Skip to main content

Official State of Rhode Island website

Translate this page
  • Change the visual color theme between light or dark modes
  • Adjust the font size from the system default to a larger size
    Original
    Larger
  • Adjust the space between lines of text from the system default to a larger size
    Original
    More
  • Adjust the space between words from the system default to a larger size
    Original
    More
State of Rhode Island, Division of Taxation , Department of Revenue
  • Follow us on Twitter
  • View our Blog
Home
  • Home
  • Online Services Toggle child menu
    • Overview
    • Tax Portal
    • File a Tax Return
    • Make a Payment Online
    • Register your Business Online
    • Where’s My Refund
  • Resources for... Toggle child menu
    • Overview
    • Individuals
    • Businesses
    • Software Developers
  • Tax Sections Toggle child menu
    • Overview
    • Audit
    • Compliance & Collections
    • Corporate Tax
    • Credits
    • Employer Tax
    • Estate Tax
    • Personal Income Tax
    • Sales & Excise Taxes
    • Withholding Tax
  • Forms Toggle child menu
    • Overview
    • Audit Forms
    • Business Tax Forms
    • Compliance & Collections Forms
    • Individual Tax Forms
    • Other Forms
    • Prior Year Tax
  • Guidance Toggle child menu
    • Overview
    • Administrative Decisions
    • Advisories
    • Declaratory Rulings
    • Information and FAQs
    • Newsletters
    • Notices
    • Publications
    • Regulations
    • Reports
    • COVID-19
    • Health Insurance Mandate
    • PPP Loan Forgiveness
    • Special Programs
  • About Us Toggle child menu
    • Overview
    • Contact Us
    • Join Our Team
    • Taxpayer Experience Office
    • Tax Compliance Day

Agency Announcements

NEW: Licensing and enforcement of ENDS products

Licensing and enforcement of Electronic Nicotine-Delivery System (ENDS) products, also known as ecigarettes or vapes, are being transitioned to the Rhode Island Division of Taxation.  For more information, please see the Division’s Notice and/or visit the ENDS tax webpage.

  1. Home
  2. About Us
  3. Taxpayer Experience Office
  • About Us
  • Contact Us
  • Join Our Team
    • Internships
  • Taxpayer Experience Office
  • Tax Compliance Day

Taxpayer Experience Office

In 2022, the Division of Taxation established its Taxpayer Experience Office and appointed a Taxpayer Experience Liaison.  The goal of the Taxpayer Experience Office is to continue the Division’s efforts to educate the taxpayer community and to address taxpayers’ needs in order to enhance voluntary compliance with the state’s tax obligations. 

The Taxpayer Experience Office houses a dedicated taxpayer experience team that includes Leo Lebeuf as the Taxpayer Experience Liaison.  This team has engaged in numerous outreach efforts to taxpayers, tax professionals, and industry groups to enhance the accessibility of the helpful information available to these groups, as well as working diligently behind-the-scenes to continually update processes to focus on the taxpayer experience.

 

Official announcement regarding the launch of the Taxpayer Experience Office



Division of Taxation Organizational Chart

RI Division of Taxation Organizational Chart

Outreach and Useful Materials

  • Industry guides:

    Contractors & Rhode Island Tax - A Guide for Businesses

    The Restaurant Industry & Rhode Island Tax - A Guide for Businesses
     

  • Compliant Taxpayer Profiles:

            Profiles


Calendar Events/Upcoming Events

November 14, 2024
MA Tax School Presentation

November 20, 2024
NE Salt Conference
Boston Marriot Newton

November 21, 2024
SBA Lunch and Learn-Contractors and Rhode Island Tax
Microsoft Teams
 

December 10, 2024
Seminar for Tax Preparers
CCRI Newport Campus
Register

December 11, 2024
Seminar for Tax Preparers
CCRI Warwick Campus
Register

January 9, 2025
RI/MA Chapter of NATP
Sturbridge Hotel and Conference Center

January 13, 2025
Tax Compliance Day
RI College Alger Room

January 14, 2025
RIAPA
Chelo's, Warwick

January 29, 2025
Specialty Crop Farmers
Via Zoom

February 11, 2025
RI Hubs Monthly Meeting
Virtual

January 4, 2024
RI/MA Chapter of NATP
Southbridge Hotel and Conference Center

January 9, 2024
RIAPA Annual Presentation
Chelo’s Warwick

February 7, 2024
Food Policy Council – Specialty Crop Farmers
Via Zoom

February 12, 2024
Skills for RI Future
Skills RI Office

February 28, 2024
LLC Fundamentals for the Solopreneur
Via Zoom

February 28, 2024
RINLA Winter Meeting
Crowne Plaza Warwick

April 8, 2024
Tax Compliance Day
RI Department of Labor and Training 
1511 Pontiac Avenue, Building 73, 
Cranston, RI 02920

