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updated faq to clarify how to add or delete users #3278

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merged 7 commits into from
Apr 28, 2023

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mirnawong1
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@mirnawong1 mirnawong1 commented Apr 26, 2023

per discussion with @Lana-hl, updated the 'delete users' faq to provide more clarification for users on how to add or remove cloud users. this is because support are seeing users constantly confused and unaware that they need to make changes to their dev user seat AND dev billable seat. i've also added the faq as a src in the about access and user license docs.
this is ux limitation and we hope the faq modification helps users and support more.

What are you changing in this pull request and why?

Checklist

  • Review the Content style guide and About versioning so my content adheres to these guidelines.
  • Add a checklist item for anything that needs to happen before this PR is merged, such as "needs technical review" or "change base branch."

Adding new pages (delete if not applicable):

  • Add page to website/sidebars.js
  • Provide a unique filename for the new page

Removing or renaming existing pages (delete if not applicable):

  • Remove page from website/sidebars.js
  • Add an entry _redirects
  • Ran link testing to update the links that point to the deleted page

@mirnawong1 mirnawong1 requested a review from a team as a code owner April 26, 2023 18:12
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@github-actions github-actions bot added content Improvements or additions to content Docs team Authored by the Docs team @dbt Labs size: medium This change will take up to a week to address labels Apr 26, 2023
_redirects Outdated
@@ -1,3 +1,4 @@
/faqs/Accounts/delete-users /faqs/Accounts/add-delete-users 301
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@mirnawong1 Instead of this being an FAQ, and now that we have a section for it, how about we put it in "Manage access" maybe under "User access and licenses? I think it might be more discoverable there!

https://docs.getdbt.com/docs/cloud/manage-access/about-user-access

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Great shout @runleonarun ! I was thinking of that originally but then I saw Matt's faq on how to delete users, so then thought I'd repurpose the same faq to add and delete users.

I'll do that tomorrow because I agree it should be more discoverable!

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hey @runleonarun - made some more changes. let me know what you think and thanks for that great feedback!

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Looks awesome! Thank you for making those changes

@runleonarun runleonarun enabled auto-merge (squash) April 28, 2023 19:18
@runleonarun runleonarun merged commit d5c3768 into current Apr 28, 2023
@runleonarun runleonarun deleted the mwong-billing-clarification branch April 28, 2023 19:23
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