnecessarily and instead, find a way to attract guests yourself, using OTAs/TripAdvisor in the beginning, but then build relationships with guests yourself, invite them to return yourself, provide valuable products and services for them yourself, be their trusted advisor for your area yourself, and then learn how to find more of them yourself.
Here’s some pointers to get you started:
1. Decide on who is your ideal guest? What do they come for? What do they ask about? What are their needs? Where can you find them online, and how are you going to connect with them? You may have groups of ideal guests who come for different reasons and this is OK. Keep in mind though, that each group has different needs, so you must be conscious that “we welcome families with dogs” may not appeal to your business travellers who bring you regular business week after week.
2. Tweak your website so that it speaks the language of your ideal guests. Make it about them not you. Try not to appeal to everyone, but appeal deeply to your ideal guest. This doesn’t mean you have to turn people away, but you will be focussed on attracting more of your ideal guests.
3. Once you are clear on who you want to serve, then ask them what else they would love to buy from you, and then develop more products and services based on what they want. You’ll want to have an automated “upselling” system in place so that everybody who books with you is aware of your additional products and services.
4. Ask for reviews and referrals and let your guests know why this is so important to you as a small business. If they’ve had a good time, and they love what you do, they will happily write reviews for you and refer their friends and family, as well as return themselves.
5. Stay in touch with your past guests, and work on attracting more of your ideal guests by using the social media platforms, blogging, videos, groups and forums. Be sure to be offering something valuable in your interactions. Come from a place of “giving” rather than “getting”.
6. Take off your “B&B owner” hat and put on your “marketer” hat for a couple of hours every day, and watch your business grow. It’s not enough to be brilliant at running a B&B, you’ve also got to be brilliant at letting people know about you.
It’s not difficult to do, but it does take a decision to do it. Once you’ve made that decision, the way will be shown to you.
I’m taking a stand for all B&B owners, guest house owners, innkeepers and small hotel owners everywhere.
You’ve got the POWER!
If you’d like to know more about how to implement all this in your business, then register now for my next Masterclass, where I’ll show you how easy and fun it is to run your business your way, using technology and systems. Click below to register now and I’ll see you there.
https://wn.com/Ways_To_Attract_More_Guests_Yourself_For_Your_Bed_And_Breakfast,_Guest_Houses_Or_Inns
Hi I’m Yvonne Halling and in this video today, I’m going to talk about the truth that no-one is coming to save you.
Does this sound familiar to you?
“I just received my "automatic renewal notice" from TripAdvisor; last year 475€ (for a 3 room B&B), this year 720€!
I called today to cancel and was offered a reduction, to 525€ but I am still going to cancel. I used Booking.com for a year & cancelled with them, changing to TripConnect, which actually ended up costing MORE than Booking's iniquitous 20% commission.
A week or so ago I got caught in a weak moment on the phone & paid 250€ to a company who promised me my very own marker on a map of B&Bs in my area. Help!”
If I had a dollar/euro/pound for every email like this that hits my inbox, I’d be a rich woman indeed!
The problem as I see is NOT that this person has paid too much of her hard-won cash on services that haven’t worked. The problem is that she believes that someone or something else is going to “save her”, and they’re not.
Companies like Trip Advisor, Booking.com etc. have their own agendas and while it is beneficial to list with them to gain online exposure, we cannot rely on them entirely to keep us booked.
The only way out of the stranglehold is to take back your power. Stop paying them unnecessarily and instead, find a way to attract guests yourself, using OTAs/TripAdvisor in the beginning, but then build relationships with guests yourself, invite them to return yourself, provide valuable products and services for them yourself, be their trusted advisor for your area yourself, and then learn how to find more of them yourself.
Here’s some pointers to get you started:
1. Decide on who is your ideal guest? What do they come for? What do they ask about? What are their needs? Where can you find them online, and how are you going to connect with them? You may have groups of ideal guests who come for different reasons and this is OK. Keep in mind though, that each group has different needs, so you must be conscious that “we welcome families with dogs” may not appeal to your business travellers who bring you regular business week after week.
