About LZeeW

LZeeW

Hello @Koshpeli and welcome to the Community. What country food database do you use? I don't see anything like that in the US database.

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@raj0640 There are two reasons why I do not recommend the Sense (original) The Sense was discontinued when Fitbit released the Sense 2. It is very hard to find a Sense from an authorized retail partner. You must buy from Google or a retail partner to get a warranty. Some Sense models are getting a firmware update to address a battery overheating issue. This is not an optional update for affected users. It will immediately reduce your battery performance.

LZeeW

Hello @Danielbtotten and welcome to the Community. First, sync the older Versa 4 to your Fitbit account. In your case I recommend removing the current Versa 4. Tap on your device/battery icon on your Fitbit app, then your Versa 4 tile. Scroll to the bottom of the page and tap on Remove this Versa 4. Remove that Versa 4 from the Bluetooth list on your phone settings. Go back to the page that lists your 'Connected to Fitbit ' devices on your Fitbit app and tap on the Add more devices. The rest of the setup should be self-explanatory. In most cases, users aren't replacing with the same device. The app will remove the current device in order to add the new device. But your Bluetooth list will show two Versa 4s and you would need to forget the correct one.

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@yooeff99 I moved your post to the Android app forum, a better fit for this issue.

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Hello @sfbrennan and welcome to the Community. You mentioned using both Android and Apple devices. Did you set up one of these devices to receive Notifications? Fitbits make a tight Bluetooth bond to the device that is set to receive notifications. I have my Fitbit app on my iPhone and iPad. I must sync with my phone. I might have some bad news for you, too. IMO, the Charge 2 is the most reliable wrist tracker ever released. But it is a legacy device. It looks like Fitbit/Google removed firmware updates for legacy devices. There are posts in the Charge 2, Alta/Alta HR, and Blaze forums -- models that were all released about the same time. Users who added these devices recently say they get firmware update notices, but can't update their devices.

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@AllaHard I moved your post to the iOS app forum, a better fit for your issue. I'm sorry, but I don't have specific help for you. I don't use a calorie deficit food plan.

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@Holly004 I use an iPhone, too. Can you please add more details and clarify a few things? Are you trying to adjust a calorie in goal for a food plan (Nutrition section in your goals) or calories burned goal (Activity section of your goals)? I have goals in both of those fields, don't have a calorie-deficit food plan, and I can't reproduce your experience. Also, when I adjust either of these goals using the "You" path, I am tapping on a green Set goal option, not Done. My new goals are saved.

LZeeW

Hello @Diamama and welcome to the Community. I apologize if I misread what you wrote. I don't think you are looking in the right place for the Glance watch face. Please try the following path: Tap on the device/battery icon in the upper left of the Fitbit app Tap on the Versa 4 image Tap on the Gallery icon Tap on the Search icon (magnifying glass) in the upper right of the screen Type in Glance Tap on it, then install and follow the rest of the installation If you don't see Glance, do you live in the EEA? Third party watch faces aren't available in the EEA. Disclaimer: I don't use a Dexcom CGM, but reviewed the set up and requirements to help other users.

LZeeW

@Sussex_Lady Your friend can also use a wi-fi tablet, if she has a home network. A user needs a compatible smartphone OR tablet.

LZeeW

Hello @Pinkybloo and welcome to the Community. Being able to manually log meditation minutes is a very common complaint. Please vote for and leave a comment in this request in the Product Feedback forum. That forum is monitored by the developers. With respect to linking with Headspace, any integration like that starts on the Headspace side of things, not the Fitbit side.

LZeeW

@Holly004 You are describing an app issue. Do you use an Android or iPhone? Your post can get moved to the appropriate app forum, where you might get more help.

LZeeW · ‎02-25-2025

@dj5274 You wrote that you use the Fitbit app, but your screenshot isn't from the Fitbit app. Please refer to the app that you are using. That protein percentage doesn't appear on the Fitbit app. If you originally posted on the Aria scales forum, it was moved to help you get an answer. That forum helps users troubleshoot Aria scale issues.

LZeeW · ‎02-25-2025

@mickkmik I found this article on Garmin Support. This is from a general internet search and I don't have any personal experience with it.

LZeeW · ‎02-25-2025

Hello @lottiblackrocks and welcome to the Community. Please tap on the device/battery icon in the upper left of your Fitbit app, then your Charge 5 image. The update option is on that page. Unfortunately, many searches take us to out of date pages.

LZeeW · ‎02-25-2025

@cassioppe Fitbit shut down the web dashboard in July 2024.

LZeeW · ‎02-25-2025

Hello @OllyMillMill and welcome to the Community. The minimum operating system for an iPhone is iOS 15. Help article

LZeeW · ‎02-24-2025

@strickersa I see what you mean. I didn't expand any device to see that the information is there. I still think it is a documentation error. It's not like Fitbit to release a firmware update for a month without some type of announcement. The Sense 2 and Versa 4 are getting this update. There are no user comments in either forum.

LZeeW · ‎02-24-2025

@strickersa Fitbit's Help page says it was updated on January 20, but I believe that date refers to the firmware update for affected Sense and Versa 3 battery issues. I learned about the Charge 6/Sense 2/Versa 4/Inspire 3 update from 9to5google on February 20. Firmware update notices don't seem to appear here as quickly as they used to. Why do you think it has been available for a month?

