Terms and conditions of use

Last updated: December 2025

By accessing and using letterboxd.com and any other site, application, API, or content offered, owned or operated by Letterboxd Limited (“we”, “us”, or “our”), including Letterboxd Video Store (together, the “Service”), you accept and agree to be bound by the following terms and conditions (“Terms”). If you do not agree with these Terms, you may not use the Service. Please also read our Privacy Notice for information on how we collect and use personal information. By using or otherwise accessing the Service, you acknowledge the applicability of the Privacy Notice. All references to “you” or “your”, as applicable, mean the person who accesses, uses, and/or participates in the Service, and each of your heirs, assigns, and successors.

IMPORTANT NOTE FOR USERS IN THE UNITED STATES: PLEASE READ THE TERMS OF THIS AGREEMENT CAREFULLY AS THEY MAY IMPACT YOUR LEGAL RIGHTS IN THE EVENT OF A DISPUTE BETWEEN US. SPECIFICALLY, PLEASE REFER TO THE SECTION TITLED “SETTLING DISPUTES BETWEEN YOU AND LETTERBOXD”, WHICH REQUIRES THAT CERTAIN DISPUTES BE SETTLED THROUGH MANDATORY BINDING ARBITRATION AND PRECLUDE YOU FROM LEADING OR PARTICIPATING IN A CLASS ACTION, AS WELL AS THE SECTIONS TITLED “CLASS ACTION WAIVER” AND “ARBITRATION AGREEMENT”, WHICH CONTAIN A CLASS ACTION WAIVER AND JURY TRIAL WAIVER FOR NON-ARBITRABLE DISPUTES.
License; Use: Your access to the Services and all content contained therein is licensed to you, not sold. You may only use the Service in accordance with these Terms. All rights not expressly granted to you in these Terms are reserved by us, except that this does not affect your statutory rights.
Responsibility: You will be responsible for all activity that occurs as a result of your use of the Service. We disclaim any and all liability (including for negligence) for the content, opinions, statements or other information posted to, or use of, the Service by its users (“Posted Content”), to the extent permissible by local law.
Eligibility and provision of information: In order to use the Service, you must be at least 16 years of age. You may be required to register for an account to use certain features of the Service. When you register to use the Service, you agree to provide true, accurate, current and complete information about yourself as prompted by the Service (“Registration Information”), and to maintain and promptly update your Registration Information in order to ensure that it remains true, accurate, current and complete.
Community policy: You must be courteous and respectful of others’ opinions, and you must not post unwelcome, aggressive, suggestive or otherwise inappropriate remarks directed at another member of the Service. Read our full policy the terms of which are incorporated herein by reference.
Prohibited conduct:
1. You must not use the Service to promote, engage in or incite hate, violence, discrimination or intolerance, including based on race, age, gender, gender identity, ethnicity, religion, disability, sexual orientation or other protected attribute. We reserve the right to remove Posted Content that has the potential to harm communities we consider worthy of protection. We reserve the right to consider off-platform behavior as part of our moderating process.
2. You must not use the Service (or encourage others to use the Service) to create multiple accounts, misrepresent your identity, deceive or mislead other users, disrupt discussions, circumvent account blocks, game the Service’s mechanics, alter consensus, participate in orchestrated attacks against films or filmmakers, post spam or otherwise violate our community policy.
3. You must not log or review a film because it has the same title as a piece of content not listed on the platform, such as that of a returning TV show.
4. You must not recreate or reproduce platform features that are exclusively included with our paid accounts, either through our API or another means.
5. You must not follow an excessively high number of accounts (or like an excessive number of reviews or lists) in order to generate reciprocal follows or likes and thereby manipulate your account’s popularity.
6. You must not remove, alter, bypass, avoid, interfere with, or circumvent any copyright, trademark, or any digital rights management mechanism, security feature, device, or other content protection or access control measure.
7. You must not submit Posted Content or otherwise provide us with data containing any viruses, Trojan horses, or other computer programming routines that may damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data, or personal information.
8. You must not export any content from the Service (except your own Posted Content) unless expressly permitted by us. You must not make the Service available via frames or in-line links. Furthermore, you are strictly prohibited from creating, recreating, distributing, or advertising an index of any significant portion of the Service content without express written authorization from Letterboxd.
9. You must not access or use the Service to build or operate a competing business.
10. You must not reverse engineer, disassemble, decompile, or otherwise attempt to derive the source code of any software or technology incorporated into the Service, except as permitted by applicable laws.
11. Except as explicitly authorized in these Terms, you must not employ any robot, spider, scraper, deep-link, or other automated data gathering or extraction tool, program, or algorithm to access, acquire, copy, or monitor any portion of the Service.
12. You must not attempt to directly or indirectly undertake any prohibitions in these Terms.
No malicious use: You agree to access the Service through the interface we provide. You must not use the Service for any malicious means, interfere with the Service or its security, or abuse, harass, threaten, intimidate or impersonate any other user of the Service or any Letterboxd employee. You must not probe, scan, or test the vulnerability of any system or network or breach or circumvent any security or authentication measures we may use to prevent or restrict access to the Service. You must not request or attempt to solicit personal or identifying information from another member of the Service. You must not collect information about users for the purpose of sending, facilitating, or encouraging unsolicited bulk or other communications. You must not mislead the Service’s support or moderation representatives, such as by making false or malicious reports about other members or their content, or by sending (or encouraging others to send) multiple reports regarding the same content or issue. Such behaviors may result in action being taken on your account.
No illegal use: You must not use the Service for any unlawful purpose, or post any information that is in breach of any confidentiality obligation, copyright, trade mark or other intellectual property or any other law. You must not use the Service to defame any person or interfere with their privacy. We do not allow Posted Content or other activity that sexually exploits or endangers children. When we become aware of apparent child exploitation, we report it, in compliance with applicable laws. If you encounter any such material on our platform, please report it to our moderation team immediately using the relevant Report option. We have the right to investigate and prosecute violations of any prohibited conduct. We may involve and cooperate with law enforcement authorities in prosecuting users who violate these Terms.
