DigiSaathi is a help line open all day, every day. It’s a team made up of the NPCI and Payment System Operators and Participants. It started on March 8, 2022, to help people who use digital payment products and services.
Get help from DigiSaathi
You can get quick answers in Hindi or English about digital payment products and services using these ways:
- Toll-free number (1800-891-3333)
- Text (14431)
- Go to www.digisaathi.info
You can also get help with your digital payment questions by using the website and the chatbot. You can call to ask about products and other payment options. More ways to use DigiSaathi and languages are coming soon.
Use DigiSaathi on social media or in other languages
We’re working on having DigiSaathi on social media. More languages will be added too.
Use DigiSaathi on your feature phone
You can use the UPI123Pay feature. It lets you do digital things on a simple phone. Here’s how:
- Get an app: You can download an app on your phone to do things on UPI like people with smartphones do.
- Missed call: You can use your bank account on your simple phone. You can do things like send money, get money, pay bills, and more. Just call the number that’s at the store. Then answer the call and put in your UPI PIN.
- Interactive Voice Response (IVR): You can make UPI payments by calling a special number. It will ask you questions and help you get set up. You can do this even without the internet.
- Sound-based payments: This way uses sound waves to send information without touching anything. It works on any phone.
Find Bank or Institution contact details
- On your browser, open DigiSaathi.
- Click Find Bank or institution contact details.
- In the search box, enter the name of the bank.
- You’ll see the bank contact information.