LZeeW · ‎02-24-2025

@JacquiW63 Please try restarting your Charge 4 this way: Plug your charging cable into a power source Attach your Fitbit to the charging cable It should vibrate Press and hold the button for eight seconds Your Fitbit should vibrate again with its restart I hope you get the smiley face after the restart. If the screen stays blank, then I think your screen failed. This can happen with older monochrome screens.

LZeeW · ‎02-24-2025

Hello @dj5274 and welcome to the Community. That phrase can mean different things in different countries, depending on the food labeling regulations. In the US, a food must have 20% of the Daily Value of protein to be labeled high protein. It can also refer to the protein quality, meaning is it a complete or incomplete protein. Can you give more details?

LZeeW · ‎02-23-2025

@Jules8203 Sorry, but that feature isn't available on the Fitbit app. I don't use it, but are you familiar with Nextdoor? You might be able to find potential friends there.

LZeeW · ‎02-23-2025

@EdKwedar A Fitbit altimeter is much simpler than an airplane altimeter. A Fitbit altimeter only registers a drop in barometric pressure. Gusty winds are one source for error. My work building has very tight fire doors. My Fitbit can count a floor when I open a fire door. This is a known source for error and no cause for concern.

LZeeW · ‎02-23-2025

Hi @garzondev. I moved your post to the SDK development forum. I think it is a better fit for your issue.

LZeeW · ‎02-23-2025

Hi @deDutchman. There is a different, more significant reason for your wife to upgrade her phone. Google doesn't provide security patches for older Android versions. As a long time user, I can say that Fitbit does this for both Android and Apple devices when a phone's operating system loses support.

LZeeW · ‎02-23-2025

@wmswms1 Sorry, I don't have any other suggestions. My setting for this is working properly.

LZeeW · ‎02-22-2025

@d.lovings That feature wasn't taken away. Lightly press and hold on the screen to see the time details.

LZeeW · ‎02-22-2025

Hello @wmswms1 and welcome to the Community. The setting for your weekly zone minute goal notification is on your Versa 4 device, not the Fitbit app. Please swipe down on your screen and tap on the Settings app (gear) in your Quick Settings. Scroll down to Goal reminders and toggle it off. I hope this helps.

LZeeW · ‎02-22-2025

Hello @kieran73 and welcome to the Community. No, that graph can't be changed to show pace. You can give feedback directly to Fitbit in the Fitbit app. Tap on your profile picture, then Send feedback.

LZeeW · ‎02-22-2025

@Cherix7 I moved your post to the Android app forum, a better fit for your question. You have two options to give feedback to Fitbit. You can start a Feature Request. The Feature Request forum is monitored by the developers. If you migrated to a Google account, you can send feedback directly to Fitbit. Tap on your profile picture in the upper right of your Fitbit app, then Send feedback.

LZeeW · ‎02-21-2025

@Paulotte2 You wrote Aria, but did you mean Ace? Does Apple have a “Family” feature that lets gives you parental controls? If so, you might need to remove those parental controls in order to set up your child’s device. I don’t have any details or experience with this. But Google Family Link does this for Android families.

LZeeW · ‎02-21-2025

@KIAKings Do you have your Exercise tile on your Today page? Please tap on the edit pencil in the upper right of your app. Toggle it on, then tap on Save.

LZeeW · ‎02-21-2025

It doesn't matter if the app thinks I'm overtraining or undertraining. It doesn't matter if my daily readiness score is 15 or 100. I get the same three workout recommendations.

LZeeW · ‎02-21-2025

Hello @Mariaria89 and welcome to the Community. Are you getting your vibration notification and the icon that your GPS has connected? Do you have GPS connection for the whole activity?

LZeeW · ‎02-21-2025

@Lezahp The Sense and the Versa 3 offer snore and noise detection as a premium feature.

LZeeW · ‎02-21-2025

Hi @Travelgirl1 What model Fitbit do you use?

LZeeW · ‎02-20-2025

@jconnell5446 I can't help you with this issue. You are describing a Fitbit app issue. App issues are usually limited to one platform, Android or iOS, but not both. I hope a fellow PW 3/Android user can help you.

LZeeW · ‎02-20-2025

@Oldraven I moved your post to the Get Moving forum. I think it is a better fit for this topic and will generate more discussion.

LZeeW · ‎02-20-2025

Hello @whaleStar37 and welcome to the Community. This firmware update involves some Sense and Versa 3 models. Fitbit's Help article said that it could take a month for this to roll out to all affected users. I recommend paying closer attention to your Sense while wearing or charging it. If you have any signs of battery overheating, stop wearing it and do not charge it. If you don't get an update notice soon, then it's possible that Fitbit has paused the update. I'm not a Fitbit employee, but there are many posts about issues with this update.

LZeeW · ‎02-20-2025

Hello @Cicero98 and welcome to the Community. It sounds like you are starting your workout from this tile on your Versa 4: Exercise Quick Start This is a Quick Start tile that has your last three shortcuts. It is tap and go. It will use the interval settings you previously set. If you want to change any of your interval settings, you need to tap on the All option, then select Interval Workout. Swipe up on the "^" to change you settings. You can't set distance intervals, only time intervals.

LZeeW · ‎02-19-2025

Hi @jconnell5446 . I moved your post to the Android app forum, a better fit for your issue. Mile splits don’t require Premium.

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