Removal of posted content: We may or may not, in our sole discretion, pre-screen Posted Content before they are uploaded into the Service but have no obligation to do so. We reserve the right to remove any Posted Content that we consider (in our absolute discretion) to be offensive, objectionable, unlawful, explicit, graphic or otherwise in breach of these Terms, including content that expressly (or implicitly, through coded language, symbol, keywords or tags) praises, supports, promotes or represents white-nationalist or neighboring ideologies. We reserve the right, but do not have the obligation, to remove any Posted Content that violates these Terms, such as Posted Content that disseminates misinformation and its related manipulations, including viral sloganeering. You understand that when using the Service, you may be exposed to Posted Content from a variety of sources, including Posted Content that you may consider offensive or objectionable. We are not responsible for the accuracy, usefulness, safety, or intellectual property rights of or relating to such Posted Content, and such Posted Content is not the responsibility of Letterboxd, except as required by local law. Any Posted Content is solely the responsibility of the person or entity submitting such Posted Content, and we expressly disclaim any and all liability in connection with such Posted Content, to the extent permissible by local law.
Subscription fees:
1. Fees and Billing. Certain services offered on the Service may require a paid subscription to access. You are responsible for paying any applicable fees listed for the plan you choose. You will provide complete and accurate billing information, including a valid payment method (such as credit or debit card). By enrolling in a subscription, you authorize us to charge your payment method on a recurring basis for the applicable charge and any and all taxes or possible transaction fees, and any other charges incurred in connection with your subscription.
2. Renewal. Your subscription will automatically renew for an additional month or year, as applicable and depending on the plan you choose, and your payment method will be automatically charged the applicable charge on each monthly or annual renewal date until you cancel.
3. Cancellation. You can cancel your paid subscription at any time in your account settings (for web subscriptions) or in your Apple Account settings (for iOS subscriptions) or in your Google Play Store settings (for Android subscriptions). If you cancel your subscription within 30 days of enrolling, you can request a refund of the subscription fee by contacting us. Refund requests are granted in our sole discretion and are only available for subscriptions purchased through our website or the Google Play Store (iOS subscribers must contact Apple, Inc. if they wish to seek a refund). After 30 days, payments are non-refundable, except where required by law. These Terms do not override any mandatory local laws regarding your cancellation rights.
4. Changes. The price or term for your subscription may change from time to time. If the price and term for your subscription changes, we will communicate any price or term changes to you in advance and, if applicable, how to accept those changes. Price or term changes will apply to the next subscription term following the date of the price or term change. If you do not agree with the price or term change, you have the right to reject the change by cancelling your subscription prior to the price or term change going into effect. Please make sure you read any such notification of price or term changes carefully.
Intellectual property: You agree that we (or our licensors) own all of the intellectual property rights in the Service, including without limitation the software, images, text, graphics, illustrations, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, and music available in the Service. We do not give you any right or license to use any of our intellectual property rights (including our copyright or the right to use any of our trademarks, brands or logos), except as expressly set out in these Terms. You agree that you shall not copy, reproduce, modify, transfer, or otherwise exploit any portion of the Service, nor shall you utilize the Service for any unauthorized public performance or commercial exhibition. Your acceptance of this access grant does not constitute a sale, assignment, or transfer of any intellectual property rights in the Service. You acknowledge that the Service has been developed, compiled, prepared, revised, selected, and arranged by Service and others through the application of methods and standards of judgment developed and applied through the expenditure of substantial time, effort, and money and constitute valuable intellectual property of Service and such others. You are solely responsible for your Posted Content, and you affirm that you have all rights necessary to provide us with Posted Content and for us to use, disclose, or otherwise process your Posted Content in accordance with our Privacy Notice. You grant us a non-exclusive, royalty-free, irrevocable, worldwide, perpetual, fully transferable and sub-licensable license to use, reproduce, distribute and display (including for commercial purposes) and otherwise fully and freely exploit (including on the Service and in other media) any Posted Content or material that you post on the Service, and including any name(s) and/or avatar under which you post such content, to the extent permissible by local law. This license also includes all rights and permissions that are necessary to:
1. publish (in whole or in part) Posted Content on social media in connection with promoting a film, the Service or an element of our community (provided that we will not use your Posted Content in any way that is misleading); and
2. otherwise operate the Service, for example to index Posted Content, sort and generate metadata from it, serve it to other users (in a manner consistent with your privacy and other account settings) and use it for analysis, research, moderation, content targeting and service improvement purposes.
3. Subject to these licenses, you remain the owner of all intellectual property rights in relation to your Posted Content. Any Posted Content should be original (not plagiarized from another person’s writing) and must not infringe anyone else’s intellectual property rights, or their other legal rights. Where you are referencing someone else’s intellectual property, you must (i) be careful to do so in full compliance with the law; and (ii) make this clear by naming the quoted material’s author and through the use of identifiers such as quotation marks, links to source material, or other means.
Letterboxd Video Store: In some countries, we may make certain movies and/or audiovisual content available to “rent” on a transactional basis for a set viewing period. This service is called Letterboxd Video Store and the content contained therein, the “Rental Content”. Rental Content is curated at our discretion, based on Letterboxd data, rights availability and other factors. We have no liability for our curation decisions (including any decisions to make available or not make available certain content). The availability of Letterboxd Video Store, and the Rental Content also varies from country to country. For users in the UK/EU Rental Content must be of satisfactory quality, reasonably fit for its intended purpose and as described at the time of purchase. When you use Letterboxd Video Store, the following additional terms and conditions apply:
1. To access Rental Content you must be a Letterboxd member and located in a territory where the particular Rental Content is authorized to be available. We may further limit your access to content based on your age and other factors (for example we may set a maximum number of concurrent streams). You may only access the Rental Content for the applicable viewing period (which shall be specified at the time of renting), for your personal use, in accordance with these Terms, including any terms specific to particular Rental Content. We may use geo-filtering/geo-blocking technologies to verify your compliance and access to Rental Content that may be restricted outside of the territory where the rental was made. You are prohibited from using any technology to mask your location or hinder our ability to determine your location. We may use technologies to verify your geographic location.
2. You are responsible for making all arrangements necessary for you to access Letterboxd Video Store including ensuring you have a suitable internet connection and device, as well as all relevant software (fees may apply). Use of Letterboxd Video Store may be affected by the performance of these factors and our requirements are subject to change. Our system requirements are detailed here. We may impose device limitations or usage limitations from time to time at our discretion—please see our Video Store support page for details.