April 13, 2024
State Offices Community Fair
CCRI Providence Campus

June 13, 2024
SBA Day at Block Island

June 26, 2024
Hispanic Chamber of Commerce-Business Owner Connection

July 31, 2024
Hispanic Chamber of Commerce-Latino Financial Summit

October 3, 2024
CPE Associates
RI College

January 4, 2023:
RIAPA Annual Presentation
Chelo's Warwick

January 5, 2023:
MA/RI Chapter of NATP
Southbridge Hotel and Conference Center

January 18, 2023:
CPA Society Annual Presentation
Virtual

January 24, 2023:
RIBBA
Virtual

January 25, 2023:
RI Tax Collectors
Richard's Pub, East Greenwich

February 1, 2023:
RI Food Council - Small Crop Farmers
Virtual

February 8, 2023:
RI Food Council - Small Crop Farmers
Virtual

February 16, 2023:
Hope & Main Workshop
Virtual

February 28, 2023:
Hispanic Chamber of Commerce
Virtual

March 04, 2023:
Fourth Annual Hobby to Business Summit
Virtual

March 15, 2023:
Hispanic Chamber of Commerce Business Owner Connection
5:00 pm - 8:00 pm
The Guild - 461 Main St, Pawtucket, RI 02860

March 27, 2023:
RIBBA
6:00 pm - 8:00 pm
Biz Bodega - 229 Manton St, Providence, RI 02909

June 15, 2023:
Rhode to Success: Business Edition
Farm Fresh - 10 Sims Ave Unit 103, Providence, RI 02909

September 22, 2023:
Rhode Island Town and City Clerk's Association Quarterly Meeting
Cucina Rustica - 555 Atwood Ave, Cranston, RI 02920

September 14-15th
Operation Stand Down
Operation Stand Down - 1010 Hartford Ave, Johnston, RI 02919

October 12th
CPE Associates
Rhode Island College

November 1st
SMLLC Workshop hosted by RI Department of State
Virtual

November 8th
Connecticut Society of CPAs
Virtual

November 27th
MA Tax School Session 1
Virtual

November 29th
Resource Fair for Businesses of Northern Rhode Island
Woonsocket Education Center

November 30th
Division of Taxation Seminar for Tax Preparers
Community College of Rhode Island Newport Campus

December 7th
Division of Taxation Seminar for Tax Preparers
Community College of Rhode Island Warwick Campus

December 13th 
MA Tax School Session 2
Virtual

August 24, 2022:
CPA Society Tax Committee
40 Sharpe Drive, Cranston

September 14, 2022:
RIAPA Leadership
100 Metro Center Boulevard, Warwick

October 6, 2022:
CPE Associates
Rhode Island College

October 19, 2022:
Presentation to RIAPA
Chelo's, Warwick

November 2, 2022:
CT CPA Society
Education Center in Rocky Hill, CT or Virtual Option

December 2, 2022
CCRI Presentation
Newport Campus

December 9, 2022:
CCRI Presentation
Warwick Campus

December 29, 2022:
RIAPA Annual Presentation
Chelo's, Warwick



Contact Us

Taxpayer Experience Office

Email:   [email protected]

Phone:  401.574.8983

 

Find specific Tax Sections contact information on our Contact Us page.

Contact Us

Rhode Island Division of Taxation

One Capitol Hill

Providence, RI 02908

Phone: (401) 574-8829

Contact Us

Directions (Google Maps™)

Office Hours

Monday - Friday

8:30 AM - 3:30 PM

Related Links

Department of Revenue

Central Collections Unit

Lottery

Motor Vehicles

Municipal Finance

Revenue Analysis

 

State of Rhode Island

Office of the Governor

Secretary of State

RI.gov

Elected Officials

State Agencies (A-Z)

State Careers

© 2024 RI.gov. This page last updated on November 22nd, 2024. Accessibility, data, and privacy policies | Top of page