2. Tweak your website so that it speaks the language of your ideal guests. Make it about them not you. Try not to appeal to everyone, but appeal deeply to your ideal guest. This doesn’t mean you have to turn people away, but you will be focussed on attracting more of your ideal guests.
3. Once you are clear on who you want to serve, then ask them what else they would love to buy from you, and then develop more products and services based on what they want. You’ll want to have an automated “upselling” system in place so that everybody who books with you is aware of your additional products and services.
4. Ask for reviews and referrals and let your guests know why this is so important to you as a small business. If they’ve had a good time, and they love what you do, they will happily write reviews for you and refer their friends and family, as well as return themselves.
5. Stay in touch with your past guests, and work on attracting more of your ideal guests by using the social media platforms, blogging, videos, groups and forums. Be sure to be offering something valuable in your interactions. Come from a place of “giving” rather than “getting”.
6. Take off your “B&B owner” hat and put on your “marketer” hat for a couple of hours every day, and watch your business grow. It’s not enough to be brilliant at running a B&B, you’ve also got to be brilliant at letting people know about you.
It’s not difficult to do, but it does take a decision to do it. Once you’ve made that decision, the way will be shown to you.
I’m taking a stand for all B&B owners, guest house owners, innkeepers and small hotel owners everywhere.
You’ve got the POWER!
If you’d like to know more about how to implement all this in your business, then register now for my next Masterclass, where I’ll show you how easy and fun it is to run your business your way, using technology and systems. Click below to register now and I’ll see you there.
- published: 20 Jul 2018
- views: 591
2:18
Running a B&B / Small Hotel - Top 5 Mistakes To Avoid!
Planning, effort, compromise. Like any business, running a small hotel or B&B comes with its hurdles to overcome. We go over the top 5 mistakes to avoid when st...
Planning, effort, compromise. Like any business, running a small hotel or B&B comes with its hurdles to overcome. We go over the top 5 mistakes to avoid when starting and running a B&B or small hotel.
Want more high quality content? Why not subscribe to our blog! Read more here: https://www.littlehotelier.com/r/
Don't forget to leave a like if you enjoyed this video, and if there's a specific topic you'd like us to cover, leave a comment and let us know!
https://wn.com/Running_A_B_B_Small_Hotel_Top_5_Mistakes_To_Avoid
Planning, effort, compromise. Like any business, running a small hotel or B&B comes with its hurdles to overcome. We go over the top 5 mistakes to avoid when starting and running a B&B or small hotel.
Want more high quality content? Why not subscribe to our blog! Read more here: https://www.littlehotelier.com/r/
Don't forget to leave a like if you enjoyed this video, and if there's a specific topic you'd like us to cover, leave a comment and let us know!
- published: 06 Jul 2019
- views: 14947
35:16
How to run a Bed and Breakfast and avoid the sneaky Tricks the OTAs use
How to run a bed and breakfast while avoiding the sneaky tricks the online travel agents use with Yvonne Halling and Marie Davies
How to run a bed and breakfast while avoiding the sneaky tricks the online travel agents use with Yvonne Halling and Marie Davies
https://wn.com/How_To_Run_A_Bed_And_Breakfast_And_Avoid_The_Sneaky_Tricks_The_Otas_Use
How to run a bed and breakfast while avoiding the sneaky tricks the online travel agents use with Yvonne Halling and Marie Davies
- published: 27 Jun 2019
- views: 927
5:18
4 Big Mistakes in Running Your Bed and Breakfast, Guest House, Or Inn and How to Avoid Them
Hello, It’s Yvonne here and in today’s video I’m going to talk about the 4 big mistakes I made in my B&B and how you can avoid them, so if you’re not making the...
