Audience

Teams and anyone in search of a private, end-to-end encrypted, online communication solution

About MsgSafe.io

Instantly create as many email addresses as you need - each associated with their own group of contacts. Share addresses with anyone, but keep your real email address private. Stop telecom companies, governments, and hackers from seeing with whom you communicate. Each virtual mailbox is automatically set up with 4096-bit GPG and S/MIME encryption keys and certificates. All email stored at MsgSafe-io is encrypted. You can manage the encryption profile for each contact you communicate with. Protect your entire family or organization by managing all identities and email addresses with the domain you already own. If you don’t own a domain, you can use our domain registration services to purchase a domain integrated with MsgSafe-io and privacy protection. You don’t trust FaceTime, Skype, Duo, Hangouts and similar services hosted by companies like Apple, Microsoft and Google? Try our secure and private audio and video services. You can invite people to call you from a browser link.

Pricing

Starting Price:
$5 per month
Free Version:
Free Version available.

Integrations

No integrations listed.

Ratings/Reviews - 3 User Reviews

Overall 1.7 / 5
ease 2.7 / 5
features 4.0 / 5
design 2.0 / 5
support 1.0 / 5

Company Information

MsgSafe.io
Founded: 2015
www.msgsafe.io

Videos and Screen Captures

MsgSafe.io Screenshot 1
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Product Details

Platforms Supported
iPhone
iPad
Android
Training
Documentation
Videos
Support
Online

MsgSafe.io Frequently Asked Questions

Q: What kinds of users and organization types does MsgSafe.io work with?
Q: What languages does MsgSafe.io support in their product?
Q: What kind of support options does MsgSafe.io offer?
Q: Does MsgSafe.io have a mobile app?
Q: What type of training does MsgSafe.io provide?
Q: How much does MsgSafe.io cost?

MsgSafe.io Product Features

Encryption

Endpoint Encryption
Email Encryption
Encryption Key Management
Full Disk Encryption
File Encryption
Tokenization / Data Masking
Public Key Cryptography
Drag & Drop UI
File Compression
Central Policy Enforcement

Messaging

Voice Calling
Video Conferencing
End-to-End Encryption (E2EE)
File Sharing
Payments
Self-Destructing Messages
Groups / Channels
Stickers / GIFs
Threaded Discussion
Search / Filter

Team Communication

Calendar Management
Discussion Threads
File Sharing
Video Conferencing
Search
Push Notifications
Task Management
Surveys & Feedback
Activity / News Feed
Chat / Messaging
Audio Calls
Mobile Access

MsgSafe.io Reviews

Write a Review
  • A MsgSafe.io User
    Researcher
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 10,000 - 19,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Unreliable & Unprofessional" Posted 2022-08-24

    Pros: Unlimited spam email creation so you can throw out email addresses as they're spammed. Also, you don't have to use another company to manage spam email address--you can do this directly in MsgSafe.

    Cons: Customer service doesn't respond to messages. No email warnings about service discontinuation.

    Overall: I wanted to love this company. They incorporate privacy by default in their email service and add an unlimited spam email creation feature. But today I desperately needed emails with links to job interview invitations. I logged into my account in the early morning only to find the emails were blank--the service couldn't retrieve them. Within a half hour, the site was down due to maintenance. It stayed down the entire day. As a result, I missed out on two promising professional positions. Not only have I NEVER had any other email provider go down for an entire day, but other tech companies give a warning--usually email--several days in advance if there's going to be a service interruption. And then they follow this up the day before service goes down with a final warning email. They realize people depend on tech and need to make arrangements if we won't have access to it.

    MsgSafe has lost me as a customer. Their customer service is horrible (no return messages, no way to contact them in an emergency). And now they shut down their site without warning. Who needs an email service that can go down without warning, locking us out of our critical emails?

    Read More...
  • A MsgSafe.io User
    Researcher
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Terrific privacy service with a small and a GIANT caveat" Posted 2022-01-05

    Pros: Can create as many anti-spam email accounts as needed. Once an email account is spammed, you can delete it and create another one so that you never have to worry about the email limit. MsgSafe, from what I've learned, is a zero-knowledge provider--they don't hold our encryption keys. They also strip emails of metadata like IP address so companies... can't track you easily. More, they're based OUTSIDE the dread anti-privacy 14 Eyes (including US, Captain Spy) so courts can't FORCE MsgSafe to compromise law-abiding citizens' privacy.

    Cons: Small caveat: The service advertises a secure, encrypted audiovisual chat feature, but this is nowhere on the email home page. I've reached out to support, but, as usual, over a week later, they haven't gotten back to me. Why advertise such a critical feature and then either hide its availability OR take it down?

    Huge caveat: MsgSafe doesn't offer 2FA, so if a remote agent gets your password, they now control your account. It's unbelievable that ANY company that cares about consumer privacy wouldn't immediately offer 2FA so consumers can lock down our accounts. At least offer what other companies have been offering for over a decade now--2FA via a phone authenticator app (like Authy). Better--integrate FIDO/FIDO2 security keys.

    Overall: Right now, MsgSafe is good for anonymous email spam protection. Make up an email address, give it out to stores/providers, and when it's inevitably spammed, disable the address and replace it with another. Rinse and repeat. Any company that won't accept a MsgSafe (or other) email alias isn't worth our business. They're not going to clean up the mess when they suffer a data breach (and the biggest, most "secure" companies have them) and our private info is stolen.

    But until MsgSafe offers 2FA--a crucial security tool--I can't recommend them.

    Read More...
  • A MsgSafe.io User
    Student
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Bad UI makes it not worth paying for" Posted 2021-12-03

    Pros: Identity creation is fast and easy.
    Users can create new identification in a matter of minutes.
    Lots of domains to choose from for addresses.

    Cons: There are no instructions about how to manage identities anywhere.
    Can't reply to an email from email support, as a way to contact it.
    Company hidden from users. Which, is not a good thing..
    Can't switch between email accounts easily, or delete identity without instructions.
    Several email programs will not let me use email addresses with its domains. Not even those ending in ".com".

    Overall: I'm really frustrated that no link to instructions of any kind are apparent anywhere. I am using a free account to decide whether or not I want a paid subscription. It doesn't look like I'll get one. Since, company couldn't bother to make how to use the site clear. There is also no way of knowing who owns it and other than a couple of email addresses I can't reply to due to being logged into a profile I know nothing about. Again, no instructions!

    Read More...
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