An exciting announcement about the future of The Coral Project … Read More
How Spotlight Uses Ask
The Boston Globe reached out to us to help them with engagement around divisive topics. The result was a Finalist in this year’s Pulitzer Prizes … Read More
The General Data Protection Regulation & Us
How we’re making it easy for you to be GDPR compliant with Talk … Read More
Our First Hack Day
Our team spent a day focusing on side projects that help our work. Here’s what we made. … Read More
You’ve Installed Talk. Now What?
Setting up the technology is just the first step. … Read More
Marginalized Voices in Comment Spaces
What we learned from people whose voices were not represented in most comment sections … Read More
A New Advisor
Meet the newest member of our advisory board, Julia B. Chan … Read More
Toxic Avengeance
A new Talk plugin uses Google technology to detect toxic comments before they are published … Read More
It’s all about the Ask
How our tool ‘Ask’ helped a journalist write better questions, and receive incredible reader stories … Read More
De Correspondent: A New Kind of Journalism
“We tell our journalists: talking with readers is not extra work. It is your work.” … Read More
Our First Talk Plugin
Less than two weeks after the release of Talk, we’re delighted to announce our first third-party plugin … Read More
The Empty Box
It’s time to be strategic around your comments … Read More
Preguntas y Respuestas
How Univision used our Ask tool as part of a live TV event … Read More
How To Build A Community Liaison Team
Inside Fusion’s attempts at a different kind of engagement … Read More
Talking Politics: An Interview With Spaceship Media
How a small organization created positive dialog between voters in Alabama and California … Read More
12,000 people have something to say
We’ve just released a study of thousands of commenters, conducted with the Engaging News Project at the University of Texas-Austin … Read More
The Real Name Fallacy
Many say that horrible comments would vanish if people were forced to use their real names. Thirty years of research suggests otherwise. … Read More
Your Best Stories of 2017
If you’re planning a big story in 2017, you should take inspiration from some of 2016’s best journalism. … Read More
Time for Change
If we aren’t listening to people every day, why should they listen to us? … Read More
What Do Frequent Commenters Want?
A detailed look at the habits and needs of 15 people who spend a lot of time in the comments … Read More
It’s time for you to try Ask
Our first product, Ask, is available for you to download and use … Read More
Our First Hackathon
Earlier this month in Washington, DC, we held a collaborative event around data and visualization. Here’s what everyone made … Read More
Three new users
We’ve added some new users to our personas list … Read More
Meet Our Users
We’ve created a fictional group of personas to help us build for real user needs. How can we improve them? … Read More
How To Engage In The Comments: A Journalist’s Guide
There’s huge value in interacting with your community, both for your reporting and your company. Here’s how to do it effectively. … Read More