Hello, It’s Yvonne here and in today’s video I’m going to talk about the 4 big mistakes I made in my B&B and how you can avoid them, so if you’re not making the kind of money you want to make, or attracting the guests you want to welcome, and you’re sick of paying online travel agents as well, then I have 4 important tips you’ll want to pay attention to, which will help you.
When I started my B&B in 2001, I had no clue about business or how to run one. I just thought that my love of meeting people, entertaining, and keeping a lovely clean home would be enough, and that people would flock to my door! Well, why wouldn’t they? Well they didn’t and here’s the biggest reasons why they don’t.
Big mistake No. 1:
It’s not enough to be brilliant at all that, you’ve also got to learn about marketing, otherwise the best kept garden, kitchen, bedrooms etc. is going to be completely wasted unless people know about you. In fact, I would even go so far as to say that the marketing is even more important than the actual “product” you create, although of course, it’s important.
And here’s the thing, when you start learning about marketing and you figure out what 2 or 3 things actually work for you, you’ll be amazed at how excited you’ll feel about your business. It’s kind of addictive actually! When you see something working, you just want to do more of it.
My tip is to dedicate yourself to upskilling in marketing your business, and forget about improving your services for a little while.
Which leads me to my next Big Mistake No. 2:
I printed out a gazillion leaflets and distributed them locally when my market is international, but I hadn’t figured that one out at that stage! Knowing your market, and your ideal guest, is crucial. Once I’d figured out that I wasn’t much use to domestic travellers - an Englishwoman in France, telling the French about their country! I don’t think so! I concentrated on who I could best serve and add value to. I went online, and I found them, and built relationships with them. I still printed up a few leaflets for local businesses who serve international customers, but I no longer went and plonked them anywhere and everywhere. They’re expensive, and they didn’t bring me any business.
My tip is to think about where your business comes from primarily, and then focus on those channels only and save yourself a fortune on printed leaflets, and wasted energy.
Big mistake #3:
I spent too much money on my “product” that is, the rooms, the accessories, the little touches, when what guests really want is an experience. They will not remember the toiletries, the flowers, the chocolates as much as they will remember the feeling they had while they were with you. Focus instead on creating an atmosphere of love, kindness, laughter and lightness, exuding from yourself and your team. This is “inside” work that might need to be done on yourself. If there’s any trace of resentment or annoyance while you’re in the company of your guests, they will feel it. This is very over-looked in the hospitality world.
So forget about your product for a minute, and start focusing on your own attitude and your own energy and how you show up on a daily basis, both for your guests and your team.
And finally, Big Mistake No. 4:
I was over-delivering. In my attempt to please my guests, I forgot about my accounting. Just an extra bottle of champagne here, and extra breakfast supplies there, and yes, I’ll be your taxi service because you don’t want to drink and drive, etc. etc. meant that my profit margin was becoming smaller and smaller. It’s lovely to be able to offer extra champagne or wine, bigger and better breakfasts, and be that occasional taxi-service, and so I put my prices up. And as my confidence grew with each little increase, and my sense of my own value grew, I just kept going until the balance between what I charge and what I deliver was clear. Then I could give a great service, but my books balanced too!
There’s nothing worse than getting to the end of the year, and finding that you haven’t made any profit. If you’re running your B&B as a business, rather than a hobby, then it’s essential to make a profit. Otherwise, you’re working for nothing.
I created a framework that teaches you how to do this, so if you’d like to know more, then register below for my upcoming Masterclass where I’ll show you how to make more, work less, pay less commissions with less stress.
https://bedandbreakfastcoach.com/masterclass/
And if you liked this video, then click the red subscribe button, so you’ll be the first to know when I post the next one.
https://wn.com/4_Big_Mistakes_In_Running_Your_Bed_And_Breakfast,_Guest_House,_Or_Inn_And_How_To_Avoid_Them
Hello, It’s Yvonne here and in today’s video I’m going to talk about the 4 big mistakes I made in my B&B and how you can avoid them, so if you’re not making the kind of money you want to make, or attracting the guests you want to welcome, and you’re sick of paying online travel agents as well, then I have 4 important tips you’ll want to pay attention to, which will help you.
