Privacy Policy & Cookies
This Privacy & Cookies Policy dated 30/08/2016 replaces our previous policies. Please take the time to review before you continue to use our products and services.
This Privacy & Cookie Policy applies to any information you provide to us, including through this website, our mobile apps, communications by email and through social media, by telephone and in person. It also covers any information we receive from third parties.
By using our products and services, including browsing our websites, registering or logging in, you agree we may use your information as outlined in this Policy.
If you do not wish to have your information used in line with this Policy, you must not use our products and services and not otherwise provide us with your information.
About us
DMG Media is an international multichannel media company which is home to some of Ireland and the UK’s most popular brands, including the Irish Daily Mail, The Irish Mail on Sunday, MailOnline, Metro, The Daily Mail and the Mail on Sunday. These brands are trading styles of Associated Newspapers Ltd. Associated Newspapers Ltd and Associated Newspapers (Ireland) Ltd are part of the Daily Mail and General Trust plc group (“DMGT”). Members of the DMGT group may, use and share, within that group, the information you provide and other information held about you for the purposes set out below. For more information about the DMGT group please see the DMGT website.
Information we may hold about you
In line with industry best practice guidelines, we have a central database where we compile and hold all the information we have about our customers. In the industry this is often known as a “single customer view”.
How we may use your information
By using our websites, apps and other products and services, you agree that we may collect, hold, use or otherwise process your information (including personal information) for the purpose of providing you with those products and services and developing our business which shall include (without limitation):
How we may use your information in specific products or services
Registration
If you’ve registered on our websites or apps, you’ll receive personalised recommendations, newsletters and marketing. These are tailored to you based upon your registration details and other information you provide us, your browsing history interactions with our emails and information we receive from our trusted partners and specialist data companies to help us understand what you might be interested in. This information may be collected using cookies and similar technologies. Please see our Cookie Policy below for more details.
Message boards, blogs and other public forums
Our websites may provide message boards, blogs and other user generated content facilities. Anything that you share will become public information. You should always be careful when deciding to disclose your personal information. Please see our Terms and our House Rules for more information.
“Email a friend” and “share this article”
Before you use “email a friend” or “share this article” buttons please make sure that anyone you wish to email or share with are happy for this to occur and expect to receive the email or article. You may only share the details of another person with us where you have their express permission.
Location based services
Where we provide services that utilise your device’s location, such as local weather or news, your location will be determined either from a lookup of your IP address in a “GeoIP” database which lists information provided by your ISP (usually your closest town or borough) or your precise location directly from the device (such as through GPS or Wifi on mobile devices) where you have granted permission for us to access this location information. If you have given us permission to use your location, we may use it for marketing and advertising purposes.
Push and in-app notifications on apps
Where you install one of our apps on your mobile device, this may use push notifications or in-app notifications. These notifications are used for a variety of reasons, for example push notifications may be used to trigger an automatic download of new content (such as a new edition) or to send you an update on new “editorial”, or breaking news message. Please see the app download or install page for each app for more information on how it uses notifications. Within the app, you may be able to select to receive only certain types of notifications.
Tailored advertising
We use advertising to fund our websites and apps. Some advertising is “contextual” meaning it is shown due to the particular webpage you are presently viewing. Other advertising, known as “online behavioural advertising” is shown to you based upon your likely interests, which are inferred from your device’s browsing history. This information is collected through the use of cookies and similar technologies. You may opt-out of online behavioural advertising at any time, please see our Cookie Policy for details.
Sometimes we allow advertisers to show advertisements directly on our website and apps, which are tailored to you based upon information they have obtained, such as your browsing history on their own website.
Other times we will arrange for our customers to be shown advertisements on our own or other websites or apps. These advertisements are tailored to you with information we have obtained from your browsing on our websites and apps and from information about your likely interests that we obtain from our partners and specialist data companies, where they have your permission to share this information with us in line with their privacy policies.
Where we arrange for our customers to be shown advertisements, we use technological and contractual mechanisms to protect your cookie data and to ensure that your browsing data used for advertising is not used by advertisers or other website owners for other purposes, such as linking online behavioural advertising data with your contact details, unless you have provided the advertiser or other website with your express permission to do this.
