Terms and Conditions
CameraQuest is an
official Cosina Voigtlander USA Distributor
New Voigtlander products are sold with the one year Voigtlander USA warranty covering parts and labor for defects in manufacture under normal use conditions.
We ship Voigtlander products only to the US and most Central and South American locations.
official Cosina Voigtlander USA Distributor
New Voigtlander products are sold with the one year Voigtlander USA warranty covering parts and labor for defects in manufacture under normal use conditions.
We ship Voigtlander products only to the US and most Central and South American locations.
Privacy: Your information is not shared or sold with other businesses for marketing purposes. Your information is accessible only to vendors, employees and subcontractors as necessary to complete and ship your order, and law enforcement.
30 Day Return Period: NEW or USED, If you don't like what you have bought FOR ANY REASON, just return it within 30 days of receipt. You will receive a refund of the purchase price without a restocking fee, providing the item and its factory packaging is safely received back in the same EXACT condition as shipped -- otherwise no return. The exception are items marked no return on the product's detail page. Email [email protected] to let me know of the return and to provide me with a tracking number. Be sure to insure the returned item. If it is lost or damaged in transit, I will not issue a refund or exchange. Return shipping and insurance is at your expense. Shipping charges will not be reimbursed under any circumstances.
Return Shipping Address:
Stephen Gandy, 1336 Moorpark Rd, Box 184, Thousand Oaks, CA, 91360-5224.
Take note that the address is simply "Box 184," not "PO Box."
Stephen Gandy, 1336 Moorpark Rd, Box 184, Thousand Oaks, CA, 91360-5224.
Take note that the address is simply "Box 184," not "PO Box."
Used items: Sold without warranty unless specifically stated otherwise.
Prices do not include shipping unless specifically stated otherwise.
Sales tax will be charged on purchases shipped within California.
Sales tax will be charged on purchases shipped within California.
Order Cancellations: Before shipment will receive a full refund, within 1 business day of the email notification.
If unforeseen events prevent me from filling your order, I will cancel your order and reimburse you with a full refund with 1 business days of notification.
If unforeseen events prevent me from filling your order, I will cancel your order and reimburse you with a full refund with 1 business days of notification.
Mistakes can happen. We aim to correct any errors on our part ASAP
[email protected]
[email protected]