Home Security Blog and Resources

Home security systems are essential for protecting property and providing peace of mind. Costs for professional home security system installation typically range from $300 to $2,000, depending on factors such as equipment type, monitoring options, and system complexity. Monthly monitoring fees can also impact costs, with most falling between $10 and $50 per month. Homeowners should also consider whether they want a DIY or professionally installed system, as each option comes with different cost structures and features.  Average Home Security System Cost Per Component Most home security systems are priced based on the individual components used, such as cameras, sensors, and control panels. On average, homeowners can expect to spend between $200 and $1,500 for equipment alone, depending on the type and number of devices needed.  Component Cost Range Control Panel $100 to $300 Door and Window Sensors $10 to $50 each Motion Detectors $30 to $100 each Security Cameras $50 to $500 each Smart Locks $100 to $300 Alarm Systems $30 to $80 For a typical home, installing these components and adding a monitoring plan can result in total installation costs between $500 and $2,000.  Home Security System Cost by Type Different types of home security systems offer varying features, flexibility, and pricing. Here’s a breakdown of popular types and their typical costs:  DIY Systems  Cost: $200 to $800 (one-time equipment cost), $0 to $15 monthly for optional monitoring. Description: DIY systems allow homeowners to install the equipment themselves and are generally more affordable. Many DIY systems have optional professional monitoring, though some rely solely on self-monitoring. Brands like SimpliSafe and Ring offer these systems, making them ideal for those looking for budget-friendly, easy-to-install solutions.  Professionally Installed Systems  Cost: $1,000 to $2,500 (installation and equipment), $30 to $60 monthly for monitoring. Description: Professionally installed systems, such as ADT or Vivint, offer extensive options with high-quality equipment and 24/7 professional monitoring. These systems are installed by experts, ensuring full home coverage and technical support, but come with higher upfront and monthly costs.  Smart Home-Integrated Systems  Cost: $500 to $1,500 for equipment, $15 to $50 monthly for monitoring. Description: Smart home security systems integrate seamlessly with smart home devices like Alexa, Google Home, and Apple HomeKit. Brands like Nest Secure and Abode offer smart home compatibility, ideal for tech-savvy users who want a comprehensive, connected system.  Labor Costs for Home Security Installation  For professionally installed systems, labor costs typically range from $100 to $500, depending on the system’s complexity and the home’s layout. Labor costs cover installation, equipment configuration, and basic user training. Some companies may include labor in the total package price, but always clarify this when comparing quotes. Home Security System Cost by Property Complexity  The complexity of a home’s layout and the number of entry points significantly impact the overall cost of installing a security system. Here’s a rough estimate of costs based on property complexity:  Property Type Estimated Cost Range Apartment or Condo $300 to $700 Single-Family Home $500 to $1,500 Large or Multi-Level Home $1,500 to $3,000 Cost by Home Size  Larger homes require more sensors, cameras, and potentially additional control panels to provide full coverage, increasing the overall cost. Below is an estimate based on home size:  Home Size Total Cost Range Small Home (<1,500 sq. ft.) $300 to $1,000 Medium Home (1,500 - 2,500 sq. ft.) $800 to $1,800 Large Home (>2,500 sq. ft.) $1,500 to $3,000 Other Cost Considerations  Several additional factors can influence the total cost of a home security system:  Monitoring Fees: Professional monitoring services typically cost between $10 and $50 per month, depending on the level of support and response times. Some companies offer discounts for annual subscriptions. Cloud Storage for Cameras: Many security systems store video footage in the cloud. Monthly storage fees range from $5 to $20 based on storage limits. Smart Home Integration: Additional costs may apply if you want integration with smart home devices like lights, thermostats, or voice assistants, usually between $100 and $300.  