Last updated November 1, 2024
Revisions
| Date | Revision |
|---|---|
| November 1, 2024 | Added the Account Delete section. How to remove cookies. Added this revision table. |
| March 10, 2024 | Initial publication |
Summary
When you register on our site, purchase a product, or fill out a form, we collect information from you.
Use of Personal Data
When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, phone number, or credit card information. You may, however, visit our site anonymously.
The minimum information Nettica Corporation requires is an e-mail address for registration and contact purposes. We may also ask for payment and business information for invoicing purposes.
Any of the information we collect from you may be used in one of the following ways:
- To improve our website
We continually strive to improve our website offerings based on the information and feedback we receive from you. - To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs. - To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. - To send periodic emails
The email address you provide for order processing will only be used to send you information and updates about your order: for example, renewal reminders. We implement a variety of security measures to maintain the safety of your personal information when you place an order. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, financials, etc.) will not be stored on our servers.
Cookies
We do use cookies. A cookie is a piece of data that a website can send to your browser, which may then be stored on your computer as a tag that identifies your computer.
To prevent our use of cookies, go to this website’s footer, click on the Cookies Consent link, and then click “Reject All.”
While cookies are often only used to measure website usage and effectiveness and to allow for ease of navigation or use and as such, are not associated with any personal information, they are also used at times to personalize a known visitor’s experience to a website by being associated with profile information or user preferences.
You can set your browser in most instances to notify you before you receive a cookie, giving you the chance to decide whether or not to accept it. You can also generally set your browser to turn off cookies. Since cookies allow you to take advantage of some of our website’s features, we recommend that you leave them turned on.
Collection of IP Addresses
While not directly collected, our upstream content delivery network (CloudFlare) may evaluate your IP address to determine malicious intent, protect the service, and potentially enforce policy against Embargoed Countries/Regions. This evaluation may also happen with our authentication provider partners: Okta, Apple, Microsoft, or Google. In addition to embargoed countries, additional policies may be enforced against countries/regions with laws that do not meet our standards or requirements, such as India, Argentina, or Türkiye. Examples of embargoed countries include Cuba, North Korea, and Iran.
In these situations, no personal information is available or collected.
Account Deletion
To remove credit card information or cancel a subscription purchased on this website (and not made through other means, such as in-app purchases of the Nettica VPN Agent), login to this website using the same credentials you initially signed up with, click on My Account, Subscriptions, and cancel your subscription. You can also remove any credit card information. To remove past billing information, name, and email address from this website, contact [email protected].
To remove any virtual private networks or devices created while using our service, log in to https://my.nettica.com using the credentials you signed up with. Navigate to the Account tab, select yourself (the “owner”), and click delete. Confirm your choice. This will log you out and remove your account.
Consent
By using our site, you consent to our privacy policy.