Consumer Support (PC-cillin)
スタンダードサポートサービス
契約確認/AC発行
プレミアムサポートサービス
プレミアムサポートセンター
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`;
return cardMarkup;
}
const generateLocationMarkup = (location) => {
const {
Enterprise_DaysofWeek,
Enterprise_Exc_DaysofWeek,
Enterprise_Time,
Enterprise_Phone,
SmallMediumBusiness_DaysofWeek,
SmallMediumBusiness_Exc_DaysofWeek,
SmallMediumBusiness_Time,
SmallMediumBusiness_Phone,
Tippingpoint_DaysofWeek,
Tippingpoint_Exc_DaysofWeek,
Tippingpoint_Time,
Tippingpoint_Phone,
Business_Sale_DaysofWeek,
Business_Sale_Exc_DaysofWeek,
Business_Sale_Time,
Business_Sale_Phone,
For_Partners_DaysofWeek,
For_Partners_Exc_DaysofWeek,
For_Partners_Time,
For_Partners_Phone,
SMB_US_DaysofWeek,
SMB_US_Exc_DaysofWeek,
SMB_US_Time,
SMB_US_Phone,
Customer_Support_PC_DaysofWeek,
Customer_Support_PC_Exc_DaysofWeek,
Customer_Support_PC_Time,
Customer_Support_PC_Phone,
} = location?.details;
let markup = '';
let cardInfo = {
title: '',
daysOfWeek: '',
excDaysOfWeek: '',
time: '',
phone: ''
};
if (hasValidValue(Enterprise_Phone)) {
cardInfo = {
...cardInfo,
title: 'Enterprise',
daysOfWeek: Enterprise_DaysofWeek,
excDaysOfWeek: Enterprise_Exc_DaysofWeek,
time: Enterprise_Time,
phone: Enterprise_Phone
}
markup += generateSupportCardMarkup(cardInfo);
}
if (hasValidValue(SmallMediumBusiness_Phone)) {
cardInfo = {
...cardInfo,
title: 'Small & Medium Business',
daysOfWeek: SmallMediumBusiness_DaysofWeek,
excDaysOfWeek: SmallMediumBusiness_Exc_DaysofWeek,
time: SmallMediumBusiness_Time,
phone: SmallMediumBusiness_Phone
}
markup += generateSupportCardMarkup(cardInfo);
}
if (hasValidValue(SMB_US_Phone)) {
cardInfo = {
...cardInfo,
title: 'SMB Customer Service and Sales',
daysOfWeek: SMB_US_DaysofWeek,
excDaysOfWeek: SMB_US_Exc_DaysofWeek,
time: SMB_US_Time,
phone: SMB_US_Phone
}
markup += generateSupportCardMarkup(cardInfo);
}
if (hasValidValue(Business_Sale_Phone)) {
cardInfo = {
...cardInfo,
title: 'Business Sales',
daysOfWeek: Business_Sale_DaysofWeek,
excDaysOfWeek: Business_Sale_Exc_DaysofWeek,
time: Business_Sale_Time,
phone: Business_Sale_Phone
}
markup += generateSupportCardMarkup(cardInfo);
}
if (hasValidValue(For_Partners_Phone)) {
cardInfo = {
...cardInfo,
title: 'For partner',
daysOfWeek: For_Partners_DaysofWeek,
excDaysOfWeek: For_Partners_Exc_DaysofWeek,
time: For_Partners_Time,
phone: For_Partners_Phone
}
markup += generateSupportCardMarkup(cardInfo);
}
if (hasValidValue(Customer_Support_PC_Phone)) {
cardInfo = {
...cardInfo,
title: 'Consumer Support (PC-cillin)',
daysOfWeek: Customer_Support_PC_DaysofWeek,
excDaysOfWeek: Customer_Support_PC_Exc_DaysofWeek,
time: Customer_Support_PC_Time,
phone: Customer_Support_PC_Phone
}
markup += generateSupportCardMarkup(cardInfo);
}
if (hasValidValue(Tippingpoint_Phone)) {
cardInfo = {
...cardInfo,
title: 'TippingPoint',
daysOfWeek: Tippingpoint_DaysofWeek,
excDaysOfWeek: Tippingpoint_Exc_DaysofWeek,
time: Tippingpoint_Time,
phone: Tippingpoint_Phone
}
markup += generateSupportCardMarkup(cardInfo);
}
return markup;
};
const renderContactSupportData = (selectedLocation) => {
const contactSupportMarkup = generateLocationMarkup(selectedLocation);
supportContainerElement.innerHTML = '';
supportContainerElement.insertAdjacentHTML('afterbegin', contactSupportMarkup);
contactSupportState.value = selectedLocation.name;
}
const removeSpecialLocationsVisibility = () => {
supportContainerTWElement.classList.add('none');
supportContainerCNElement.classList.add('none');
supportContainerJPElement.classList.add('none');
}
const handleContactSupportDropdownClick = (selectedItem) => {
const { value } = selectedItem;
if (contactSupportState.value === value) return;
const selectedLocation = contactSupportState.dropdownList.find(location => location.value === value);
// If selected location is Taiwan, China, or Japan
if (selectedLocation && specialLocations.includes(selectedLocation?.name)) {
removeSpecialLocationsVisibility();
supportContainerElement.classList.add('none');
supportContainerElement.innerHTML = '';
contactSupportState.value = value;
if (selectedLocation.name === 'Taiwan')
supportContainerTWElement.classList.remove('none');
if (selectedLocation.name === 'China')
supportContainerCNElement.classList.remove('none');
if (selectedLocation.name === 'Japan')
supportContainerJPElement.classList.remove('none');
return
}
// If selected location is one of the other locations
if (selectedLocation) {
supportContainerElement.classList.remove('none');
removeSpecialLocationsVisibility();
renderContactSupportData(selectedLocation);
}
}
const convertDataToDropdownList = () => {
const newLocationData = contactLocations?.map((location) => {
return {
...location,
label: location.name,
value: location.name
}
})
return newLocationData;
}
async function contactSupportInit() {
contactLocations = await Ajax('/contact_locations.json');
// Fetch all location data and store it
contactSupportState.dropdownList = convertDataToDropdownList();
const contactSupportDropdownElement = getElement('.select-location');
dropdownInstance = new Dropdown(contactSupportState, contactSupportDropdownElement, handleContactSupportDropdownClick, true);
// Render default location data
const selectedLocation = contactSupportState.dropdownList.find(location => location.value === 'United States');
if (selectedLocation) {
dropdownInstance?.setDefaultValue('United States');
supportContainerElement.classList.remove('none');
renderContactSupportData(selectedLocation);
}
const loader = getElement('.contact-support-loader');
loader.classList.add('none');
}
contactSupportInit();
document.title=`Contact Support | Trend Micro Business Support`;
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