Notification

For assistance with non Fitbit Ace LTE cases (e.g. Sense, Charge, Ace 3, Versa), visit help.fitbit.com    

Wear and adjust your Ace Band

Adjust your Ace Band for comfort and collect bands to unlock new challenges and quests on your Fitbit Ace LTE.

Tips for wearing Fitbit Ace LTE

Wearing your Fitbit Ace LTE with the right fit keeps you comfortable and makes sure the sensors are operating correctly.

  • Do not wear your band too tight. Wear the band snugly yet loose enough that it can move back and forth on your wrist, while also feeling secure.
  • Remove the watch at the end of the day before bedtime and charge your device overnight.
Note: If you have eczema, allergies, asthma, or skin sensitivities, you may be more likely to experience skin irritation from a wearable device.
  • Loosen or remove your watch if you experience any skin irritation or other discomfort on your wrist or in your hand, such as redness, soreness, tingling, numbness, burning, or stiffness.
Note: If any of those symptoms persist, contact our customer supportand consider consulting a dermatologist.

Ace Band Hauls

When an Ace Band is attached, it unlocks a watch experience including a new Noodle for your watch face and new items to decorate your room. If you're not seeing this, make sure that:

  • The band is securely attached. You should hear the click sound.
  • The band connections are clean. Detach the band and clean the connections with a dry cloth.

The items you unlock while the band is attached will remain even if you decide to swap bands.

Attach the Ace Band to your watch

When attaching any Ace Band to your Fitbit Ace LTE, listen for the ‘click’ to be sure that it’s securely in place.

 

Comfort band

1. Click the band in place.
2. Loop it through the top bar.
3. Place the Fitbit Ace LTE on your wrist.  

4. Once the band fits comfortably on the wrist, press the fastening

tabs together to secure it in place.

Active band

1. Click the band in place.  
2. Loop it through the top bar.
3. Place the Fitbit Ace LTE on your wrist.  

4. Adjust the slider connector to the desired position based on wrist 

size.

5. Snap the hole onto the peg of the slider.

Detach the Ace Band from your watch 

  1. Turn your Fitbit Ace LTE over.
  2. Press down the band release button. Then gently pull the band away from the watch.

Note: The band release button may be black on some devices.

 

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