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Terms of Service

Purchasing a ticket to SmashingConf means that you agree to the following terms and conditions. You can lookup your SmashingConf conference and workshop tickets on lookup.tito.io.

Cancelling Your Ticket

You can cancel your workshop or conference ticket up to 2 weeks before the event. You will receive a refund of the price paid for the ticket minus a 15% processing fee. Cancellations made less than two weeks before the event starts, or no-shows for any reason, can’t be considered for refunds.

If you have bought a bundle ticket of a workshop and conference pass, and wish to cancel only part of the bundle we will refund you the amount for the unwanted portion, minus the 15% processing fee and any discount given due to the bundle purchase.

Smashing Voucher

No longer able to use your ticket, not sure what works best for you, but know you still want to attend a conference? We understand! Many are finding it hard to plan that far in advance. We’d be happy to give you a Smashing Voucher equal to the amount you paid.

You can use your voucher for:

  • Any Conference in 2023 or 2024
  • Any In-Person Workshop in 2023 or 2024
  • Any Online Workshops in 2023 or 2024

Transferring Your Ticket

You may transfer your ticket to a friend or colleague. You can make the transfer by changing the details yourself, no later than two days before the event you are registered for. To make the change use the ‘change details’ button in the email you received from Tito (email address to search for is [email protected]) when you purchased your ticket. Or you can send us the new attendee contact details at hello [at] smashingconf.com.

Speakers And Schedule Changes

We work hard to ensure that the speakers and schedule we advertise is correct, and update these as soon as we are aware of any change. However, life events are not always in our control and therefore the speakers and schedule are subject to change without notice.

Event Cancellation

If Smashing Media must cancel an event your full registration fee will be refunded, however we cannot refund travel, accommodation or any other expenses incurred in relation to the event.

Code Of Conduct

All speakers, sponsors and attendees must agree to abide by our code of conduct. Participants asked to stop any harassing behavior must immediately comply. If a participant engages in any of the behavior described in the code of conduct, we may take any action we deem appropriate, from warning the offender to immediately expelling the offender from SmashingConf with no refund.

Accessibility

Please see our accessibility statement. You may add details to your ticket to explain specific access needs. However if our meeting specific needs is conditional to you being able to attend the event please send us an email to hello [at] smashingconf.com so that we can work with you to ensure you can fully participate in the event.

Photos And Videos

We film and photograph our events. If you do not wish to be photographed you may opt out by selecting a different lanyard upon arrival.

All material is owned by the speaker or workshop leader. Most speakers make their slides and other material fully available after their talk. If a speaker or workshop leader provides material for attendees only please do not share it more widely. If unsure, then ask the speaker or drop us a line at hello [at]smashingconf.com.