We're always looking to improve Google Nest or Home speaker or display and your feedback is important to us. Tell us how we're doing. We're listening! There are two ways to send feedback, using your voice and from the Google Home app.
Note: In order for us to best investigate the issue that you'll report, it's helpful to include the device logs in your report. To ensure this happens, please verify that "Send device usage data and crash reports to Google" is turned on before you submit the feedback. If you prefer to keep this setting off, you may turn it back off after the feedback is submitted.
Send feedback using your voice
| To do this: | Say "Ok Google" or "Hey Google," then: | What your speaker or display will say or do: |
| Send feedback to Google | “Send feedback†|
Transcribe the audio feedback you give and send the transcription to the Google Nest team. The audio of your feedback will not be recorded. On displays, if you do not want to include your personal information or a screenshot of your screen, uncheck Include personal information or Include screenshot. When finished, tap Send. |
Send feedback from the Google Home app
From the Google Home app
Step 1. Turn on device reports
- Make sure your phone or tablet is connected to the same Wi-Fi or linked to the same account as your speaker, display, Google streaming devices, or Pixel Tablet.
- Open the Google Home app
.
- Tap and hold your device's tile.
- Tap Settings
Recognition & sharing.
- Turn on Send [device model] device usage and crash reports to Google (Example: Send Google Home device usage and crash reports to Google).
.
Recognition & sharing.Step 2. Share your feedback
- Open the Google Home app
- At the upper-right corner, tap your Google Account profile picture or first initial of your name.
- Tap Feedback
the device type for which you want to provide feedback.
- Tap Get Started.
- In the field provided, enter the details of your feedback. Make sure not to include sensitive information.
- Tap Send
.
- Highlight or hide info if needed. You can also remove the screenshot, or tap Attach a screenshot if you unintentionally removed it.
- Tap Continue.
- Select either Yes or No when prompted to receive email information or updates about your feedback.
the device type for which you want to provide feedback.
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