Privacy Policy
Last Updated: November 1, 2023

This Privacy Policy and Notice (we refer to it as our “Privacy Policy”) applies to Focus on Energy® (“Focus on Energy” or “we” or “us”) and describes how we collect, use, share, retain and protect information about you when you (1) visit us at https:// https://focusonenergy.com/ or one of the pages thereon (the “Website”); (2) purchase a product; (3) subscribe to our newsletter; (4) respond to a survey; (5) communicate with us by requesting customer support, emailing us, or filling out a form; and (6) and (4) otherwise interact with us online or offline. We adopt this Privacy Policy to fulfill our service commitment to you and to comply with legal obligations as we process personal information, described below.

This Privacy Policy does not apply to information collected or used by any third party, affiliate, or affiliate of a third party, including those that may link to or can be accessible via the Website. Focus on Energy is not responsible for the content or the privacy policies or practices of any third-parties, third-party websites, or third-party applications.

Before accessing, using, or interacting with the Website, you should review this Privacy Policy. We may change our Privacy Policy from time to time and encourage you to review it whenever you interact with us.

User Consent:
For purposes of this Privacy Policy, unless noted otherwise, when we use the term “personal information,” we mean information that identifies, relates to, describes, references, is reasonably capable of being associated with or could reasonably be linked, directly or indirectly, with a particular person or household (“personal information”).

What information do we collect?
For purposes of this Privacy Policy, unless noted otherwise, when we use the term “personal information,” we mean information that identifies, relates to, describes, references, is reasonably capable of being associated with or could reasonably be linked, directly or indirectly, with a particular person or household (“personal information”).

We collect and store information that you give us directly. For example, when you purchase a product, subscribe to our newsletter, respond to a survey, request customer support, email us, or fill out a form. In these instances, you may be asked to enter your name, email address, mailing address or phone number.

How Does Focus on Energy Use Information About me?

We may use and process information about you, including personal information, for one or more of the legitimate business purposes described in this Privacy Policy. For example, Focus on Energy (and/or our Service Providers) may use information about you:

• To personalize your experience: Your information helps us to better respond to your individual needs.
• To improve our website: We continually strive to improve our website offerings based on the information and feedback we receive from you
• To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs.
• To administer a promotion, survey or other site feature.
• To send periodic emails: The email address you provide may be used to send you information and updates pertaining to your interests, in addition to receiving occasional Focus on Energy news, updates, related product or service information, etc.

How do we protect your information?
We realize you trust us to protect your personal information. We take that trust seriously and maintain physical, electronic and procedural safeguards that are consistent with industry standards to protect the privacy, accuracy, and reliability of personal information and to protect it from loss, misuse, unauthorized access, disclosure, acquisition, exfiltration, alteration and destruction.

We also take commercially reasonable steps to ensure that our third-party service providers reasonably protect and secure your information. If Focus on Energy becomes aware that a third-party service provider is using or disclosing information improperly, we will take necessary and immediate steps to end or correct such improper use or disclosure.

Do we use cookies?
Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow it) that enables the site or its service providers systems to recognize your browser and capture and remember certain information. We use cookies to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Do we disclose any information to outside parties?
We do not sell your personally identifiable information to outside parties. We may share your personal information with third parties, with whom we have entered into contracts with, and who require personal information to assist us in administering the Focus on Energy program, so long as those parties agree to keep this information confidential and prohibit the retention, use, or disclosure of personal information for any purposes other than the services specified. Specifically, we employ other companies and individuals to perform functions on our behalf, sending mail, analyzing data, providing marketing assessments, providing analytics information, processing product purchases, and providing data hosting. These third parties have access to information needed to perform their functions, but not for other purposes. This includes the following categories of personal information: identifiers, internet or other network activity, and inferences drawn from personal information.

We may also release your information to comply with the law, enforce our site policies, to prevent fraud or other illegal activity, or protect ours or others’ rights, property, or safety.

Child's Online Privacy Protection Act

We do not intend to collect, nor do we have actual knowledge that we do collect any information from anyone under 13 years of age. Our website is directed exclusively to individuals who are at least 13 years old or older.

If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

Contact Us

If there are any questions regarding this Privacy Policy, you may contact us using the information below.

Focus on Energy
1 S. Pinckney, Suite 340
Madison, WI 53703
[email protected]

800.762.7077