We believe that the comments section can be a place where diverse voices come together to share opinions and experiences. From the very beginning, we’ve prioritized better conversations and interactions over “engagement at all costs.” … Read More
Five Myths of Community Design
Many online communities are based on a series of myths about how to design interaction. We’re making something different. … Read More
![[IMAGE] A pair of brown-skinned hands are typing on a laptop. The face of the typist isn't visible.](https://coralproject.net/wp-content/uploads/2018/11/JopwellCollection_image47.jpg?w=1240)
When The Story Continues In The Comments
You never know who will leave a comment – sometimes it’s the subject of the article itself. … Read More
The Results of Our Survey of Marginalized Voices
The voices of women of color and gender nonbinary people of color are often missing from the comments. We surveyed more than 350 people to find out why – and what we can do about it. … Read More
![[IMAGE] An image of hands typing on a computer keyboard next to a piece of paper labeled 'how to engage in the comments'](https://coralproject.net/wp-content/uploads/2018/04/engagecomments.jpg?w=1240)
How To Engage In The Comments: A Journalist’s Guide
There’s huge value in interacting with your community, both for your reporting and your company. Here’s how to do it effectively. … Read More
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You’ve Installed Talk. Now What?
Setting up the technology is just the first step. … Read More
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Why Facebook’s New Algorithm Is Good For Journalism
It’s time for journalism to get back to listening and engaging – and the rewards have never been greater … Read More
![[PHOTO] Someone dressed as the Toxic Avenger at Comic Con, wearing a black t shirt and holding a green mop](https://coralproject.net/wp-content/uploads/2017/10/toxic.jpg?w=1024)
Toxic Avengeance
A new Talk plugin uses Google technology to detect toxic comments before they are published … Read More
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How we can agree to disagree
It is possible to turn an argument into a meaningful debate, argues the author of a new book on participatory journalism … Read More
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The Empty Box
It’s time to be strategic around your comments … Read More
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Questions and Answers
Can a quiz solve the problem of angry commenters? … Read More
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12,000 people have something to say
We’ve just released a study of thousands of commenters, conducted with the Engaging News Project at the University of Texas-Austin … Read More
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What Do Frequent Commenters Want?
A detailed look at the habits and needs of 15 people who spend a lot of time in the comments … Read More
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Brexit and the value of the comments
Over the past few days, a number of online comments about Brexit have gone viral. It’s a sign of what we need to do next … Read More
How To Argue Successfully Online
If we can’t agree on basic reality or facts, how can we discuss what’s right and wrong? … Read More
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Finding Your Top Commenters
What the New York Times learned from talking to its top contributors … Read More
Alternative News Editors Offer Alternatives to Commenting
What can Taylor Swift and the Super Bowl teach us about audience? … Read More
Raising Women’s Voices
The absence of women’s voices is a problem for democracy, and for news organizations’ bottom lines.
… Read More
New Community Tools: Polis
The first in a series about innovative approaches to online discussion. … Read More
Internet Comments and The Law
Are sites ever legally responsible for what’s posted by the community? Here’s what can and can’t get you in trouble. … Read More
Who Comments on the Commenters?
Agence France-Presse has written an interesting piece about comments on news sites. Here’s what its commenters said to us. … Read More
On The Same Page?
Why the discussions around comments and community need to focus on access and diversity. … Read More
I’ve done a lot of internet commentary
Comment sections exist because we feel a need to connect around the news. How do we honor that intention while creating a safer space for everyone? … Read More
A problem like the comments
What is the journalistic purpose of engagement and community? … Read More
Killing the comments — what’s next?
Some high-profile websites are closing their comments sections. Are comments broken or do we need some better tools? By Federica Cherubini. … Read More
Designing Digital Communities @ SRCCON
What’s the worst online community you could imagine? The answers from SRCCON attendees might horrify you. … Read More
Don’t let your comments undermine democracy
By Andrew Losowsky, Head of Coral by Vox Media Summary Change your moderation strategy and guidelines Reduce the number of articles with comments Write clear prompts and enforce boundaries Remove rumors and misinformation, explain why Here in the United States, … Read More