Battery Backups and Cellular Support: Systems with backup batteries and cellular support provide added security during power or internet outages. These features can add around $100 to $200 to the overall cost. Insurance Discounts: Many insurers offer premium discounts for homes with professionally monitored security systems. Be sure to check with your insurance provider for potential savings.  Factors That Affect Home Security System Cost  Several key factors influence the overall cost of a home security system, from equipment needs to additional features and customization:  Type of System: DIY systems typically have lower upfront and monitoring costs than professionally installed options, but they may lack certain advanced features and support. Monitoring Fees: Professional monitoring generally costs between $10 and $50 per month, depending on response time and service level. Some providers offer self-monitoring options, which reduce monthly expenses. Equipment Requirements: Costs increase with the number of sensors, cameras, and additional components required to cover a home’s square footage and entry points. Smart Home Integration: Systems compatible with smart home devices may have higher upfront costs but provide additional value through enhanced features like voice control, remote access, and automation. Cloud Storage and Data Fees: Security cameras often use cloud storage to save video footage, with fees ranging from $5 to $20 per month for data storage. Battery Backup and Cellular Support: Backup batteries and cellular connectivity ensure functionality during power or internet outages, adding $100 to $200 to system costs. Home Size and Layout: Larger homes with complex layouts require more equipment and often higher installation costs to ensure comprehensive coverage.  Understanding these factors can help homeowners choose the best security system within their budget, balancing equipment costs, monitoring fees, and the specific needs of their home and lifestyle.  Home Security System Costs by Brand  Popular home security brands offer a variety of plans, equipment options, and monitoring features. Here’s a comparison of three leading providers and their cost ranges:  ADT  ADT is known for its comprehensive, professionally installed systems with 24/7 monitoring. ADT offers reliable security solutions, including high-quality equipment and responsive customer support. The typical cost for ADT ranges between $600 and $1,500 for installation and equipment, with monthly monitoring fees between $35 and $60. ADT also provides a six-month satisfaction guarantee on installations, giving homeowners added peace of mind. For those seeking extensive coverage and hands-on support, annual costs generally range from $1,020 to $2,220. Explore reviews from real homeowners on ADT's services. SimpliSafe  SimpliSafe specializes in flexible DIY systems with optional monitoring, making it an ideal choice for those who want affordability and ease of setup. With no required long-term contracts, SimpliSafe provides equipment-only plans starting at $200 to $500, with monitoring costs between $0 and $25 monthly. Known for its straightforward installation, SimpliSafe is perfect for renters and homeowners looking for flexible, cost-effective security solutions. For comprehensive coverage with monitoring, annual costs typically fall between $0 and $800.  Explore reviews from real homeowners on SimpliSafe's services. Vivint  Vivint is a high-end provider of smart home-integrated security systems with customizable plans and professional installation. Offering smart home compatibility, Vivint provides advanced features such as video doorbells, smart locks, and security cameras. The typical cost for Vivint ranges from $700 to $1,800 for equipment and installation, with monitoring fees from $29 to $50 per month. For homeowners seeking robust security with smart home integration, annual costs generally range from $1,048 to $2,400.  Explore reviews from real homeowners on Vivint's services. The Bottom Line  The cost of a home security system varies widely depending on the type of system, installation method, and monitoring features. On average, homeowners can expect to pay between $300 and $2,000 for equipment and installation, with monthly monitoring fees adding another $10 to $50. Choosing the right security system depends on your specific needs, budget, and whether you prefer a DIY setup or professional installation. Comparing quotes, features, and monitoring options can help you find the best fit for your home and lifestyle. 

