iPhone User Guide
- Welcome
- What’s new in iOS 14
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- Wake and unlock
- Adjust the volume
- Change sounds and vibrations
- Access features from the Lock Screen
- Open apps
- Take a screenshot or screen recording
- Change or lock the screen orientation
- Change the wallpaper
- Set a Live Photo as wallpaper
- Make screen items more reachable
- Search with iPhone
- Use AirDrop to send items
- Perform quick actions
- Use and customize Control Center
- Add widgets
- Charge and monitor the battery
- Learn the meaning of the status icons
- Travel with iPhone
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- Calculator
- Compass
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- Collect health and fitness information
- Maintain a health profile
- View health and fitness information
- Track your menstrual cycle
- Track headphone and environmental sound-level exposure
- Share health and fitness data
- Download health records
- Create and share your Medical ID
- Manage health with the Health Checklist
- Register as an organ donor
- Back up your Health data
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- View maps
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- Use Siri, Maps, and widgets to get directions
- Choose your preferred type of travel
- Get driving directions
- Report traffic incidents
- Find your parked car
- Get cycling directions
- Find places to stop
- Get walking directions
- Get transit directions
- See an overview of your route or its directions in a list
- Change audio settings for turn-by-turn directions
- Select other route options
- Get directions between places other than your current location
- Delete recently viewed directions
- Use Maps on your Mac to get directions
- Help correct and improve Maps
- Get rides
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- View photos and videos
- Delete and hide photos and videos
- Edit photos and videos
- Edit Live Photos
- Edit Portrait mode photos
- Organize photos in albums
- Search in Photos
- Share photos and videos
- View Memories
- Find people in Photos
- Browse photos by location
- Use iCloud Photos
- Share photos with iCloud Shared Albums
- Use My Photo Stream
- Import photos and videos
- Print photos
- Shortcuts
- Stocks
- Tips
- Translate
- Weather
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- Set up Family Sharing
- Download family members’ purchases
- Stop sharing purchases
- Turn on Ask To Buy
- Set up Apple Cash Family
- Share Apple Card
- Share subscriptions and iCloud storage
- Share photos, a calendar, and more with family members
- Locate a family member’s missing device
- Set up Screen Time through Family Sharing
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- Charging cable
- Power adapters
- MagSafe chargers and battery packs
- MagSafe cases and sleeves
- Qi-certified wireless chargers
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- Set up AirPods
- Charge AirPods
- Start and stop audio playback
- Change the AirPods volume
- Make and answer calls with AirPods
- Switch AirPods between devices
- Use Siri with AirPods
- Listen and respond to messages
- Share audio with AirPods and Beats headphones
- Change noise control modes
- Control spatial audio
- Restart AirPods
- Change the name of your AirPods and other settings
- Use other Bluetooth headphones
- Use EarPods
- Check headphone sound levels
- Apple Watch
- HomePod and other wireless speakers
- External storage devices
- Magic Keyboard
- Printers
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- Share your internet connection
- Allow phone calls on your iPad, iPod touch, and Mac
- Hand off tasks between iPhone and your Mac
- Cut, copy, and paste between iPhone and other devices
- Connect iPhone and your computer with a cable
- Sync iPhone with your computer
- Transfer files between iPhone and your computer
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- Intro to CarPlay
- Connect to CarPlay
- Use Siri
- Use your vehicle’s built-in controls
- Get turn-by-turn directions
- Report traffic incidents
- Change the map view
- Make phone calls
- Play music
- View your calendar
- Send and receive text messages
- Play podcasts
- Play audiobooks
- Listen to news stories
- Control your home
- Use other apps with CarPlay
- Rearrange icons on CarPlay Home
- Change settings in CarPlay
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- Get started with accessibility features
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- Turn on and practice VoiceOver
- Change your VoiceOver settings
- Learn VoiceOver gestures
- Operate iPhone using VoiceOver gestures
- Control VoiceOver using the rotor
- Use the onscreen keyboard
- Write with your finger
- Use VoiceOver with an Apple external keyboard
- Use a braille display
- Type onscreen braille
- Customize gestures and keyboard shortcuts
- Use VoiceOver with a pointer device
- Use VoiceOver in apps
- Zoom
- Magnifier
- People detection
- Display & Text Size
- Motion
- Spoken Content
- Audio Descriptions
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- Important safety information
- Important handling information
- Get information about your iPhone
- View or change cellular data settings
- Find more resources for software and service
- FCC compliance statement
- ISED Canada compliance statement
- Ultra Wideband information
- Class 1 Laser information
- Apple and the environment
- Disposal and recycling information
- Copyright
Erase iPhone
When you delete data, it’s no longer accessible through the iPhone interface, but it isn’t erased from iPhone storage. To remove all of your content and settings from storage, erase iPhone. For example, erase iPhone before you sell it or give it away. If you want to save your content and settings, back up iPhone before erasing it.
You can erase iPhone from Settings . If you’re unable to open Settings, you can use a computer to erase iPhone.
Erase all content and settings from iPhone
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Go to Settings > General > Reset.
If you’re asked to enter your passcode and you’ve forgotten it, see Reset the passcode. If you’re asked to enter your Apple ID password and you’ve forgotten it, see the Recover your Apple ID website.
Tap Erase All Content and Settings.
When iPhone restarts with all content and settings erased, you have the option to set up iPhone as new or restore it from a backup. See Turn on and set up iPhone.
Use a computer to erase all content and settings from iPhone
You can use a Mac or Windows PC to erase all data and settings from your iPhone, restore iPhone to factory settings, and install the latest version of iOS. For example, if you can’t open Settings on iPhone, you can use this approach to restore iPhone to factory settings.
Before iPhone is erased, you have the option to back it up. If you make a backup, you can use the backup to restore your data and settings on your iPhone or on a new device. See Restore iPhone from a computer backup.
Do one of the following:
In the Finder sidebar on your Mac: Select your iPhone, click General at the top of the window, then click Restore iPhone.
To use the Finder to restore iPhone to factory settings, macOS 10.15 or later is required. With earlier versions of macOS, use iTunes to restore iPhone.
In the iTunes app on a Windows PC: Click the iPhone button near the top left of the iTunes window, click Summary, then click Restore iPhone.
Follow the onscreen instructions.
See the Apple Support article If you can’t update or restore your iPhone, iPad, or iPod touch.