Resources for Solar Customers

The California Public Utilities Commission (CPUC) adopted a new program for businesses and residential customers installing solar. This program, called Net Billing, replaces the existing Net Energy Metering 2.0 (“NEM 2.0”) program and only applies to new on-site solar systems (a.k.a., “behind the meter systems”) for customers of PG&E, SCE, and SDG&E. This factsheet is designed to help residential customers understand the high-level details of the new Net Billing program.

These streamlined statements are designed to help solar customers understand the terms and costs of a solar transaction - for a cash sale, lease or PPA. They are not intended to be a substitute for reading the contract, lease and other documents associated with a solar transaction.

To facilitate the growth of the industry, SEIA maintains and promotes standardized contracts for a variety of different solar transactions. Initially developed under the Solar Access to Public Capital (SAPC) working group led by the National Renewable Energy Laboratory, the following model contracts have been endorsed and modified by SEIA as a critical component of our consumer protection and cost reduction programs.

As part of SEIA's consumer protection efforts, SEIA has developed the Complaint Resolution Process for the SEIA Solar Business Code, which is designed to resolve complaints regarding violations of the SEIA Solar Business Code. SEIA is now accepting complaint submissions from the public, along with supporting documents, for review by SEIA and its Resolution Panels.