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Frequently Asked Questions
How do I get updates?
You will get notification automatically in your WordPress backend whenever an update is available. You can update plugin within a click.
What can I expect in updates?
As part of our Responsive plugin development, we are actively working on it. Free updates will be provided to you every time we improve, add new features, or fix bugs in the plugin.
What's your refund policy?
We’re 100% sure you’ll love Responsive. But we also understand it’s not for everyone. If for some reason you don’t want to continue using Responsive, get in touch with us within 30 days of your purchase. We’ll gladly refund your order amount.
What kind of support do you offer?
We offer professional, premium support to our customers through ticketing system.
Will you add more ready sites in the library?
Definitely. We keep adding new website templates every month and keep updating the old ones to match the design trends.
What is included in Responsive Paid Plans?
Responsive Paid Plans include features that enhance the capabilities of the Responsive theme. It provides access to 250+ starter website templates & Responsive Addons for Elementor with 80+ Elementor widgets.
Is it necessary to renew the license every year?
No. Annual license fees help us provide you with regular products updates and professional, one-on-one support. If you do not need either, you can choose not to renew your license.
Will my website continue to work if I don't renew?
Yes. Your website will continue to work even if you do not renew your annual license.