You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

New Stickers Disappear Immediately (iOS 18 Messages App)

I've recently upgraded to an iPhone 16 Pro with iOS 18. I have lost the ability to create any new Stickers within the Messages app. When I create a new Sticker, it appears in my list of stickers for ~1 second and then disappears. I've tried restarting my device, logging out/in of iCloud, and turning iMessages off/on. These have not resolved the issue.


Prior to upgrading to the iPhone 16 Pro, Stickers were working as expected on my iPhone 15 Pro. I can create new Stickers on other devices running iOS 18 (e.g., iPad Air). However, nothing I've tried has gotten these working on iPhone 16 Pro.


Any guidance would be much appreciated!

iPhone 16 Pro, iOS 18

Posted on Sep 23, 2024 12:19 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 28, 2024 11:56 AM

Same here iPhone 16 pro max, stickers disappear immediately after making them

186 replies

Nov 9, 2024 6:50 AM in response to ram2246

I’m really sorry 😞 for everybody posting here with this issue. I cannot understand why this is happening or how it has. Decided to investigate this issue.


We have 4 Apple devices in household out of them. Apple iPhone 15 works even with update. iPhone SE and generation 5 iPad ok.


My brand new 2024 iPad which I only got recently isn’t working and has big black spots as well as gets stuck and sticker overlays other smileys before vanishing!!


As well as being bereft and morose with no stickers. I have developed “sticker guilt” that these don’t work for everyone on here as well. 😟🥺

Nov 14, 2024 9:04 AM in response to ram2246

I finally erased my iPhone 16PM, while keeping my eSIM, and restoring from the iCloud backup that I did right beforehand. It fixed the sticker issue just like others have said too. I agree Apple should have already fixed this problem and a tech from an Apple Store confirmed it was an issue they were aware of as well. For me, I was just sick of having the outstanding problem so I decided to use the solution that worked best under my circumstances- I understand it may not be the solution that works best for others.

Nov 20, 2024 6:40 PM in response to mikefrommidland

From what I have read on multiple forums the only thing that fixes it (usually) is the nuclear option: backing up the phone, erasing all contents and restoring to factory settings, then restoring from the back up.


I have been wrestling with this for the last month and a half debating whether to go nuclear. It probably is t worth the trouble (including logging back into scores of apps) for me over stickers. But the broken feature bugs me to a point t of obsession.


[Edited by Moderator]

New Stickers Disappear Immediately (iOS 18 Messages App)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.