ããªãã®ãã¸ãã¹ã®åºæ¬ã·ã¹ãã
Slack ã®å®éã®æ´»ç¨æ¹æ³ã®ãã¢ãã覧ãã ãã
- ã¨ã¼ã¸ã§ã³ããã¢ããªãAI 対å¿ã®ã¯ã¼ã¯ããã¼ã§ä»äºãã¹ãã¼ãã¢ãã
- çæ AI æ¤ç´¢ã§åçãå³åº§ã«åå¾
- 社å ãã¼ã ã社å¤ãã¼ããã¼ã¨ãªã¢ã«ã¿ã¤ã ã«é£æº
- CRM ãã¼ã¿ãä¼è©±ã®ä¸ã§ç´æ¥ç¢ºèª
çµç¹ã®åãæ大éã«å¼ãåºã
ã¡ã³ãã¼ãã¢ããªããã¼ã¿ã 1 ãæã«éã¾ãã¾ãã
å¿ è¦ãªã¡ã³ãã¼ã¨å¿ è¦ãªãã®ãã¹ã¦ã AI 対å¿ã®å®å ¨ãªãã£ã³ãã«ã«éãããã¨ã§ãç ©éãªä»äºãã解æ¾ããã¾ãããã
AI ã«ããæ¤ç´¢ã§ãå¿ è¦ãªæ å ±ããã°ããè¦ã¤ããã¾ãã
ãªã¼ã¬ãã¤ã¼ã¼ã·ã§ã³ã®ãã¹ã¦ã®ä¼è©±ãå ±æãã¡ã¤ã«ããã¼ã¿å ¨ä½ãæ¤ç´¢ããå¿ è¦ãªãã®ãå³åº§ã«è¦ã¤ãåºãã¾ãã
ãã¾ãã¾ãªã¢ããªãã¨ã¼ã¸ã§ã³ãã®éã§ä»äºã調æ´ãã¾ãã
ãµã¼ããã¼ãã£ã¨ã¼ã¸ã§ã³ããã«ã¹ã¿ã ã¢ããªãAI ã¯ã¼ã¯ããã¼ãçµ±åãã¦æéãç¯ç´ããã³ã³ããã¹ãã®åãæ¿ããæ¸ããã¾ãããã
Salesforce ã¨ã®é£æº
ãã¤ã§ã顧客ãä»äºã®ä¸å¿ã«ã
ãã§ã«ã³ãã¥ãã±ã¼ã·ã§ã³ã®å ´ã¨ãªã£ã¦ãã Slack ã« CRMãSalesforce ã¬ã³ã¼ããAgentforce ãéãããã¨ã§ããã¼ã ãå¿ è¦ãªã¢ã¯ã·ã§ã³ãå®è¡ãã顧客ä¸å¿ã®æ±ºå®ãè¡ããããã«ãã¾ãã
証æ ã¯çç£æ§ã«è¡¨ãã¦ãã¾ãã
証æ ã¯çç£æ§ã«è¡¨ãã¦ãã¾ãã
-
97Â å
Slack AI ã«ãã 1 é±éãããã®ç¯ç´1
-
36%
å¶æ¥ã®æç´çã®ä¸æ2
-
32%
ã¤ã³ã·ãã³ã解決ã®é度ãåä¸2
1Slack AI ã®æ©è½ï¼ãã£ã³ãã«ã®ã¾ã¨ããã¹ã¬ããã®è¦ç´ãAI ã«ããåçã®æ¤ç´¢ï¼ã®ãã¤ãããæéä¸ã«å®æ½ãã社å
åæã«åºã¥ã
2Salesforce Success Metrics Global Highlightsï¼2024 å¹´ï¼ã9 ãå½ 2,165 件ã®é¡§å®¢ããå¾ããã¼ã¿ãéè¨ã
ãSlack ã¯ãå½ç¤¾ã§ã®ã³ã©ãã¬ã¼ã·ã§ã³ãæ¥åå éåã®ä¸å¿çãªåå¨ã§ãããã客ãã¾ã¨ã®é¢ä¿æ§ç¯ã«ãæ¬ ããã¾ãããå®éã«æ¯æ¥ Slack ã使ã£ã¦ãã¾ãã
ãSlack ããã¸ãã¹ã«æ´»ç¨ããªããã°ã競äºãåã¡æããã£ã³ã¹ãéããã¨ã«ãªãã§ããããSpotify ã®åºåå¶æ¥ãã¼ã ã«ã¨ã£ã¦ãSlack ã¯ã¾ãã«ãããã¯ãã£ããã£ãã©ãããã©ã¼ã ã§ãã