If you’re in the market for a new home security system, you’ve probably heard about ADT.  With over 145 years in the home security industry, ADT has become a well-established home security provider, known for its comprehensive and customizable security solutions. The company offers a range of services including burglar alarms, fire alarms, video surveillance, and smart home automation. And key features of ADT's home security systems include advanced equipment such as motion detectors, door/window sensors, security cameras, and smart home devices that can be controlled via a mobile app. While ADT does offer popular and high-performing home security options, you’ll want to make sure that it’s the best choice for you. To help you out, we’ve compiled a list of ten things you need to know about ADT. 1. ADT has been in business for over 145 years ADT was founded in 1874, making it one of the oldest and most established home security providers in the industry. While a company’s time in business isn’t necessarily an indicator of product and/or service quality, it can provide peace of mind to know that your home security provider has years of experience in the industry. 2. How ADT home security systems work ADT's home security systems work through a combination of hardware, software, and professional monitoring to protect your home from various threats. Here's a breakdown of how these systems typically function: Hardware components ADT provides a variety of home security products that include some of the following: Sensors Cameras Alarms Control panels All ADT hardware makes up your home security system (combined with ADT’s software and professional monitoring) and is connected to your main control panel. Through the control panel you can arm or disarm your home security system and communicate with ADT monitoring centers. Software ADT has three mobile apps that allow users to remotely control their security system from a smartphone or computer. It’s important to note that each app is compatible with different generations of ADT devices — in most cases, ADT Control® or ADT+ will be the apps you will use, especially if you’re buying a new ADT security system. Each app allows you to remotely arm/disarm your home security system, receive real-time alerts, access live video monitoring, and more. ADT offers the following mobile apps: ADT Control® — designed to work with ADT’s more recent security systems, particularly those using the ADT Command panel ADT Pulse® — designed to work with ADT’s earlier security systems ADT+ — designed to integrate your ADT security with your Google Nest devices In addition to ADT’s mobile app software, you can integrate your ADT system with your smart home devices, including smart locks, lights, and thermostats, enabling automated home management. Professional monitoring ADT provides round-the-clock monitoring through its network of monitoring centers. When a sensor is triggered on one of your security devices, your system sends a signal to an ADT monitoring center. Upon receiving an alert, ADT's monitoring professionals will assess the situation and contact you. If necessary, monitoring professionals will also dispatch emergency services (police, fire department, or medical services). 3. The average cost of an ADT system The cost of your ADT system will depend on the package and monitoring plan you choose. ADT offers two security system packages and a build-your-own package option.  Prices for packages typically range from approximately $390 to $750 — this price range is the upfront cost of your system devices. In addition to this upfront cost, you are required to pay for a pro monitoring plan of $24.99 per month (if you install your ADT system yourself, you’re required to pay for a one month minimum for monitoring; if your ADT system is professionally installed by the company, you’re required to sign a 36-month contract for monitoring). It’s important to note that ADT frequently has sales or offers special discounts on its products, packages, and monitoring services. Thus, the average costs outlined above are subject to change throughout the year. 4. ADT monitoring contracts ADT contracts typically last for 36 months (3 years). However, the length of the contract can vary depending on the specific package and promotions available at the time of signing. In some cases, particularly for customers in California, ADT may offer 24-month (2-year) contracts. It’s important to note that if you terminate your contract before the end of the term, you may be required to pay an early termination fee, which is usually a percentage of the remaining balance of your contract. 5. ADT products and packages ADT offers a variety of products that are available to purchase individually or in a package. It’s worth noting that all ADT devices are wireless (some Google Nest devices are wired).  ADT offers the following home security products: ADT Door/Window Sensor ADT Motion Detector ADT Keypad ADT Keychain Remote ADT Smoke Detector ADT Water & Temperature Sensor ADT Door/Window Sensor Spacer Every ADT system starts with one ADT Smart Home Hub, one ADT Window/Door Sensor and access to the ADT + app.  ADT’s devices are also available to purchase in packages, providing you with the basic home security devices for your home, 24/7 professional monitoring, and more. Packages vary based on whether you’re installing your system yourself or if you’re having ADT install your system professionally. 