How to Fix Blue Screen Stop 0x0000003b?

The Blue Screen of Death (BSOD) shows stop error 0x0000003b. It is also called SYSTEM_SERVICE_EXCEPTION. It signals a critical system issue that Windows PCs encounter. It comes from exceptions during system service execution. They may be due to a driver, system file, or hardware problems. Symptoms include periodic freezes, sluggish responses, and frequent system crashes. This article offers step-by-step solutions to resolve this error efficiently.

Part 1: Causes of blue screen stop 0x0000003b

Several factors can lead to the occurrence of the blue screen stop error 0x0000003b. These include:

• Malware/Virus Attacks: Malware and viruses can disrupt systems. They cause critical errors, like the 0x0000003b stop code.
• Corrupt Drivers: Drivers can be corrupt if they are incompatible or outdated. They cause conflicts in the system, leading to blue screen errors.
• Damaged System Files: Critical system files required for proper operation may become corrupted for various reasons, triggering the stop error 0x0000003b.
• Memory Errors: Issues with RAM modules, such as faulty memory sticks or incorrect configurations, can lead to memory-related errors, including the 0x0000003b BSOD.
• Damage to the Hard Drive: Physical damage or logical errors on the hard drive can cause data corruption and system instability, potentially resulting in blue screen errors.
• Corrupted Registry: Errors or inconsistencies in the Windows registry, which stores crucial system settings and configurations, can cause stop code 0x0000003b to occur.

Identifying and addressing these underlying causes is essential for effectively troubleshooting and resolving the blue screen stop error 0x0000003b.

Part 2: How to fix blue screen stop 0x0000003b

When encountering the 0x0000003b blue screen error on Windows, you can follow these step-by-step methods to resolve the issue:

Method 1: Display Context Record Command

By running the Display Context Record Command, you can access detailed context records that are crucial for diagnosing the 0x0000003B error. These records provide valuable insights into the system state when the error occurred, which can help. To help you diagnose the 0x0000003B error, here is a step-by-step guide on how to run the Display Context Record Command.

1. If possible, boot your computer into Safe Mode, then open Command Prompt as an administrator.
2. Type the dcr- v command and press Enter to run the Display Context Record command.

   

3. It will show you the system state information of the crash, which may help to underly the cause of the error.

Method 2: Carry Out Display Stack Backtrace Command

The Display Stack Backtrace Command can be used to trace the function calls that lead to the error. By showing the driver or system process responsible for triggering the 0x0000003B error, this command provides essential information for troubleshooting. To help you execute the Display Stack Backtrace Command effectively, here is a step-by-step guide.

1. Boot into Safe Mode and open Command Prompt with administrative privileges.
2. Enter the command dsb-v and press Enter to run the Display Stack Backtrace command.
3. Analyze the stack trace displayed to identify the sequence of function calls leading to the error, which will help pinpoint the root cause.

   

Method 3: Identify the Driver to Fix 0x0000003B Error

The 0x0000003B error can be caused by outdated or mismatched drivers. To solve this problem, it’s essential to find the bad drivers, then, update or remove it.

1. Press Windows + X and select Device Manager from the menu.
2. Look for devices with a yellow exclamation mark indicating driver problems.
3. Right-click on the problematic device, select Update driver or Uninstall device, and follow the on-screen instructions to update or reinstall the driver.

   

Method 4: Fix MBR and File System Errors to Fix 0x0000003B Error

Fixing Master Boot Record (MBR) and file system errors is the key to resolve the issues that cause the 0x0000003B error. This method ensures a clean boot process and resolves underlying system errors. Here's the step-by-step guide to fixing MBR and file system errors.

1. Boot into the Windows Recovery Environment or Safe Mode with Command Prompt.
2. Type chkdsk /f /r and press Enter to check and repair disk errors.
3. Execute bootrec /fixmbr and bootrec /fixboot commands to repair the Master Boot Record (MBR).

   

Method 5: Rebuild BCD to Fix Error Code 0x0000003B

By rebuilding the Boot Configuration Data (BCD), you can restore the boot settings and solve the 0x0000003B error. To help you through the process, here is a step-by-step guide to rebuilding the BCD.

1. Boot from a Windows installation media or access Advanced Startup Options.
2. Select Command Prompt from the options.
3. Type bootrec /rebuildbcd and press Enter to rebuild the Boot Configuration Data (BCD) to correct boot-related issues.

   

Method 6: Run Startup Repair to Fix Code 0x0000003B

Startup Repair detects and fixes system problems causing the 0x0000003B error. This method is convenient and ensures efficient resolution of system-related issues, restoring system functionality. Here's the step-by-step guide to running Startup Repair.