If you have registered on our websites or apps, we may analyse the information we hold on you in aggregate with our other customers to improve our advertising systems.
When you are shown an advertisement, our advertising systems do not know who you are or your contact details (such as your name, email address or postal address).
Where you have granted permission to access your device’s location to us, our advertising partners or specialist data companies, this location information may be used to tailor the advertising you receive, including showing you certain advertisements when you are in the vicinity of a particular location.
How we may share your information
We may share information about you with suppliers that we engage to help us provide the services and/or functionality, e.g. online payment processing and suppliers of any of the goods or services that you buy. We will use reasonable endeavours to ensure these third parties process your data securely.
As discussed above, we may share your personal information with other companies within the DMGT group of companies.
We may also share personal information about you to third parties, where you have given us permission or where the third party can confirm that they have your permission for us to do this.
We may also provide third parties with certain aggregate statistical data about our customers’ use of our websites and apps, which may include demographic data such as age range and/or geographic location of groups of our customers. This aggregate data does not include contact details (such as the customer’s name or postal address).
We may transfer, sell or assign any of the information described in this Policy to third parties as a result of a sale, merger, consolidation, change of control, transfer of assets or re-organisation of our business.
We may also share your information as required by law and as contemplated by the Data Protection Act 1988 and other data protection laws.
Safeguards and security for your information
We have measures in place to protect the security of your personal information from unauthorised access or use, such as by using encryption technology.
We comply with the Data Protection Act 1988 and related data protection laws. For more information on the Data Protection Act 1988 and your related rights please see the Data Commissioner’s Office website www.dataprotection.ie .
Your choices
Please note that our website, apps and other products and services may not work correctly (or at all) if you change your preferences. For your cookie choices, please the Cookie Policy below.
Email & SMS marketing
You can opt out of a particular marketing campaign or newsletter subscription by clicking on the ‘unsubscribe’ link in each email.
You can opt-out of marketing text messages by replying ‘STOP’.
In accordance with industry best practice guidelines, we may retain your information for a reasonable amount of time to make sure that we do not contact you in the future.
Use of your location
You can choose whether to provide us with your precise location from your device through your browser’s “Help” menu, or through the “Location” or “Location Services” in the settings on your mobile device.
Use of push notifications
You will be prompted to choose whether to receive push notifications the first time you run each app, and you can update your preferences at any time through the settings on your device.
Cookies Policy
You should be aware that when you use our websites and apps we may collect information using cookies or similar technologies.
When you visit our pages on social media or other websites, the social media site or other website may also use cookies in line with their own cookies policies.
What are cookies and how do they work?
Cookies are small files that are downloaded to your computer or mobile device when you visit a website. Your browser sends these cookies back to the website every time you visit the site again, so it can recognise you. This allows websites to tailor what you see on the screen.
Do you use other technologies which are similar to cookies?
Our websites, apps and emails often contain small invisible images known as ‘web beacons’ or ‘tracking pixels’. These are used in a way similar to cookies, to understand when a particular part of a webpage, email or app is viewed.
Our apps often use device identifiers in the same way as cookies are used on web browsers. A device identifier is a unique number on your device which allow us to remember your device.
We use these similar technologies on websites, emails and apps, for the same purposes and in much the same way as we use cookies on websites. We will use “cookies” and “websites” below as shorthand for “cookies and similar technologies” on “websites, emails and in apps”.
What do we use cookies for?
Cookies are an important part of the internet. They make using websites much smoother and affect lots of the useful features of websites. There are many different uses for cookies, but they fall into four main groups:
(i) Cookies that are needed to provide the service you have asked for
Some cookies are essential so you can move around the website and use its features. Without these cookies, services you’ve asked for can’t be provided. These cookies don’t gather information about you that could be used for marketing or remembering your browsing history. For example:
(ii) Cookies used to improve your browsing experience
These cookies allow the website to remember choices you make, such as your language or region and they provide improved features. For example:
Cookies are also used to enable social media components on our websites, such as embedded content from social media sites such as Facebook or Twitter, share buttons and videos. The cookies are set by the relevant social media provider. For more information about these cookies, including how to set your preferences for these cookies, please refer to the relevant social media provider’s website for more information.
