Mercure Tokyo Hibiya Hotel

Convenient location near tourist spots and transport links, with great local restaurants and a popular coffee shop nearby. Helpful staff, clean and comfortable rooms with quiet atmosphere. Daily newspapers provided. Massage chair in room, and amenities like free water and Shiseido products in the bathroom.

We had a fantastic stay at this place! The location was superb, with easy access to all the popular tourist spots. We loved the nearby local restaurants, which were perfect for our family and didn't break the bank. And if you're a coffee lover, there's a great coffee shop just around the corner that was highly recommended in the Lonely Planet guide. The staff were incredibly helpful and the rooms were clean, comfortable, and quiet. We also appreciated the newspapers delivered to our door each morning.

Families will definitely enjoy their stay at this hotel. The rooms were spacious and well-equipped with amenities such as air conditioning, a mini-bar, and an in-room safe.

The breakfast had a good variety of options, including both Western and Japanese dishes. The location was convenient, close to the Shimbashi train station and the Ginza shopping district. The hotel was easily accessible from the metro station and offered a stress-free shuttle service to the airports. a convenient and enjoyable stay.

We enjoyed the delicious breakfast options, with both Western and Japanese choices. the location was perfect, close to the train station and shopping district. We also appreciated the ability to book last-minute after our flight was cancelled.

The gym and pool/sauna/hot bath charged an additional fee for use, which was disappointing. Additionally, the room had a bad smell from the moment we checked in, despite requesting an air freshener.

The hotel is conveniently located close to a metro station, making it easy to explore the area and get around the city. It's also just a short distance away from the famous Ginza shopping area, perfect for those seeking a retail therapy. The rooms are clean and comfortable, providing a functional space with a built-in desk and a real work chair. Guests can enjoy amenities such as a free bottle of water daily and Shiseido products in the bathroom, along with complimentary toothbrushes and a shaving kit. The breakfast buffet offers plenty of choices, ensuring a satisfying start to the day.

More space in the room would have been appreciated, but this is to be expected in such a bustling city setting.

Great location, close to transportation. Helpful staff. Plenty of nearby restaurants. Easy access to tourist attractions. Clean room.

Nothing, all excellent.

The hotel is conveniently located near two metro stations, making it easy to reach from Haneda airport and to explore the bustling Ginza shopping district. The rooms are small but adequate, with most necessary facilities. The front desk staff is helpful and accommodating, providing assistance with early check-in and baggage forwarding. The hotel offers a diverse breakfast selection, including Asian and British options. The concierge service is highly praised, with Ms. Kawana going above and beyond to assist guests and make their stay special.

Some guests reported issues with the housekeeping service, experiencing delays in receiving requested items and lack of attention to detail.

Great location, helpful staff, clean rooms, good amenities, variety of nearby restaurants.

Can't think of anything.