Our Blog

Topic: Multilingual

Building a tool to make mail-in voter registration more accessible

At vote.gov, our mission is to make it easy for all eligible voters to understand how to register and vote. That’s why we’ve partnered with the U.S. Election Assistance Commission (EAC) to create a tool that helps people more easily fill out the National Mail Voter Registration Form. 

October 22, 2024 Read More

Topics: Marketing, Content, Design and Development, Multilingual

Creating the new benefits experience on USA.gov and USAGov en Español

We’re celebrating the release of our new benefits experience onUSA.gov and USAGov en Español. It features a redesigned benefit finder tool, offering a more streamlined way to find government benefits for health care, housing, food, unemployment, and more.

This major update came as a result of the closing of Benefits.gov, SSABest.Benefits.gov, and GovLoans.gov. It transitions the role of the government’s one-stop shop for federal benefits information to theUSAGov program.

October 01, 2024 Read More

Topics: Content, User Experience and Accessibility, Design and Development, Performance and Analytics, Multilingual, USAGov

How our developers and accessibility specialists work together

Ensuring USA.gov and USAGov en Español are accessible to people with disabilities is one of our top priorities. And planning for accessibility begins before we create a single piece of code. Learn how developers from our Web Operations team and specialists from our Accessibility team work closely to create an inclusive digital experience.

September 17, 2024 Read More

Topics: User Experience and Accessibility, Design and Development, Multilingual

How multicultural research guides USAGov’s benefit finder

As we continue to develop content for USAGov’s benefit finder, we work hard to tailor the experience for our Spanish-speaking users. Rather than a straight translation from English, we transcreate Spanish language content to catch the nuances of both language and culture. The process begins with our iterative multilingual user research.

August 27, 2024 Read More

Topics: Design and Development, Multilingual, USAGov

Introducing the new vote.gov

Since its launch in 2016, vote.gov has been known as a trusted source for accurate, official voting information from the U.S. government. We recently gave the site a new look with improved accessibility features and expanded information based on questions we heard from voters. And vote.gov is now available in 19 languages — covering 96% of the American public — with more on the way.

August 27, 2024 Read More

Topics: Content, User Experience and Accessibility, Design and Development, Performance and Analytics, Multilingual, Vote.gov

A new benefits experience is coming to USAGov

One of the USAGov program’s core focus areas is improving the benefits experience for our users. With customer experience in mind, we’re excited to share a significant change coming this fall. Benefits.gov, which has been hosted by the Department of Labor since 2002, will be sunsetting at the end of September, and we're creating a new benefits experience on USA.gov and USAGov en Español.

August 07, 2024 Read More

Topics: Marketing, Content, Design and Development, Performance and Analytics, Multilingual, USAGov

Partner with USAGov to share your agency’s scam and fraud tips this March in X (Twitter) chats

Every year, during the first week of March, government agencies join forces to share consumer safety and scam prevention tips during National Consumer Protection Week (NCPW)

This year, USAGov will lead conversations on X (formerly Twitter) to connect people to actionable tips and resources from across the government. If you’re part of a government agency, we invite you to take part in this year’s English and Spanish language chats on Thursday, March 7, 2024, at 1 PM and 3 PM ET, respectively.

February 20, 2024 Read More

Topics: Marketing, Multilingual, USAGov

USAGov en Español's FY2023 fourth quarter insights

 

 

November 20, 2023 Read More

Topics: User Experience and Accessibility, Performance and Analytics, Multilingual, USAGov

Speaking your language: USAGov outreach’s approach to bilingual content

As we shared in our 20th anniversary post, people have come to USAGov en Español since 2003 for official, trusted government information and services in Spanish. The site was created as a counterpart to USA.gov (then known as FirstGov.gov) and in response to Executive Order 13166to improve access to services for people with limited English proficiency (LEP).

October 31, 2023 Read More

Topics: Marketing, Content, User Experience and Accessibility, Multilingual, USAGov

Celebrating 20 years of USAGov en Español

We’re excited to celebrate USAGov en Español’s 20th anniversary this month. Since 2003, the site has been a trusted guide to government information and services for Spanish speakers.

October 16, 2023 Read More

Topics: Marketing, Content, Design and Development, Performance and Analytics, Multilingual, USAGov

About this Blog

USAGov, Search.gov and Vote.gov work to make it easier for people to find information from their government about the services they need. Follow our journey and help us learn as we go. 

Discover more about:

Sign Up for Updates