3. The cost to rent Rental Content varies per title and will be indicated to you before you confirm payment. Prices are subject to change from time to time without notice (except as may be required by applicable law). Once you have submitted your order for the rental of any Rental Content and payment has been processed, you may cancel your order within 14 days from the date of rental by contacting Customer Support. However, you will lose your right to cancel once you start streaming the Rental Content.
4. Payment processing for Rental Content is handled by a third-party payment gateway provider (“Payment Provider”). When renting Rental Content you will need to enter your credit card details into the payment system before you are able to view the Rental Content. All payments via this system are processed using SSL (Secure Socket Layer) protocol, where sensitive information is encrypted to protect your privacy.
5. If you suspect there has been a fraudulent credit card transaction you must contact the Payment Provider directly to resolve your complaint. Letterboxd will co-operate with the Payment Provider to provide reasonable assistance in resolving any complaint. If you have any complaints or other issues regarding the payment process you need to raise these with the Payment Provider directly.
6. Rental Content will be available to start playing on compatible devices upon successful payment. Access will expire at the end of the relevant viewing period. You may pause and rewind the Rental Content. Stopping, pausing, or restarting Rental Content does not extend the available time for viewing.
7. You acknowledge that the volume of data consumed by accessing the Rental Content is typically high. The payments you make to rent Rental Content do not include any charges for data usage. You are solely responsible for any such charges that your ISP may apply.
8. We use Adaptive Bitrate Streaming (ABR) technology to provide the best possible video quality based on your internet connection. Video quality may automatically adjust during playback to ensure smooth viewing. We cannot always guarantee uninterrupted high-definition playback, as it depends on factors such as network bandwidth, device capabilities, internet speed and also DRM (Digital Rights Management) restrictions.
9. Rental Content and all intellectual property rights in that content belong to Letterboxd and its licensors. The copyright holders have licensed the Rental Content for private use only and not for public or commercial exhibition. That means that you must not:
  1. access or view any Rental Content except as expressly permitted under these Terms;
  2. access and watch Rental Content for any reason other than your personal, non-commercial viewing. This means that you may not show any Rental Content to any public audience or view it in a public location.
  3. violate, circumvent, reverse-engineer, decompile, disassemble, or otherwise tamper with any of the security or content protection technology related to the Rental Content or interfere with, remove or alter any copyright notice or digital rights management information;
  4. use any technology or technique to obscure or disguise your location;
  5. download, upload, copy, reproduce, communicate to the public, transmit, publish, broadcast, modify, manipulate, rent, lease, loan, sell, distribute, or create any derivative works of any Rental Content, or exploit Rental Content in any unauthorized way whatsoever; or
  6. attempt to, or assist or permit any other person to, do any of the above.
  UNAUTHORIZED COPYING, EDITING, EXHIBITION, BROADCAST OR DISTRIBUTION OF A COPYRIGHTED PROGRAM CAN RESULT IN SEVERE CRIMINAL AND CIVIL PENALTIES UNDER US OR ANY OTHER APPLICABLE LAWS.
10. WE OFFER RENTAL CONTENT THAT MAY NOT BE APPROPRIATE FOR ALL AGES OR VIEWERS. CONTENT TYPES, GENRES, CATEGORIES AND DESCRIPTIONS ARE PROVIDED AS SUGGESTIONS TO HELP WITH NAVIGATION. YOU MIGHT DISAGREE WITH HOW PARTICULAR CONTENT IS RATED, SOME CONTENT MAY NOT BE RATED AND/OR MAY CONTAIN STRONG OR PROFANE LANGUAGE, VIOLENCE, ALCOHOL, TOBACCO, DRUG OR SUBSTANCE ABUSE, NUDITY, SEXUAL CONTENT, MATURE THEMES AND/OR MATURE CONTENT INTENDED ONLY FOR ADULTS OR THOSE UNDER SUPERVISION OF ADULTS. Content tends to elicit varying reactions among different people. As is true for many websites and content platforms, you may come across Content that you find objectionable or that you believe may be inappropriate for certain members of your family. By accessing the Content, you acknowledge and accept these risks. We aim to include rating information when available for all Rental Content. You must review all classification and rating information we provide and (i) not access Rental Content in violation of any supplied minimum age rating; and (ii) adequately supervise all viewers of Rental Content. This includes making sure that any other viewers watching on your account only view age-appropriate material. Subject to applicable censorship laws in your jurisdiction, Letterboxd shall have no liability to you for material that you may consider to be offensive, indecent, or objectionable.
11. It may be unlawful for you to knowingly access some Rental Content if you don’t meet the minimum age requirement. In renting Rental Content we rely on you confirming that you are old enough. If we have reasonable grounds to believe you are not old enough then we may limit your access or suspend or cancel your Letterboxd membership.
12. We may modify, suspend, or discontinue Letterboxd Video Store or any Rental Content at any time and where required by applicable law, we will provide notice of this. We will not be liable for any unavailability of Letterboxd Video Store or of any Rental Content except as provided in the following sentence. If you have paid for Rental Content but we have failed to make it available to you, then our liability for any such unavailability will be limited to refunding the rental price for that Rental Content. You acknowledge that not all of the content reviewed on Letterboxd is available for rent nor will it necessarily become available in the future.
Account security: You must do everything within your control to keep your account confidential and secure. This includes choosing your password carefully and not sharing your password with anyone else, as well as notifying us promptly if you suspect any unauthorized activity on your account. Where permissible by local law, we will not be liable, and you may be liable for losses, damages, liability, expenses, and attorney’s fees incurred by us or a third party arising from someone else using your account due to your conduct regardless of whether you have notified us of such unauthorized use. Unless we have breached our legal obligations to you, you agree that we are not responsible for any losses arising out of the unauthorized use of your account (and any liability we do have is subject to clause 15 below).
Indemnity: Where permissible by local law, you release and indemnify, defend, and hold harmless Letterboxd and its parents, subsidiaries, affiliates, and agents, as well as the officers, directors, employees, shareholders, and representatives of any of the foregoing entities (the “Indemnified Parties”), against all forms of liability, actions, proceedings, demands, costs, charges and expenses which the Indemnified Parties may howsoever incur or be subject to or suffer as a result of the use by you of the Service. Letterboxd reserves the right, at its own expense, to assume exclusive defense and control of any matter otherwise subject to indemnification by you and, in such case, you agree to cooperate with Letterboxd in the defense of such matter. In the event that you have a dispute with one or more other users, you release Letterboxd, its officers, employees, agents, and successors from claims, demands, and damages of every kind or nature, known or unknown, suspected or unsuspected, disclosed or undisclosed, arising out of or in any way related to such disputes and/or the Services. If you are a California resident, you waive California Civil Code Section 1542, which provides:

A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.

If you are not a California resident, you waive your rights under any statute or common law principle similar to Section 1542 that governs your rights in the jurisdiction of your residence.

Clause 14 does not apply to users located in the UK or EU.
Liability: TO THE EXTENT PERMISSIBLE UNDER APPLICABLE LAW, IN NO EVENT SHALL LETTERBOXD OR ITS AFFILIATES BE LIABLE (JOINTLY OR SEVERALLY) TO YOU FOR PERSONAL INJURY OR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER, INCLUDING LOST PROFITS AND PROPERTY DAMAGE, EVEN IF WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, THAT RESULT FROM THE USE OR INABILITY TO USE THE CONTENT OR THE SERVICE, HOWEVER CAUSED. NOR SHALL LETTERBOXD BE HELD LIABLE FOR DELAY OR FAILURE IN PERFORMANCE RESULTING FROM CAUSES BEYOND ITS REASONABLE CONTROL. THE SERVICE WOULD NOT BE PROVIDED WITHOUT SUCH LIMITATIONS.

TO THE EXTENT PERMITTED UNDER APPLICABLE LAW THE SOLE AND AGGREGATE MAXIMUM LIABILITY OF LETTERBOXD AND ITS AFFILIATES FOR ANY REASON AND YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY CAUSE OR CLAIM WHATSOEVER, SHALL BE LIMITED TO THE AMOUNT PAID BY YOU FOR THE SERVICE IN THE TWELVE MONTHS PRIOR TO THE ACTION GIVING RISE TO THE CLAIM, PROVIDED THAT IF A PROVISION IN THE TERMS ENTITLES YOU TO A REFUND, NOTHING IN THESE TERMS SHALL BE CONSTRUED TO VOID YOUR ENTITLEMENT TO THE FULL AMOUNT OF THAT REFUND. TO THE EXTENT PERMITTED BY APPLICABLE LAW, IF YOU HAVE NOT PAID LETTERBOXD ANYTHING FOR THE SERVICE DURING THAT TWELVE-MONTH PERIOD, YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY DISPUTE WITH US IS TO STOP USING THE SERVICE. THE LIABILITY LIMITATIONS IN THIS SECTION APPLY UNDER ANY LEGAL THEORY (TORT, CONTRACT, BREACH OF WARRANTY, STRICT LIABILITY, OR OTHERWISE) EVEN IF LETTERBOXD HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN TYPES OF DAMAGES. ACCORDINGLY, SOME OF THE ABOVE DISCLAIMERS AND LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, THE EXCLUSIONS APPLY, AND LIABILITY IS LIMITED, ONLY TO THE EXTENT PERMITTED BY LAW.

TO THE EXTENT PERMITTED BY APPLICABLE LAW, ANY CLAIM RELATING IN ANY WAY TO THE SERVICE OR THESE TERMS MUST BE COMMENCED WITHIN ONE (1) YEAR OF THE EVENTS FIRST GIVING RISE TO THE CLAIM. IF NOT COMMENCED WITHIN THIS ONE (1) YEAR PERIOD, YOU AND WE ARE EACH PERMANENTLY BARRED FROM PURSUING THAT CLAIM.

(Really sorry for the prolonged shouting. Our US attorneys say it’s standard practice in the USA, while our British lawyers say it’s frowned upon in the UK. We hope that you, dear reader, are not offended either way.)
Amendments: We reserve the right to amend these Terms at any time, including by changing the amount of any Fees payable for any of our services, and may also add new features that will be subject to these Terms. If these changes are material we will communicate the changes to users, and except for Section 25 providing for binding arbitration and waiver of class action rights, by continuing to use the Service, you will be taken to have agreed to the changes. Where required by local law, we will provide you with reasonable notice in advance of such changes.
Modifications to the Service: We may modify, suspend, or discontinue the Service at any time with or without notice.

For users located in the UK and EU:

Modifications: If we make changes that materially impact the usability and/or functionality of the Service to your detriment, we will notify you in advance. You may then contact Customer Support to end the contract before the change takes effect and receive a refund for any Service you have paid for in advance but have not received. We may notify you through the Letterboxd Service or via email.

Suspensions: We may suspend the Service. We do this to: deal with technical problems or make minor technical changes, update the Service to reflect changes in law and regulatory requirements or make changes to the Services.

We will contact you in advance, unless the problem is urgent or an emergency. If we suspend the Service for longer than 14 days in any 30-day period and you pay a subscription for the suspended Service during that period, we will adjust the price, so you do not pay for it while it’s suspended. If we suspend the Service or tell you we are going to suspend the Service, for more than 30 consecutive days you can contact Customer Support to end the contract, and we will refund any subscription fees you have paid in advance for Services you will not receive.

If we discontinue the Service, we will let you know at least 30 days in advance and refund any subscription fees you have paid in advance for Services which will no longer be provided.
Reporting a problem with the Service: If you think there is something wrong with your Service, you must contact Customer Support. We will honor our legal duties relating to the quality of our services, which vary depending on your country of residence and the nature of the Services you receive.
Use of our logo: LETTERBOXD and the Letterboxd logo are trademarks of Letterboxd. Subject to these Terms, we grant you a revocable, non-exclusive, limited license to use the Letterboxd logo when linking to the Service. Please download our logo file from the Letterboxd Brand page. We can revoke this license at any time by written notice to you in our discretion. Each link on the Letterboxd Brand page contains a version of our logo in one of several common formats. You must comply with any instructions that we may give you from time to time about your use of our logo. You must not alter our logo in any way; use our logo in a way that suggests any type of association or partnership with us; use our logo in a way that is harmful, deceptive, obscene or otherwise objectionable to the average person; or use our logo to, or in connection with, content that disparages us or damages our reputation.
Third-party applications: We may provide a platform for or link to third parties’ applications, websites and services to make products and services available to you (“Third-Party Applications”) and your use of any Third-Party Applications will be subject to their terms of use. We do not control, endorse, or guarantee the content, products, services, or privacy practices of any Third-Party Applications. Where permissible by local law, you agree that we will not be liable for the behavior, features or content of any Third-Party Applications. We encourage you to review the terms of use and privacy notices of any Third-Party Applications you visit.
Termination or suspension of accounts: To the extent permissible by local law, Letterboxd reserves the right to suspend, limit, or terminate your account and your access to the Service for any reason or no reason whatsoever, with or without notice, including if we determine, in our sole discretion, that you have breached any material term of these Terms or as required for urgent security, technical, or legal reason. Where practicable, we will provide you with notice and the reasons for our decision, unless immediate action is required to comply with law or protect the integrity of the Service. You will also have the opportunity to appeal or contact Customer Support for clarification.
Technical support and malfunctions: We will try to promptly address (during normal business hours) all technical issues that arise on the Service. However, we will not be liable for any loss suffered as a result of any partial or total breakdown of the Service or any technical malfunctions.
Feedback: By sending us any feedback, comments, questions, or suggestions concerning the Service or Letterboxd (collectively, “Feedback”) you affirm (a) that you have the right to disclose the Feedback, (b) that the Feedback does not violate the rights of any other person or entity, and (c) that your Feedback does not contain the confidential or proprietary information of any third party or parties. By sending us any Feedback, you further (i) agree that we are under no obligation of confidentiality, express or implied, with respect to the Feedback, (ii) acknowledge that we may have something similar to the Feedback already under consideration or in development, (iii) grant us an irrevocable, non-exclusive, royalty-free, perpetual, worldwide license to use, modify, prepare derivative works, publish, distribute, and sublicense the Feedback, and (iv) irrevocably waive, and cause to be waived, against Letterboxd and its users any claims and assertions of any moral rights contained in such Feedback. This Feedback section shall survive any termination of your account, these Terms, the Service, or your access or use of the Service.
Notice and Procedure for Making Claims of Copyright Infringement

Letterboxd respects the intellectual property rights of others and expects its users to do the same. If you believe that any content appearing in the Service has been copied in a way that constitutes copyright infringement, please forward the following information to the Copyright Agent named below.

Please be aware that for any claims in the US to be effective, your copyright infringement notification must comply with the Digital Millennium Copyright Act (“DMCA”). You are encouraged to review 17 USC § 512(c)(3) of the DMCA or consult with an attorney prior to sending a notice hereunder.

To file a copyright infringement notice, you will need to send a written communication that includes the following to the address listed below:
- Your name, address, telephone number, and email address;
- A description of the copyrighted work that you claim has been infringed;
- The exact URL or a description of where the alleged infringing material is located;
- A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
- An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; and
- A statement by you, under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.
ATTN: Copyright Compliance
ADDRESS: Letterboxd Limited, PO Box 99280, Auckland 1149, New Zealand
EMAIL:

Please note that the DMCA provides that you may be liable for damages (including costs and attorney fees) if you knowingly misrepresent that material or activity is infringing. Please also note that the information provided in your copyright infringement notice may be provided to the person responsible for the allegedly infringing material.
Settling Disputes Between You and Letterboxd
1. As detailed in this section, where permissible by local law, all disputes arising out of, relating to, or in connection with these Terms or your use of the Service (“Disputes”) must be resolved first through an informal dispute resolution process. In the event that process fails, all Disputes (except those identified in Section 25.6 will be resolved through binding arbitration.
  
  Section 26 does not apply to users located in the UK or EU. Instead, any disputes between you and Letterboxd will instead be resolved in accordance with Section 31.3.
2. Informal dispute resolution
  Unless otherwise noted in this Section 25, you and Letterboxd agree that if any Dispute arises between us, both parties will first try to resolve it informally before initiating any formal dispute resolution proceeding.
  
  To initiate informal dispute resolution, the initiating party must first send a written description of the Dispute to the other party (“Notice of Dispute”). For any Dispute against Letterboxd that you initiate, you agree to send to Letterboxd at (a) a written description of the Dispute and (b) the email address(es) associated with your relationship with Letterboxd. The Notice of Dispute must be on an individual basis and provide at least: your name; a description of the nature of the Dispute with sufficient detail for Letterboxd to assess its merits; and the specific relief sought. For any Dispute that Letterboxd initiates, we will send our Notice of Dispute to the email address associated with your account if we can reasonably identify such an address.
  
  You and Letterboxd agree, following receipt of the Notice of Dispute, to negotiate in good faith about the Dispute through an informal telephonic conference. That conference shall be individualized such that a separate conference must be held each time either party intends to commence individual arbitration; multiple individuals initiating claims cannot participate in the same informal conference. If either party is represented by counsel, that party’s counsel may participate in the conference, but the party also must appear at and participate in the conference, unless one party states in writing that the other party need not participate.
  
  If the Dispute is not fully resolved within sixty (60) days after the non-initiating party receives the Notice of Dispute, you and Letterboxd agree to resolve any remaining aspects of the Dispute through the procedures set forth below.
  
  Good faith participation in the above-described informal dispute resolution process is a prerequisite to either party initiating arbitration. The parties agree that any applicable statute of limitations period or other deadlines will be tolled while the parties engage in informal dispute resolution. The parties further agree that whether a complaining party has satisfied these Initial Dispute Resolution procedures is an issue that can be decided by a court as a prerequisite to arbitration.
  
  Nothing in this paragraph is intended to prohibit the parties from engaging directly in communications to resolve the initiating party’s claims before, during, or after the sending of a Notice of Dispute.
3. Arbitration agreement
  If Informal Dispute Resolution efforts fail, then either party may initiate binding arbitration using the procedures set forth below as the sole means to resolve claims. To initiate an arbitration, you or Letterboxd must file a demand for arbitration with National Arbitration and Mediation (“NAM”). After filing a copy of the demand with NAM, you must also email a copy to . If Letterboxd is initiating arbitration, it will serve a copy of the demand to the email address associated with your Letterboxd account. You and Letterboxd agree that all Disputes shall be resolved exclusively through binding arbitration in accordance with this Section 25 (the “Arbitration Agreement”). This includes claims that arose, were identified, or involve facts occurring before the existence of this Arbitration Agreement as well as claims that may arise after the termination of this Arbitration Agreement. This Arbitration Agreement is governed by the Federal Arbitration Act (“FAA”) and evidences a transaction involving interstate commerce. You and Letterboxd expressly agree that the FAA shall exclusively govern the interpretation and enforcement of this Arbitration Agreement.
  
  Except as set forth in Section 25.6, the arbitrator, and not any court shall have exclusive authority to resolve all disputes arising out of or relating to the interpretation, applicability, enforceability or formation of the Terms and Conditions of Use and the Arbitration Agreement, including, but not limited to any claim that all or any part of these Terms and Conditions of Use or the Arbitration Agreement are void or voidable, whether a claim is subject to arbitration, and any dispute regarding the payment of administrative or arbitrator fees (including the timing of such payments and remedies for nonpayment). The arbitrator may grant whatever relief would be available in a court under law or in equity. The arbitrator has the right to impose sanctions in accordance with the arbitration provider rules and procedures for any frivolous claims or submissions the arbitrator determines have not been filed in good faith, as well as for a party's bad faith failure to comply with this Section.
  
  The parties understand that, absent this mandatory provision, they would have the right to sue in court and have a jury trial. YOU HEREBY ACKNOWLEDGE AND AGREE THAT YOU AND LETTERBOXD BY AGREEING TO THIS ARBITRATION PROCEDURE ARE EACH IN EFFECT WAIVING THE RIGHT TO A TRIAL BY JURY TO THE MAXIMUM EXTENT PERMITTED BY LAW.
4. Arbitration location
  Subject to Section 25.7, if applicable, if you are a resident of the United States, and initiate arbitration, such arbitration will take place in the County where you reside, or if no NAM arbitrator is available in that County, then at the closest NAM arbitration location available in the state. Where Letterboxd initiates arbitration, and for residents in Canada (and anywhere else outside the United States), arbitration shall be initiated in State of Delaware, United States of America, unless you and Letterboxd otherwise agree or unless the designated arbitrator determines that such venue would be unreasonably burdensome to any party, in which case the arbitrator shall have the discretion to select another venue despite either party’s initial selection. For any arbitration conducted in Delaware, You and Letterboxd agree to submit to the personal jurisdiction of any federal or state court in Delaware in order to compel arbitration, to stay proceedings pending arbitration, or to confirm, modify, vacate or enter judgment on the award entered by the arbitrator; and in connection with any such proceeding, further agree to accept service of process by US mail and hereby waive any and all jurisdictional and venue defenses otherwise available.
5. Class action waiver
  You and Letterboxd acknowledge and agree that, to the maximum extent allowed by law, and except as otherwise set out in this section 25.5 and section 25.7 below relating to batching, any arbitration shall be conducted in an individual capacity only and not as a class or other representative action, and the arbitrator may award relief only in favor of the individual party seeking relief; notwithstanding this acknowledgement and agreement, you agree that any arbitration involving you may proceed on a consolidated basis if either party provides its consent to consolidate in writing.
  
  With the exception of this Section 25.5 and Section 25.7’s Batch Arbitration provision, if any part of this Arbitration Agreement is deemed to be invalid, unenforceable or illegal, then the balance of this Arbitration Agreement shall remain in effect and shall be construed in accordance with its terms as if the invalid, unenforceable, or illegal, provision(s) were not contained herein. If, however, this Section 25.5 or Section 25.7’s Batch Arbitration provision is found to be invalid, unenforceable, or illegal, then the entirety of this Arbitration Agreement shall be null and void, and neither you nor Letterboxd shall be entitled to arbitrate their Dispute. Nothing in this Section prevents you or Letterboxd from agreeing to participate in a class-wide settlement of claims.
6. Exceptions to arbitration
  Notwithstanding the foregoing, either party may bring an action in state or federal court to protect its intellectual property rights (“intellectual property rights” means patents, copyrights, moral rights, trademarks, and trade secrets, but not privacy or publicity rights). Either party may also elect to have disputes or claims resolved in a small claims court that are within the scope of that court’s jurisdiction regardless of what forum the filing party initially chose. Either party may also seek a declaratory judgment or similar relief in court regarding whether a party’s claims are time-barred or may be brought in small claims court. If a party has already submitted an arbitration demand, the other party can inform the arbitral forum that it chooses to have the Dispute heard in small claims court and the arbitral forum will close the arbitration and the Dispute will be heard in the appropriate small claims court.
  
  Either party may elect to have disputes regarding whether a complaining party has satisfied the Initial Dispute Resolution procedures resolved by a court. Seeking such relief does not waive a party’s right to arbitration, and any filed arbitrations related to any action filed pursuant to this paragraph shall automatically be stayed pending the outcome of such action.
7. Arbitration rules
  The arbitration will be administered by NAM and conducted before a sole arbitrator in accordance with NAM rules, including, as applicable, NAM Comprehensive Dispute Resolution Rules and Procedures, Fees For Disputes When One of the Parties is a Consumer, and the Mass Filing Dispute Resolution Rules and Procedures in effect at the time any demand for arbitration is filed with NAM, excluding any rules or procedures governing or permitting class or representative actions. The applicable NAM rules and procedures are available at www.namadr.com. The arbitrator shall apply Delaware law consistent with the FAA and applicable statutes of limitations and shall honor claims of privilege recognized at law.
  
  If the amount in controversy is US$10,000 or less and you do not seek injunctive or declaratory relief, then the arbitration will be conducted solely on the basis of documents you and Letterboxd submit to the arbitrator, unless the parties agree otherwise. If the amount in controversy is more than US$10,000 or seeks declaratory or injunctive relief, either party may request to hold a hearing, which shall be via videoconference or telephone conference unless the parties agree otherwise.
  
  Subject to the applicable NAM rules and procedures, the parties agree that the arbitrator can allow the filing of dispositive motions. Unless otherwise prohibited by law, all arbitration proceedings will be confidential and all records relating thereto will be permanently sealed, except as necessary to obtain court confirmation of the arbitration award.
  
  In the event 100 or more similar arbitration demands (those asserting the same or substantially similar facts or claims, and seeking the same or substantially similar relief) presented by or with the assistance or coordination of the same law firm(s) or organization(s) are submitted to NAM against Letterboxd (“Mass Filing”), the parties agree (i) to administer the Mass Filing in batches of 100 demands per batch (with any final batch consisting of the remaining demands) (ii) to designate one arbitrator for each batch; and (iii) provide for the resolution of each batch on a consolidated basis with one set of filing and administrative fees due per batch, one procedural calendar, one hearing (if any) in a place to be determined by the arbitrator, and one final award, which will provide for any and all relief to which the arbitrator determines each individual party is entitled, (iii) that the first batch (determined based on case number) will proceed alone, followed by the mediation process described in the following paragraph, and (iv) that should that mediation process not be successful but the parties continue with the arbitration process, all remaining batches shall proceed simultaneously. You agree to cooperate in good faith with Letterboxd and the arbitration provider to implement such a “batch approach” or other similar approach to provide for an efficient resolution of claims, including the payment of combined reduced fees, set by NAM in its discretion, for each batch of claims. The parties further agree to cooperate with each other and the arbitration provider or arbitrator to establish any other processes or procedures that the arbitration provider or arbitrator believe will provide for an efficient resolution of claims. Any disagreement between the parties as to whether this provision applies or as to the process or procedure for batching shall be resolved by a procedural arbitrator appointed by NAM. If your demand for arbitration is included in the Mass Filing, your claims will remain tolled until your demand for arbitration is decided, withdrawn, or is settled.
  
  The results of the first batch of demands will be given to a NAM mediator selected from an initially proposed group of 5 mediators, with Letterboxd and the remaining claimants’ counsel being able to strike one mediator each and then rank the remaining mediators and the highest collectively ranked mediator being selected. The selected mediator will try to facilitate a resolution of the remaining demands in the Mass Filing. After the results are provided to the mediator, Letterboxd, the mediator and the remaining claimants will have 90 days (the “Mediation Period”) to agree on a resolution or methodology for resolving the outstanding demands. If they are unable to do so, either Letterboxd or any remaining claimant may opt out of the arbitration process and have the demand(s) proceed in court. Notice of the opt-out will be provided in writing within 60 days of the close of the Mediation Period. If neither Letterboxd nor the remaining claimants opt out and they cannot agree to a methodology for resolving the remaining demands through further arbitration, the arbitrations will continue with the batching process with all remaining batches being administered simultaneously. Opt out of arbitration under this section shall not be construed as opt out of Section 25.5, “Class Action Waiver”.
  
  The parties agree that this Batch Arbitration provision is integral to the Arbitration Agreement insofar as it applies to a Mass Filing. If this Batch Arbitration provision is found to be invalid, unenforceable or illegal, then the entirety of this Arbitration Agreement shall be null and void, and neither you nor Letterboxd shall be entitled to arbitrate any claim that is a part of the Mass Filing.
8. Arbitration award
  If you can demonstrate that the costs of arbitration will be prohibitive as compared to the costs of litigation, Letterboxd will pay any filing and hearing fees in excess of US$250 that the arbitrator deems necessary to prevent the arbitration from being cost-prohibitive regardless of the outcome of the arbitration, unless the arbitrator determines that your claim(s) were frivolous or asserted in bad faith, in which case arbitration fees (including attorneys’ fees) may be imposed upon you consistent with the Arbitrator’s Rules and the standard for sanctions set forth in Federal Rule of Civil Procedure 11. You are responsible for your own attorneys’ fees unless the arbitration rules and/or applicable law provide otherwise.
  
  The parties agree that NAM can reduce the amount or modify the timing of any administrative or arbitration fees due under NAM’s Rules provided that such modification does not increase the costs to you, and you further agree that you waive any objection to such fee modification. The parties also agree that a good-faith challenge by either party to the fees imposed by NAM does not constitute a default, waiver, or breach of this Arbitration Agreement while such challenge remains pending before NAM, the arbitrator, and/or a court of competent jurisdiction, and that any and all due dates for those fees shall be tolled during the pendency of such challenge.
9. 30-day right to opt out
  You can opt-out of the Arbitration Agreement and Class Action Waiver by notifying Letterboxd in writing no later than thirty (30) days of your acceptance of any update to these Terms and Conditions of Use or your first use of the Service, whichever is later. Your notice must include your name and address, and the email address you used to set up your Letterboxd account (if you have one), and an unequivocal statement that you want to opt-out of this arbitration agreement. You must send your opt-out notice to one of the following physical or email addresses: Letterboxd Limited, ATTN: Arbitration Opt-out, ADDRESS: PO Box 99280, Auckland 1149, New Zealand, EMAIL: . If you do not opt out, you shall be bound to arbitrate disputes in accordance with the terms of the Arbitration Agreement and Class Action Waiver. If you opt out of the Arbitration Agreement or Class Action Waiver, you or we may exercise your or our right to a trial by jury or judge, as permitted by applicable law, but any prior existing agreement to arbitrate Disputes under a prior version of this Arbitration Agreement will not apply to claims not yet filed. Letterboxd will continue to honor any valid opt outs if you opted out of arbitration in a prior version of the Arbitration Agreement pursuant to the requirements set forth in that version. If you opt-out of the Arbitration Agreement or Class Action Waiver, Letterboxd also will not be bound by them.
Changes to this section
We will provide thirty (30) days’ notice of any material changes to the Dispute Resolution Section by posting a notice on the Services, informing you via email, or otherwise complying with any applicable notice or consent requirements. Material amendments will become effective on the 30th day following notice to you and will apply to all claims not yet filed unless you follow any opt-out procedure provided in the amended terms.
Disclaimer: Your use of the Service is at your own risk. Letterboxd does not guarantee, represent or warrant the uninterrupted or error-free use of the Service and shall not be liable for any loss arising from such events including but not limited to loss, corruption, attack, viruses, interference, hacking, or other security intrusion or any other factors beyond Letterboxd's and/or its licensors’ and/or its service providers’ reasonable control, including but not limited to the nature of your device or internet connection. WHERE PERMISSIBLE BY LOCAL LAW, LETTERBOXD EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. To the extent permitted by law, the Service and all content on the Service is provided by Letterboxd without warranties or guarantees of any kind, other than the statutory protection afforded to you by applicable legislation.
Term and termination: The agreement between you and Letterboxd reflected by these Terms is effective when you access the Service and remains in effect until either you or we terminate the agreement in accordance with these Terms. You may terminate your account in the Settings section of our website or mobile apps. If we terminate your rights to use the Service, you may no longer access the Service. Sections 2–3, 9–11, 14–17, 20–23, 25–27, and 29–30 of these Terms, and any other provisions that are necessary to effectuate those sections, shall survive termination.
Export controls: You represent, warrant, and covenant that you will not sign-up for or otherwise access or use the Service if you are the subject of US sanctions and that you will comply with all applicable US export and re-export restrictions, and applicable non-US export and re-export restrictions consistent with US law, that may apply to goods, software, technology and services. You certify that you are not a person with whom Letterboxd is prohibited from transacting business under applicable law.
Miscellaneous: These Terms are the entire agreement between you and Letterboxd.
1. If any part of these Terms is held invalid or unenforceable the remaining parts of these Terms shall remain in full force and effect.
2. Our failure to enforce any right or provisions under these Terms, or if we delay in taking steps against you in respect of your breaking this contract, will not mean that you do not have to do those things and it will not constitute a waiver of such provision or any other provision or prevent us taking steps against you at a later date.
3. We will not be responsible for failure to fulfil any obligation due to causes beyond our control.
4. We may freely assign our rights and obligations under these Terms without restriction. For users located in the UK or EU, we will always tell you in writing if this happens and we will ensure that the assignment will not affect your rights under the contract. If you are unhappy with the assignment, you may contact us to end the contract within 14 days of us telling you about it and we will refund you any payments you have made in advance for paid platform not provided.
5. You may only assign these Terms with our express written consent. There are no third-party beneficiaries to these Terms.
6. By using the Service, you consent to receive all required legal notices and communications electronically (e.g., via email to your registered account address, or by posting on the Service). You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Governing law and jurisdiction:
1. Users in the US: These Terms shall be governed by and construed in accordance with the substantive laws of the State of Delaware, USA, without regard to its conflict of law principles. Except for disputes subject to mandatory arbitration, the exclusive jurisdiction and venue for any legal action shall be the state and federal courts located in the state of Delaware.
2. Users outside of the US (excluding UK and EU): All users of the Service outside of the United States (excluding users in the UK and/or the EU) agree that the laws of New Zealand shall govern and apply to these Terms and each user’s use of the Service, and all users submit to the exclusive jurisdiction of the New Zealand courts for any matter or dispute arising in relation to these Terms.
3. Users in the UK/EU: These Terms shall be governed by English law, and you may bring claims against us in the courts of the country where you reside under its applicable laws. We may also bring claims against you in the courts of the country where you reside. Nothing in this clause affects your statutory rights under applicable consumer protection laws.
Contact us: For questions about these Terms, please contact us.