When I started my B&B in 2001, I had no clue about business or how to run one. I just thought that my love of meeting people, entertaining, and keeping a lovely clean home would be enough, and that people would flock to my door! Well, why wouldn’t they? Well they didn’t and here’s the biggest reasons why they don’t.
Big mistake No. 1:
It’s not enough to be brilliant at all that, you’ve also got to learn about marketing, otherwise the best kept garden, kitchen, bedrooms etc. is going to be completely wasted unless people know about you. In fact, I would even go so far as to say that the marketing is even more important than the actual “product” you create, although of course, it’s important.
And here’s the thing, when you start learning about marketing and you figure out what 2 or 3 things actually work for you, you’ll be amazed at how excited you’ll feel about your business. It’s kind of addictive actually! When you see something working, you just want to do more of it.
My tip is to dedicate yourself to upskilling in marketing your business, and forget about improving your services for a little while.
Which leads me to my next Big Mistake No. 2:
I printed out a gazillion leaflets and distributed them locally when my market is international, but I hadn’t figured that one out at that stage! Knowing your market, and your ideal guest, is crucial. Once I’d figured out that I wasn’t much use to domestic travellers - an Englishwoman in France, telling the French about their country! I don’t think so! I concentrated on who I could best serve and add value to. I went online, and I found them, and built relationships with them. I still printed up a few leaflets for local businesses who serve international customers, but I no longer went and plonked them anywhere and everywhere. They’re expensive, and they didn’t bring me any business.
My tip is to think about where your business comes from primarily, and then focus on those channels only and save yourself a fortune on printed leaflets, and wasted energy.
Big mistake #3:
I spent too much money on my “product” that is, the rooms, the accessories, the little touches, when what guests really want is an experience. They will not remember the toiletries, the flowers, the chocolates as much as they will remember the feeling they had while they were with you. Focus instead on creating an atmosphere of love, kindness, laughter and lightness, exuding from yourself and your team. This is “inside” work that might need to be done on yourself. If there’s any trace of resentment or annoyance while you’re in the company of your guests, they will feel it. This is very over-looked in the hospitality world.
So forget about your product for a minute, and start focusing on your own attitude and your own energy and how you show up on a daily basis, both for your guests and your team.
And finally, Big Mistake No. 4:
I was over-delivering. In my attempt to please my guests, I forgot about my accounting. Just an extra bottle of champagne here, and extra breakfast supplies there, and yes, I’ll be your taxi service because you don’t want to drink and drive, etc. etc. meant that my profit margin was becoming smaller and smaller. It’s lovely to be able to offer extra champagne or wine, bigger and better breakfasts, and be that occasional taxi-service, and so I put my prices up. And as my confidence grew with each little increase, and my sense of my own value grew, I just kept going until the balance between what I charge and what I deliver was clear. Then I could give a great service, but my books balanced too!
There’s nothing worse than getting to the end of the year, and finding that you haven’t made any profit. If you’re running your B&B as a business, rather than a hobby, then it’s essential to make a profit. Otherwise, you’re working for nothing.
I created a framework that teaches you how to do this, so if you’d like to know more, then register below for my upcoming Masterclass where I’ll show you how to make more, work less, pay less commissions with less stress.
https://bedandbreakfastcoach.com/masterclass/
And if you liked this video, then click the red subscribe button, so you’ll be the first to know when I post the next one.
- published: 30 Sep 2018
- views: 33180
4:05
RUNNING A B&B - WHAT I WISH I'D KNOWN | VEDA DAY 15
In the latest in my What I Wish I'd known series, I talk about running a B&B and the things I wish I'd known. It includes some tales of bad guests!
Blog: http:...
In the latest in my What I Wish I'd known series, I talk about running a B&B and the things I wish I'd known. It includes some tales of bad guests!
