Kaspersky Internet Security

How to get technical support

April 1, 2021

ID 85903

If you cannot find a solution to your issue in the application Help text or in any of the sources of information about the application, we recommend that you contact Kaspersky Technical Support. Technical Support specialists will answer any of your questions about installing and using the application.

Before contacting Technical Support, please read the support rules.

You can contact Technical Support in one of the following ways:

  • By telephone. This method allows you to consult with specialists from our Russian-language or international Technical Support.
  • Send request from the My Kaspersky website. This method allows you to contact our specialists using the query form.

Technical support is available only to users who have purchased a license for use of the application. No technical support is provided to users of trial versions.

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Kaspersky Safe Kids. Watch over your children, even when you’re not around.
GPS tracking, parent control of the mobile and social networks for your children’s security. There’s one license for all devices.
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Kaspersky Plus. A high level of your protection.
Advanced security, performance optimization, and privacy features including unlimited VPN and password manager.