6. ADT includes Google Nest products In October 2020, ADT started offering Google Nest products as part of its home security systems. This collaboration between ADT and Google is intended to integrate Google's Nest smart home devices with ADT's professional monitoring services, enhancing the overall smart home and security experience for customers. As part of its product lineup and packages, ADT offers the following Google Nest devices: Google Nest Cam (outdoor or indoor, battery) Google Nest Doorbell (battery) Google Nest Cam (indoor, wired) Google Nest Mini (2nd gen) Google Nest Hub (2nd gen) Google Nest Hub Max Google Nest Thermostat ADT and Google Nest device monitoring is integrated in the ADT+ app. 7. ADT professional and DIY installations When you purchase an ADT home security package, you have the option to install your devices yourself or have ADT come to your home to install devices professionally. In many cases, ADT offers special discounts and offers if you choose a pro installation. 8. ADT system monitoring and response technology ADT’s System Monitoring and Response Technology lets you easily verify or cancel an alarm with just one tap through your ADT mobile app. Each ADT mobile app is equipped with ADT Alarm Messenger™, a text messaging system that allows you to contact your emergency contacts to determine if an alarm is a real emergency. If you require emergency assistance, you can press the “Request Police” button in Alarm Messenger and 911 dispatchers will be sent to your home. In addition to these quick and easy mobile app functions, ADT has six 24/7 professional monitoring centers. Thus, when you purchase an ADT package and a professional monitoring contract, you’ll be looped into a monitoring center immediately if one of your security devices is triggered. 9. ADT live virtual assistance ADT offers live virtual assistance if you need support, assistance in setting up your new devices, and more. In most cases, you will have a video call with an ADT professional, removing the need for an in-person visit to troubleshoot any issues/concerns you may be encountering with your ADT system. 10. ADT customer reviews ADT is ranked in the Top 10 Best Home Security Companies on BestCompany.com. Compared to other ranked home security companies, ADT reviews are currently limited. However, we can derive some patterns from customer sentiment that may be helpful if you’re considering ADT for your home security needs. ADT reviews on BestCompany.com are currently mixed. Some recent reviews include complaints from customers about unexpected installation fees and other hidden charges. However, 75 percent of ADT reviews are 4 or 5 stars. And satisfied ADT customers frequently highlight the following about their experience with company: Feeling of security and safety in their homes Reasonable pricing for devices and monitoring Ease of remote system control and monitoring via mobile apps The final word Is ADT a good security system? Is ADT worth it? These are important questions to consider that can only be answered by researching and comparing the home security company options available to you. However, with your new foundation of knowledge about ADT, you may now be better equipped to make the best decision for your home security needs. ADT Home Security Products and Reviews Learn more about ADT's home security products, packages, and pricing. And read ADT reviews from verified customers. Learn More

September 2022 — Best Company announces the top 10 home security companies in California. Companies are listed in their ranked order for the state of California, as listed on BestCompany.com. Frontpoint {%company-card vertical="home-security" company="frontpoint"%} Founded in 2007, Frontpoint is a home security industry leader that provides completely wireless security systems. The company offers customizable home security packages and professional monitoring plans.  On Best Company, Frontpoint averages 4.1 stars with over 3,100 reviews. Positive reviews highlight the exceptional customer service and high-quality equipment. Frontpoint also received Best Company’s 2022 Expert’s Choice Award.  Vivint {%company-card vertical="home-security" company="vivint"%} Serving more than 1 million customers across the United States, Vivint is a popular choice for home security solutions. All Vivint systems are professionally installed and monitored. Customers can customize their home security system to fit their desired level of security and budget.  Vivint’s customer reviews repeatedly mention the helpful mobile app, the quality customer service, and the high-tech security equipment.  Brinks Home Security {%company-card vertical="home-security" company="brinks-home-security"%} Brinks Home Security is one of the largest home security companies in the United States. Brinks stands apart from competitors by offering its patented ASAPer security technology which alerts loved ones in case of an emergency. Brinks has a 30-day return policy and a no-contract security option.  On Best Company, Brinks averages 3.8 stars out of 5, and positive reviews highlight the great products, easy installation, and friendly customer service.  ADT  {%company-card vertical="home-security" company="adt"%} With over 140 years of experience, ADT has become a familiar name in the home security industry. The company offers a wide variety of security equipment such as security cameras, doorbell cameras, environmental detectors, carbon monoxide detectors, motion detectors, sensors, and control panels.  The majority of ADT’s customer reviews on Best Company are positive. Reviewers appreciate the reasonable prices, reliable equipment, and knowledgeable customer service.  Cove {%company-card vertical="home-security" company="cove"%} Cove is a relatively new company, yet maintains an excellent star rating on Best Company. Cove’s main mission is to provide customers with easy, enjoyable, and economical home security services. Cove also has one of the best risk-free trials in the industry with a 60-day money-back guarantee.  With a 4.6 out of 5-star rating, Cove’s home security reviews highlight exceptional customer service and extensive equipment options.  Fluent Home {%company-card vertical="home-security" company="fluent-security"%} Fluent Home offers a wide range of home security packages — from basic security equipment to advanced home automation. Fluent Home has over 70 years of experience in the home security industry supplying advanced technology and reliable monitoring services.  