1. Boot from a Windows installation media or access Advanced Startup Options.
2. Choose Troubleshoot > Advanced Options > Startup Repair.
3. Allow Startup Repair to diagnose and fix issues preventing Windows from starting correctly.

   

Method 7: Perform a System Restore to Fix Code 0x0000003B

You can try to fix the 0x0000003B error by reverting your system to a previous point with the System Restore feature. It can undo recent changes or setups that may have caused the error.

1. Boot from a Windows installation media or access Advanced Startup Options.
2. Choose Troubleshoot > Advanced Options > System Restore.
3. Choose a Restore Point: Select a restore point before the error occurs and follow the prompts to restore your system to a previous state.

   

Method 8: Reset BIOS to Fix System Service Exception Error

This method will correctly configure the BIOS settings and eliminate misconfigurations that may cause the error. Here are the steps:

1. Restart your computer and press the appropriate key (often F2, F10, Delete) during startup.
2. Find the option to load default settings, often labeled Load Setup Defaults or something similar, and confirm the action.

   

Method 9: Disable Secure Boot in BIOS to Fix the BDOS Error

Disabling Secure Boot in BIOS can fix the compatibility issues that may trigger the 0x0000003B error. It makes the system runs smoothly by removing any restrictions that may interfere with the system. Here's the step-by-step guide to disabling Secure Boot.

1. Restart your computer and press the appropriate key during startup.
2. Locate the Secure Boot settings, often found under the Boot or Security tab.
3. Change the Secure Boot option to Disabled, then save and exit BIOS/UEFI.

   

Method 10: Reinstall Windows 10 to Fix Windows Stop Code 0x0000003B

Reinstalling your Windows may fix the persistent issues that cause the 0x0000003B error. It wipes the slate clean for the operating system and removes corrupted files. Here is the step-by-step guide to reinstalling Windows 10.

1. Ensure all important data is backed up before proceeding.
2. Use the Windows Media Creation Tool to create a bootable USB drive with Windows 10 installation files.
3. Insert the USB drive and restart your computer, pressing the appropriate key to boot from the USB.

   

4. Follow the on-screen instructions to reinstall Windows 10, selecting Custom Install to perform a fresh installation.

Following these step-by-step guides for each method, you can effectively diagnose and resolve your Windows system's blue screen stop 0x0000003b error.

Video Tutorial: How to Fix Windows Stop Code 0x0000003B

How to Recover Data from Your Computer After the 0x0000003B Blue Screen Stop?

The 0x0000003B Blue Screen may cause data loss on your computer. If it happens, don’t worry. Recoverit is a powerful and easy-to-use data recovery tool by Wondershare, which can help you recover lost or inaccessible data from your unbootable computer.

The key features it includes:

• Comprehensive File Recovery: Restore 1000+ file types, including all types of files and file system, like NTFS, FAT, APFS, etc.
• Deep Scan: Thoroughly search for lost data on your hard drive.
• High Recovery Rate: Advanced algorithms ensure 98% success rate for data recovery.
• User-Friendly Interface: Intuitive design makes it accessible for users of all technical levels.

How to Use Wondershare Recoverit in Steps?

Follow these instructions to restore your data quickly and effectively.

Step 1: Download and Install Recoverit

Visit the Recoverit website and download the software. If your system is unbootable, install Recoverit on another working computer. Alternatively, you can create bootable media using Recoverit.

Step 2: Create a Bootable Media (if necessary)

Note: If you’ve prepared a bootable media already or the computer works now, please start from Step 4 to recover your lost data.

Launch Recoverit on a working computer. Select the ""System Crashed Computer"" option and click ""Start"". Insert a blank USB drive or CD/DVD into the computer. And follow the on-screen instructions to create a bootable media.

Step 3: Boot Your Computer from the Bootable Media

Insert the USB or CD/DVD into your unbootable computer. Then, restart it and press the appropriate key (usually F2, F10, F12, or Esc) to enter the BIOS/UEFI settings. Change the boot order to boot from the USB drive or CD/DVD. Save the changes and exit BIOS/UEFI.

Step 4: Run Recoverit

Launch Wondershare Recoverit and go to Hard Drives and Locations. Select the drive where you lost the files, and click on it to start the scanning process.

Step 5: Scan Your Hard Drive

Recoverit will perform a deep scan to locate lost or inaccessible files. Please wait patiently.

Step 6: Preview and Recover Data

After the scan is complete, Recoverit will display a list of recoverable files. You can double-click the file to preview the result. If you have no problem with the recovered files, select the files you wish to recover and click "Recover" to download and save the files locally.

Conclusion

Facing the blue screen stop error, 0x0000003b, can be scary. But with the right approach, it can be fixed. This guide has outlined many ways to fix the error, ranging from running diagnostics to reinstalling Windows. Also, if you lose any data, Recoverit is the best recovery tool to help you retrieve them back.