All information collected by the Company is with the Users' consent. The Company is however free to use, collect, and disclose information of the Users which is in the public domain. We would however save such information as required by the law, and as directed by the regulators along with such intermediaries regulated by them, for the purpose of offering You our Services, and for such further regulatory, audit, and business purposes
When Users use / register on the Dhan Platform, the Users may provide the Company with certain information voluntarily specific to the nature of the Service being availed on the Dhan Platform and/or certain information may be collected by the Company. This information may include sensitive personal information as defined under the IT rules ("Personal Information") and require the user to upload Files which may also contain personal information.
The information so collected may be shared with SEBI / NSE / MCX / BSE / Depository/Clearing Corporations/ Processing Banks / Asset Management Companies of Mutual Funds / Registrar and transfer Agents / Collecting Banks / KYC Registration Agencies (KRAs), CERSAI, NBFCs, Credit Bureaus, etc. solely for the purpose of processing your transaction requests or serving You better.
Our app collects Contact List information solely for referral purposes, displaying friend's lists and app users from the contact list, and does not share this information with third parties under any circumstances.
The Users hereby consent to the collection of such information by the Company. In case User chooses to decline to submit Personal Information on the Dhan Platform, We may not be able to provide certain services to You. We will make reasonable efforts to notify You of the same at the appropriate time. In any case, We shall not be liable and or responsible for the denial of certain services to You, due to the lack of necessary Personal Information being provided by You.
Information collected by the Company shall include but not be limited to the following:
- Name
- Contact Details (Permanent Address, Correspondence Address, Email ID, Mobile No etc.) including current location
- Date of Birth, Nationality
- Age, Gender and other Demographics
- PAN, KYC Status, Signature and Photograph
- Transaction related information
- Investment Portfolio and details (managed or not managed under Dhan Platform)
- Financial information (like credit card, banking details), if applicable)
- Credit Score, if applicable
We also collect certain information either when the Users provide it while using the Dhan Platform or Services and / or automatically as You navigate through the Dhan Platform (which may include usage details, IP address, device ID and type, your browser type and language, the operating system used by your device, access times, and information collected through cookies, web beacons and other tracking technologies). Dhan Platform or its authorized agents shall not retain or store that information for longer than is required for the purposes except when the information may lawfully be used or is otherwise required under any other law for the time being in force. The information collected shall be used for the purpose for which it has been collected.
Any personally identifiable information provided by the User will not be considered as sensitive if it is freely available and / or accessible in the public domain.
If the Company has reasons to suspect that the information provided by any User is misleading, inaccurate, obsolete or incomplete, the Company reserves the right to refuse provision of the Services to the User, at its sole discretion.