With a 3.4 out of 5-star rating, Fluent Home customers are generally satisfied with the equipment, monitoring service, and customer service.  Alarm Grid {%company-card vertical="home-security" company="alarm-grid"%} Alarm Grid is a DIY home security solution with an optional monitoring service. Based in Flordia, the company sells Honeywell security products providing a large variety of home security equipment options.  On BestCompany.com, the company only has 22 reviews, although almost all of these reviews are 5-stars.  Smart Shield Systems {%company-card vertical="home-security" company="smart-shield-systems"%} Smart Shield Systems is a local company operating exclusively in San Diego, California, and offers easy DIY home security installation. The company also provides home automation solutions for individuals who want to connect and control their home technology in one place.  Smart Shield Systems has an impressive 4.9 out of 5-star rating with close to 50 customer reviews on BestCompany.com. Link Interactive {%company-card vertical="home-security" company="link-interactive"%} Link Interactive offers 2GIG equipment with DIY installation and customizable systems. The company has a 30-day money-back guarantee and a takeover program for customers who have an existing system.  On Best Company, Link Interactive averages 4.4 out of 5 stars with over 130 customer reviews. Former and current customers highlight the company’s friendly customer service and affordable pricing.  Alarm Relay {%company-card vertical="home-security" company="alarm-relay"%} Alarm Relay is a nationwide home security provider that offers services starting at $8.95 per month. Customers can purchase a new system or add Alarm Relay monitoring services to a previously installed alarm system.  Alarm Relay only has 10 reviews, though all of these reviews are either 4 or 5 stars.  How we rank Company scores and rankings on Best Company are calculated through our Best Rank Algorithm. This algorithm is composed of the following factors and weights: Average score of reviews — 72.5% Volume of reviews — 22.5% Responsiveness to reviews — 5% To receive a score, a company must have at least 10 customer reviews left on its profile, and recent reviews carry more weight than older reviews.  We do have partnerships with some companies on our site, through which we receive compensation. However, this compensation does not affect rankings or review scores.

August 2022 — Best Company recently announced that Frontpoint has received the 2022 Expert's Choice Award. About the Expert’s Choice Award Every year the Best Company vertical expert highlights one company that they think stands out among competitors, regardless of overall category ranking.  With over 3,000 customer reviews on BestCompany.com, Frontpoint secures the position as our home security expert’s choice because of its excellent customer service, established positive reputation online, and premium monitoring service. About Frontpoint {%company-card vertical="home-security" company="frontpoint"%} Best Company User Star Rating — 4.1/5 StarsType of System — DIY Premium Year Founded  — 2007 Frontpoint combines the convenience of a DIY system with the reliability of high-tech equipment. Founded in 2007, the home security company has a proven history of quality customer service and innovative home security solutions. Frontpoint now has over 500 employees and offers home security systems in all 50 states and Washington, D.C. The company has a 4.1 out of 5-star rating with over 3,000 customer reviews on BestCompany.com.  Customers can choose between three different home security packages based on the size of their home and their desired level of security. Packages start at around $99 with a monthly monitoring fee of $49.99. Frontpoint customers can also customize their package with add-on equipment.  Company insight  “We are honored to be chosen for Best Company’s 2022 Expert’s Choice Award for Home Security,” said Sachin Gadhvi, Chief Commercial Officer at Frontpoint. “Frontpoint’s mission is to make it effortless for our customers to protect what matters most to them. We will continue to deliver best-in-class protection with the industry-leading dispatch times and state-of-the-art technology they have come to expect from us.” Experience and accreditation  Frontpoint has received multiple awards and recognitions for achievements on Best Company. Here are some of the awards Frontpoint has received in the last year:  1,000 5-Star Reviews — The 1,000 5-Star Reviews Award is given to companies with 1,000+ 5-star user reviews on Best Company. (See full press release) 2022 Great Quality Award — The Great Quality Award from Best Company is given to companies that have a 4+ average quality sentiment with a minimum of 50 user reviews on the review site. (See full press release) 2022 Top 3 Ranked —The Top 3 Ranked Award is based on the average review score and requires 100 reviews minimum. Frontpoint reviews Seventy-eight percent of reviewers gave Frontpoint a 4-star or 5-star rating. We conducted a review of these reviews given within the last year to pinpoint company highlights.  In our review, 58 percent of these reviews mentioned the professional and knowledgeable nature of customer support. Twenty-three percent of these reviews highlighted the easy installation and moving process. Other major themes include the quality of products, the quick response time from the monitoring center, and the affordable price point.  The bottom line  You can’t just trust anyone to protect the home and people you love. When searching for a home security system, you need a company you can trust with reliable equipment and helpful employees. If you are thinking about purchasing a home security system, we suggest looking into Frontpoint to see if it’s a good match for you. 