Blog: http://www.helpfulmum.com
Twitter: http://www.twitter.com/helpfulmum
Instagram: http://www.instagram.com/helpfulmum
Facebook: http://www.facebook.com/helpfulmum
https://wn.com/Running_A_B_B_What_I_Wish_I'D_Known_|_Veda_Day_15
In the latest in my What I Wish I'd known series, I talk about running a B&B and the things I wish I'd known. It includes some tales of bad guests!
Blog: http://www.helpfulmum.com
Twitter: http://www.twitter.com/helpfulmum
Instagram: http://www.instagram.com/helpfulmum
Facebook: http://www.facebook.com/helpfulmum
- published: 15 Apr 2017
- views: 65328
6:43
Via Appia Hotel in Tagaytay | Tagaytay Hotels | Cheap Hotels in Tagaytay | Gaby Zoleta
Via Appia Hotel in Tagaytay is one of the cheap and affordable hotel in Tagaytay.
If you like this video give it a thumbs up, share and comment. Make sure you ...
Via Appia Hotel in Tagaytay is one of the cheap and affordable hotel in Tagaytay.
If you like this video give it a thumbs up, share and comment. Make sure you subscribe so you won't miss my next video! :) Thanks for watching and have a nice day!
Subscribe To My Channel:
http://www.youtube.com/c/GabyZoleta?sub_confirmation=1
All About Gaby:
https://www.youtube.com/watch?v=sukUpTYKxZo&list=PLdktri1Z-uCzH_qk9e6osFbDZtJi6obny
Check out my Travel Vlogs:
https://www.youtube.com/watch?v=fpKuysOVBOs&list=PLdktri1Z-uCxYWu77rG5cjappOKzPcUBi
Check out my Home Tennis Workout:
https://www.youtube.com/watch?v=YBbyrzeyOTI&list=PLdktri1Z-uCy7DR9WanwJ4dG-MiTNDWaN
Cooking and Baking Recipes:
https://www.youtube.com/watch?v=hZEEWJMF04c&list=PLdktri1Z-uCzAlUo3LCaBeAEZfg-eovRV
Music:
Free Music for Videos 👉 Music by Ebony Loren - I'm Good - https://thmatc.co/?l=2B3598C5
Music by .irg - satisfy (feat. Patient Zero, Kaz Benson, Patient Zero Beats) - https://thmatc.co/?l=13509C5D
Free Music for Videos 👉 Music by Lohfi - Ginger - https://thmatc.co/?l=106EB872
https://wn.com/Via_Appia_Hotel_In_Tagaytay_|_Tagaytay_Hotels_|_Cheap_Hotels_In_Tagaytay_|_Gaby_Zoleta
Via Appia Hotel in Tagaytay is one of the cheap and affordable hotel in Tagaytay.
If you like this video give it a thumbs up, share and comment. Make sure you subscribe so you won't miss my next video! :) Thanks for watching and have a nice day!
Subscribe To My Channel:
http://www.youtube.com/c/GabyZoleta?sub_confirmation=1
All About Gaby:
https://www.youtube.com/watch?v=sukUpTYKxZo&list=PLdktri1Z-uCzH_qk9e6osFbDZtJi6obny
Check out my Travel Vlogs:
https://www.youtube.com/watch?v=fpKuysOVBOs&list=PLdktri1Z-uCxYWu77rG5cjappOKzPcUBi
Check out my Home Tennis Workout:
https://www.youtube.com/watch?v=YBbyrzeyOTI&list=PLdktri1Z-uCy7DR9WanwJ4dG-MiTNDWaN
Cooking and Baking Recipes:
https://www.youtube.com/watch?v=hZEEWJMF04c&list=PLdktri1Z-uCzAlUo3LCaBeAEZfg-eovRV
Music:
Free Music for Videos 👉 Music by Ebony Loren - I'm Good - https://thmatc.co/?l=2B3598C5
Music by .irg - satisfy (feat. Patient Zero, Kaz Benson, Patient Zero Beats) - https://thmatc.co/?l=13509C5D
Free Music for Videos 👉 Music by Lohfi - Ginger - https://thmatc.co/?l=106EB872
- published: 15 Sep 2024
- views: 106
6:02
How to run a bed and breakfast
Selling your B&B but can't attract a buyer?
