Many online communities are based on a series of myths about how to design interaction. We’re making something different. … Read More
The Power of Human Moderation
We describe four different archetypes for moderating communities … Read More
You’ve Installed Talk. Now What?
Setting up the technology is just the first step. … Read More
Why Facebook’s New Algorithm Is Good For Journalism
It’s time for journalism to get back to listening and engaging – and the rewards have never been greater … Read More
Our First Talk Plugin
Less than two weeks after the release of Talk, we’re delighted to announce our first third-party plugin … Read More
Coding Away The Game
How Slashdot improved behavior using a secret piece of programming … Read More
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Working with User Stories: Keeping commenters and moderators at the center of what we build
We believe that the comments section can be a place where diverse voices come together to share opinions and experiences. From the very beginning, we’ve prioritized better conversations and interactions over “engagement at all costs.” … Read More