June 2022 — Best Company recently announced the four home security companies that earned at least 1,000 5-star reviews. About this award The 1,000 5-Star Reviews Award is given to companies with 1,000+ 5-star user reviews on Best Company. Companies did not have to apply for this award. Instead, they qualified based on the number of verified, 5-star reviews posted to our site from past clients. Award recipients The companies listed below are the recipients of the 1,000 5-Star Reviews Award. These companies are not listed in any particular order. {%company-card vertical="home-security" company="vivint"%} Vivint offers a variety of home security and home automation products with 24/7 professional monitoring and lifetime equipment warranties.  {%company-card vertical="home-security" company="brinks-home-security"%} Brinks Home Security is a popular home security provider that offers patented ASAPer security technology, a 30-day return policy, a no-contract security option, a two-year equipment warranty, and home automation compatibility.  {%company-card vertical="home-security" company="guardian-protection"%} Established in 1950, Guardian Protection is a trusted home security provider offering 24/7 professional monitoring, smart home technology, and high-end products.  {%company-card vertical="home-security" company="frontpoint"%} Frontpoint is a nationwide home security company that offers self-installation services with five comprehensive security packages to choose from.  A note about 5-star reviews Home security providers that regularly receive 5-star reviews tend to perform well in areas of customer service, product quality, and affordability. These companies have an established history of meeting and exceeding customer expectations.  If you or someone you know is in need of a home security system, we recommend researching and contacting these highly rated home security companies. 

May 2022 — Best Company recently announced the six home security companies that earned the Great Quality Award in 2022. About this award The Great Quality Award from Best Company is given to companies that have a 4+ average quality sentiment with a minimum of 50 user reviews on the review site. Companies did not have to apply for this award. Companies were selected for this award based on their ability to meet the designated qualifications. The quality sentiment is measured each time a customer submits a review. Customers can rate the company’s quality on a one-star to five-star scale.  Award recipients  The companies listed below are the recipients of the 2022 Great Quality Award. These companies are not listed in any particular order. {%company-card vertical="home-security" company="link-interactive"%} Based in Ogden, Utah, Link Interactive is a do-it-yourself home security provider that offers equipment variety, versatile contracts, and extensive video analytics.  {%company-card vertical="home-security" company="cove"%} A rising company that has shown to be a top contender in the home security industry is Cove. Cove offers affordable and user-friendly security equipment that can be installed within a matter of minutes. {%company-card vertical="home-security" company="fort-knox-security"%} Fort Knox Security serves major Texas cities providing security for residential and commercial properties. The company has low monitoring rates and offers same-day installation for some locations. {%company-card vertical="home-security" company="guardian-protection"%} With over 70 years of experience, Guardian Protection is most of the largest and most trusted home security companies on the market. The company offers fast and free installations for customers in Deleware, Maryland, Ohio, Pennsylvania, and Washington, D.C. {%company-card vertical="home-security" company="frontpoint"%} Founded in 2007, Frontpoint Security Solutions LLC is a well-known home security provider offering month-to-month agreements, professional monitoring, high-tech equipment, and outstanding customer service. {%company-card vertical="home-security" company="a-tech-security"%} Locally owned and operated, A-TECH Security is a New Mexico-based company offering remote connect programming to your system and professional installation. This is a popular choice for customers living in the Albuquerque area. Quality note Customers can distinguish between high-quality and low-quality products and services by reviewing overall star ratings and sentiment scores. Home security providers with high customer review scores have a demonstrated history of customer satisfaction. Home is where the people and things most valuable to you often reside. These home security companies understand that and strive to create a high-quality product that provides peace of mind.  For those searching for a home security system, we recommend these six home security companies for leading the way in customer satisfaction and quality. 