How to start a bed and breakfast business, for new and existing bed and breakfasts, guest houses, inns and small ...
Selling your B&B but can't attract a buyer?
How to start a bed and breakfast business, for new and existing bed and breakfasts, guest houses, inns and small hotels
You know how bed and breakfasts, guest houses, inns and small hotels are always trying to attract more direct bookings, avoid paying commissions to online travel agents, fill rooms in the slow seasons and even charge more?
Imagine if you could attract all the bookings you want and need at any time, charging what you want without paying the online travel agents.
You have a consistent way of attracting new guests into your world every day and instead of spending hours on social media looking for the next booking, you build relationships with those new guests so your business machine allows you to attract all the bookings you want without relying on the OTAs
What would that mean to you?
What would it mean to be free of not only the financial burden but the psychological grip of the online travel agents?
What would it mean to you to be free of all that and have a successful business that you control?
I fix that
• A guest attraction system that once set up works without you, bringing you guests and potential guests so you never have to worry about filling your rooms and paying those commissions again
• A guest upselling system that builds an emotional connection with your booked in guests, so they will happily buy more of your products and services before they arrive, so that your bank account is constantly expanding
• A repeat business system, where you make compelling offers to past guests so they keep coming back and referring you to their friends and family, so you can fill your rooms in the low seaason or whenever you want
Start by picking up my free report:
Make More and Work Less While Adding Huge Value to Your Guests (and your bank account) here: https://bedandbreakfastcoach.lpages.co/50-ideas-2017-yt/
Website: http://bedandbreakfastcoach.com
Facebook: https://business.facebook.com/CoachingforBedandBreakfastOwners/
Linked In: https://fr.linkedin.com/in/yvonnehalling
Twitter: https://twitter.com/yvonne3030
https://wn.com/How_To_Run_A_Bed_And_Breakfast
Selling your B&B but can't attract a buyer?
How to start a bed and breakfast business, for new and existing bed and breakfasts, guest houses, inns and small hotels
You know how bed and breakfasts, guest houses, inns and small hotels are always trying to attract more direct bookings, avoid paying commissions to online travel agents, fill rooms in the slow seasons and even charge more?
Imagine if you could attract all the bookings you want and need at any time, charging what you want without paying the online travel agents.
You have a consistent way of attracting new guests into your world every day and instead of spending hours on social media looking for the next booking, you build relationships with those new guests so your business machine allows you to attract all the bookings you want without relying on the OTAs
What would that mean to you?
What would it mean to be free of not only the financial burden but the psychological grip of the online travel agents?
What would it mean to you to be free of all that and have a successful business that you control?
I fix that
• A guest attraction system that once set up works without you, bringing you guests and potential guests so you never have to worry about filling your rooms and paying those commissions again
• A guest upselling system that builds an emotional connection with your booked in guests, so they will happily buy more of your products and services before they arrive, so that your bank account is constantly expanding
• A repeat business system, where you make compelling offers to past guests so they keep coming back and referring you to their friends and family, so you can fill your rooms in the low seaason or whenever you want
Start by picking up my free report:
Make More and Work Less While Adding Huge Value to Your Guests (and your bank account) here: https://bedandbreakfastcoach.lpages.co/50-ideas-2017-yt/
Website: http://bedandbreakfastcoach.com
Facebook: https://business.facebook.com/CoachingforBedandBreakfastOwners/
Linked In: https://fr.linkedin.com/in/yvonnehalling
Twitter: https://twitter.com/yvonne3030
- published: 05 Jul 2017
- views: 617