The result is emoji suggestions in addition to (or instead of) really boring text replies. In our testing, we've also found that emoji do a better job of plumbing the emotional depths of one's soul, so we're optimistic that today's update will encourage more open and honest email conversations.
Looking ahead, Smart Reply will actually get better the more you use it, so you'll be able to strike just the right balance between written responses, and π π± π π.
PS: Smart Reply is only suggesting emoji. We are investigating. Pardon our dust.
PPS: We are happy to report that our deep neural network had quickly learned that when given a choice, you, our users, always pick emoji. Smart Reply adapted so quickly that we thought it was a bug. Thankfully, Smart Reply will continue to show the three most perfect replies, which happen to always be emoji.
10% of all your replies on mobile already use Smart Reply, so weβre excited to bring this same convenience to the web. It's particularly helpful when you're jamming through lots of emails on your laptop.
Keep the feedback coming using the "Help & Feedback" link in the app.