Pre-Purchase Questions

What file formats and size will I be able to download?

We offer 3 pricing packages that include different formats and sizes. You can learn more about our pricing and features on the payment page.

What form of payment do you accept?

We accept Visa, MasterCard, Discover and Paypal. Unfortunately, we
don’t accept American Express.

How does your money back guarantee work?

Our money back guarantee applies to technical issues only. If there are any issues with your files in terms of quality
we’ll fix them or provide a full refund. Given the nature of the product, our refund policy does not cover any other reasons.

What can I edit with your logo maker?

You can edit the text, colors, effects and more. You can not
however replace the logo graphic.

Is my information safe with you?

Yes. We use high level encryption through the leader in the
industry and process your payment via the Paypal payment gateway.

Why do I have to create an account?

Your free account will allow you to access and manage your
saved and purchased logos.

What can I use my logo files for?

You are free to use your logo on your website, blog, social
media profiles, email signature, business cards, etc.

Can I save my logo before I purchase it?

No. The save function only becomes available after the purchase. With the higher tier packages you will be able to edit, save and download your logo at no additional cost.

We offer 4 pricing packages starting at $19.99. You can learn more about the included features on the payment page.

What currency is your price quoted in?

Prices are quoted in USD.

Can I edit my logo after purchase?

Yes. Both the standard and pro package will allow unlimited edits with our
logo maker.

Yes. Contact your local copyright and trademark protection
agencies to initiate the process.

No.

Why don't you have a phone number?

We avoid expensive overhead, such as call centers, to be able to provide you with an affordable solution. Our support is all email based and
we are happy to help any time. Please contact us using the form here:
www.graphicsprings.com/contact

Are your logo images original?

Yes. All of the images in our database are original.

Can I upgrade my logo at a later date?

Yes. You can upgrade your logo from your account for the difference in price at any time.

Ready to launch your brand?

It takes less than 5 minutes, try it right now.

Post-Purchase Questions

I purchased a logo, where can I download my files?

You can download your logo from your Account. Login, click My Account and scroll down to your purchased logo thumbnail and then click Download It. Here are detailed instructions how to
unzip your logo files.

Where's my payment receipt?

You can download your receipt on the account page below your logo thumbnail.

You can download your logo from your Account. Login and scroll down to your purchased logo thumbnail and then click Edit. The save function becomes available after the purchase.

How long will I be able to access my logo files from your site?

Your logo files will be stored for a period of 12 months from the purchase date.

Logo Editing Questions

How do I edit my company name or slogan?

Click on the Identity tab and type in the respective fields. After entering the text hit ENTER on your keyboard to apply the changes.

How do I change the font?

Click on the text and then select the font from the top
navigation.

How do I change font kerning?

Click on the text and then select the font kerning the top
navigation.

How do I change font size?

Click on the text and drag any of the four corners to
increase/decrease size.

How do I change the font color?

Click on the text and then select the color selector in the
top navigation.

How do I add effects to the font?

Click on the text and then select the font you wish to apply
from the top navigation.

How do I undo/redo an action?

Click the text or graphic and then select the undo/redo
option from the top navigation.

How do I delete text?

Click the text and then click the Trash bin in the left
corner.

How do I make text bold or italic?

Click the text and then select the bold or italic option from the top navigation.

I want to overlap letters?

Enter the first letter via the company name field in the left navigation and then add the second letter with the add tagline function. You can then align the letters as you wish on the canvas.

You can't import outside images into our logo maker editor.

You can download your logo from your Account. Login and scroll down to your purchased logo thumbnail and then click Edit. The save function becomes available after the purchase.

How do I change my logo image?

Click on the graphic and then select the Images tab in the
left navigation. Select the category that best suits your business or use the
search function to look up a specific image.

How do I change the size of my logo image?

Click on the image and drag any of the four corners to increase/decrease
the size.

How do I change the color of my logo image?

Click on the image and then select the color selector in the
top navigation.

How do I change the color of a specific element of the graphic?

Double click on the element and then select the color
selector from the top navigation.

How do I edit a specific section of the logo image?

Double click on the element and then select from the top
navigation.

How do I add effects to the logo image?

Double click on the section of the image you want to edit and then select from the top navigation.

How do I delete my logo image?

Click the logo image and then click the Trash bin in the
left corner.

How do I add a shape?

Click on the Shapes tab from the left navigation.

Click on the Save tab in the left navigation. You will be
prompted to register or login in order to save your logo.

Other

Do you provide custom logo design service?

Yes. Our logo maker offers lots of options. Whether you are looking for a
photography logo, real estate logo, construction logo, or any other branding you can find a suitable design. However, if you can’t what you are looking for our talented team of designers is on stand-by to handle your custom project. To get started click here: www.graphicsprings.com/custom-logo

Do you provide custom business card service?

Yes. Our talented team of designers is on stand-by to handle your custom project.

I can't access my account. What do I do?

You can reset your password by clicking Log In in the top right corner on the home page. Then in the pop up click the ‘I forgot my password or username’ link.

Do you offer printing?

No. Your logo files are delivered in print ready files so you can take them to your local printer.

What devices and browsers are supported?

GraphicSprings is compatible with all modern browsers for
Desktop Terminals & Mobile Devices:

1. Windows
Internet Explorer 9+

2. Firefox
20+

3. Safari
5.1+

4. Chrome
25+

5. Opera
12+

6. iOS 6+

7. Android
4+

Can I Write for Your Website?

Absolutely! We’re excited to welcome guest writers who can offer fresh insights and valuable content to our readers. If you have a passion for writing and expertise to share, we’d love to hear from you. Whether you’re an established writer or new to the craft, we encourage you to submit your ideas and join our vibrant community of contributors. Reach out to us with your pitch, and let’s create something amazing together!