At vote.gov, our mission is to make it easy for all eligible voters to understand how to register and vote. That’s why we’ve partnered with the U.S. Election Assistance Commission (EAC) to create a tool that helps people more easily fill out the National Mail Voter Registration Form.
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We’re celebrating the release of our new benefits experience onUSA.gov and USAGov en Español. It features a redesigned benefit finder tool, offering a more streamlined way to find government benefits for health care, housing, food, unemployment, and more.
This major update came as a result of the closing of Benefits.gov, SSABest.Benefits.gov, and GovLoans.gov. It transitions the role of the government’s one-stop shop for federal benefits information to theUSAGov program.
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User Experience and Accessibility,
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USAGov
Ensuring USA.gov and USAGov en Español are accessible to people with disabilities is one of our top priorities. And planning for accessibility begins before we create a single piece of code. Learn how developers from our Web Operations team and specialists from our Accessibility team work closely to create an inclusive digital experience.
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User Experience and Accessibility,
Design and Development,
Multilingual
As we continue to develop content for USAGov’s benefit finder, we work hard to tailor the experience for our Spanish-speaking users. Rather than a straight translation from English, we transcreate Spanish language content to catch the nuances of both language and culture. The process begins with our iterative multilingual user research.
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Design and Development,
Multilingual,
USAGov
Since its launch in 2016, vote.gov has been known as a trusted source for accurate, official voting information from the U.S. government. We recently gave the site a new look with improved accessibility features and expanded information based on questions we heard from voters. And vote.gov is now available in 19 languages — covering 96% of the American public — with more on the way.
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Vote.gov
One of the USAGov program’s core focus areas is improving the benefits experience for our users. With customer experience in mind, we’re excited to share a significant change coming this fall. Benefits.gov, which has been hosted by the Department of Labor since 2002, will be sunsetting at the end of September, and we're creating a new benefits experience on USA.gov and USAGov en Español.
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USAGov
Every year, during the first week of March, government agencies join forces to share consumer safety and scam prevention tips during National Consumer Protection Week (NCPW).
This year, USAGov will lead conversations on X (formerly Twitter) to connect people to actionable tips and resources from across the government. If you’re part of a government agency, we invite you to take part in this year’s English and Spanish language chats on Thursday, March 7, 2024, at 1 PM and 3 PM ET, respectively.
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USAGov
As we shared in our 20th anniversary post, people have come to USAGov en Español since 2003 for official, trusted government information and services in Spanish. The site was created as a counterpart to USA.gov (then known as FirstGov.gov) and in response to Executive Order 13166to improve access to services for people with limited English proficiency (LEP).
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USAGov
We’re excited to celebrate USAGov en Español’s 20th anniversary this month. Since 2003, the site has been a trusted guide to government information and services for Spanish speakers.
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Marketing,
Content,
Design and Development,
Performance and Analytics,
Multilingual,
USAGov