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  • New support group for health organizations

    In addition to our best practices help page, health organizations can take part in our new technical support group that's focused on helping health organizations who publish COVID-19 information with Search related questions.

    We’ll be approving requests for access on a case-by-case basis. At first we’ll be accepting only domains under national health ministries and US state level agencies. We'll inform of future expansions here in this blog post, and on our Twitter account. You’ll need to register using either an email under those domains (e.g. [email protected]) or have access to the website Search Console account.

    Fill this form to request access to the COVID-19 Google Search group 

    The group was created to respond to the current needs of health organizations, and we intend to deprecate the group as soon as COVID-19 is no longer considered a Public Health Emergency by WHO or some similar deescalation is widely in place.

    Everyone is welcome to use our existing webmaster help forum, and if you have any questions or comments, please let us know on Twitter.

    Posted by Daniel Waisberg, Search Advocate & Ofir Roval, Search Console Lead PM

    As the effects of the coronavirus grow, we've seen businesses around the world looking for ways to pause their activities online. With the outlook of coming back and being present for your customers, here's an overview of our recommendations of how to pause your business online and minimize impacts with Google Search. These recommendations are applicable to any business with an online presence, but particularly for those who have paused the selling of their products or services online. For more detailed information, also check our developer documentation.

    Recommended: limit site functionality

    If your situation is temporary and you plan to reopen your online business, we recommend keeping your site online and limiting the functionality. For example, you might mark items as out of stock, or restrict the cart and checkout process. This is the recommended approach since it minimizes any negative effects on your site's presence in Search. People can still find your products, read reviews, or add wishlists so they can purchase at a later time.

    It's also a good practice to: