AirPods Support
Locate your lost AirPods in Find My
If you misplace your AirPods, you can use the Find My app to show them on a map and play a sound to help you find them.
If you misplace your AirPods, you can use the Find My app to show them on a map and play a sound to help you find them.", "uploadDate" : "2021-07-30", "contentUrl" : "https://cdsassets.apple.com/asset/applecare/video/live/en_US/supportapp/cc406a21-f8d7-4ec2-9370-65af0f5506f0/How-to-connect-AirPods.m3u8", "thumbnailUrl" : "https://support.apple.com/content/dam/edam/applecare/images/en_US/psp/psp_video_thumb/How-to-Find-your-lost-AirPods.png" }
Service and Repair
My Support
Get warranty information, check your coverage status, or look up an existing repair.
Service options
Learn about your service options, including replacing the battery and replacing a single lost AirPod.
Start a repair
Tell us what’s going on with your AirPods and we’ll find the right support options for you.
Get help for your AirPods
Find the serial number
Learn how to find the serial number of your AirPods, if you need it to check coverage or start a repair.
Identify your AirPods
Learn how to identify the generation of your AirPods and the model of your charging case.
Clean your AirPods
Learn how to clean your AirPods, the charging case, and the ear tips.
AirPods User Guide
Learn about all the features and how to use your AirPods.
Accidents happen.
AppleCare+ covers them.
Get unlimited repairs for accidental damage protection, 24/7 priority access to Apple experts, and more.
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Support app
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