(iii) Cookies used to understand how people use our products and services (Analytics)
We like to keep track of what pages, links and sections of our apps are popular and which ones don’t get used so much to help us keep our sites relevant and up to date. It’s also very useful to be able to identify trends of how people navigate (find their way through) our sites and if they get ‘error messages’ from web pages.
We use cookies, which are often called ‘analytics cookies’, to gather this information. These cookies don’t store your contact details (such as your name or postal address). We may, however, combine information collected by analytics cookies with other information that you provide to us. For instance, if you have registered for an account with us, we may combine your contact details and other information you provide us with the browsing history from your device collected by analytics cookies (including data collected from before you registered and when you are signed-out). We use this information to provide you with personalised content recommendations and marketing communications. We may also use this combined information to improve our products and services. For instance, we may analyse this information in aggregate to improve our advertising systems.
(iv) Cookies used to show advertising that is relevant to you
Some advertising, known as “online behavioural advertising” or “OBA” is tailored to you and uses information collected by first party and third party cookies. Please see our Privacy Policy above for further information about how we use online behavioural advertising.
We also use cookies in order to know how many advertisements we serve, how many times these are clicked or hovered over with a mouse cursor, how many advertisements we show to a given user and how many customer actions these generate.
We also use cookies on our own and advertisers’ sites to understand which customers reach a sale or other action page on an advertiser’s site. This allows us to monitor how many sales or actions we achieve for an advertising client, and therefore, how effective our advertising is.
In order to protect our advertisers’ brands, we often use a technology that scans the page to ascertain that it is safe from profane, sensitive & potentially brand-negative topics, before serving an ad there. This process is called “ad verification”.
We and our advertisers may use information from within our webpages to determine whether you have an ad-blocker enabled. This information may be stored or associated with your device (including through the use of cookies) to re-insert advertisements on our websites and to understand how our customers use ad-blockers. The advertisements that are re-inserted may include those from ad-blockers’ “white lists” or that promote our own products and services.
Some of our web pages will contain promotional links to other companies’ sites. If you follow one of these links and then register with or buy something from that other site, a cookie is sometimes used to tell that other site that you came from one of our sites. That other site may then pay us a small amount for the successful referral.
Your cookie choices
Please note that our website, apps and other products and services may not work correctly (or at all) if you change your preferences.
You can opt-out of receiving cookies by changing your web browser settings. For more information on how to achieve this, please see our Privacy Policy and Cookies FAQ’s.
You can usually prevent the operation of web-beacons by changing your web-browser cookie settings and your ad choices, or for those in emails, by switching off images in your email client or viewing emails using only the “text” display (rather than “HTML” display”). See the “Help” section of your email client for instructions. You can opt-out of analytics cookies on this website on our “Controlling online behavioural advertising and other third party cookies” page. Where you use our apps, similar technologies to cookies are used for analytics. Is it not presently possible to opt-out of these similar technologies. If you are not happy to be included in our analysis, please do not use our apps.
Your ad choices
You can opt-out of online behavioural advertising cookies on this website on our “Controlling online behavioural advertising and other third party cookies” page.
When using a mobile device, you can opt-out of receiving online behavioural advertising by selecting ‘Limit Ad Tracking’ in the Settings of your Apple iPhone or iPad, or the “Opt out of interest-based ads” in the Settings on your Android device. You may also be able to reset your unique identifier used for online behavioural advertising (referred to as an “Advertising ID”) in the Settings on your Apple or Android device.
Please note that you will continue to receive advertising, however, it may not be tailored to your likely interests using information collected from cookies and similar technologies on your device.
Contacting us and accessing your personal information
If you have any queries or comments about this Privacy & Cookies Policy please contact us at:
If you wish to review or receive a copy of the personal information we hold about you, please write to us at:
Legal Department
DMG MEDIA IRELAND
Embassy House
Herbert Park Lane
Ballsbridge
Dublin 4
D04 H6Y0
Republic of Ireland
We may charge a small administration fee (not exceeding the maximum permitted by law) in relation to fulfilling a request for access to personal information.
Changes to this Privacy & Cookies Policy
We reserve the right to make changes to our Privacy & Cookies Policy. Where changes are made, we will post the revised Policy here with an updated effective date. Your continued use of our websites, apps, or other products or services will signify your acceptance of these changes.