  Do-it-yourself home security has come a long way. What used to amount to little more than installing an additional deadbolt and guard dog in the late nineties, now accounts for nearly 50 percent of the $78.5 billion home security market. This shift is in large part due to growing consumer preference for an online-first shopping experience, one-time payments over long-term subscriptions, and smart home integration. Home security companies have adapted accordingly, with some major professional installers adding a DIY package to their existing product lineups and others making individual products like video doorbells available a la carte. Security providers like Cove, meanwhile, are flipping the traditional home security model on its head, and focusing wholly on developing reliable, state-of-the-art technology that, as Cove mentions on its website, “even a kid can install.” Online-First Approach Door-to-door salespeople have long been a hallmark of the residential security industry. Comb through most negative home security reviews online, and you’ll easily find accounts of push sales reps employing sometimes deceptive tactics to sell security systems, often leaving homeowners scratching their heads as they try to figure out not only what they just paid for, but also how much they’re paying, and for how long. The traditional sales model is just one of the ways in which Cove is breaking from the pack. In place of a pushy salesperson, Cove provides a helpful online questionnaire that takes all of the guesswork out of what a given homeowner might need to secure the home. The questionnaire asks what kind of structure is being covered, how many doors and windows it has, and what other security features might be needed. Customer Review: D Kenneth from Saint Clair Shores, MI “Easy to deal with, not pushy sales people like other companies. The speaker through the alarm was a bit spotty talking to the rep, but it was clear as could be over the phone.” Once the user completes the questionnaire, Cove generates an expert recommendation, complete with a priced, itemized list of suggested home security equipment. This list can be shortened or expanded to feature other security products (more on these below). In short, customers will know exactly what they’re getting, and exactly how much they’re paying before they even submit their credit card information. Freedom over Contracts One common complaint among home security customers centers on companies’ stringent contract policies. In many cases, customers signed up for services without realizing they were committing to a long-term (e.g. 36- to 60-month) contract. Others reported difficulty in cancelling their services or returning their products without paying hefty early termination or restocking fees. Customer Review: Jordan Wright from El Dorado Hills, CA “We recently moved and wanted to install an alarm system. I didn’t want to get stuck with a long-term contract or have an exorbitant up front cost. Cove hit all the things we wanted in an alarm system, and it was super easy to setup.” Cove has thought of this as well. Not only does Cove not require customers to sign a contract for services, but customers also receive a generous, 60-day free trial in which they can receive a full refund of the products they paid for, including shipping fees. So while some providers are in a rush to sign homeowners up to long-term contracts and a fraught return window, Cove gives customers up to two months to use their gear, risk-free. Robust, Easy-to-Install Technology Every piece of home security equipment Cove produces is designed to be installed and set up within minutes. From the central control panel to the HD outdoor security camera, each security device operates on a reliable wireless network — meaning no drilling, no wires — and comes with a lifetime warranty. The Cove Touch Alarm Panel at the heart of every system features a simple, intuitive user interface that makes everything from arming and disarming the system, to adding and naming sensors and cameras, as easy as clicking a button. This ease of use is similarly reflected in Cove’s remote key fob and mobile app. And if homeowners need additional support, they can communicate with a service rep directly through the control panel, over the phone, or through Cove’s 24/7 online chat feature. Customer Review: Janay Peters “It's been amazing! From the setup, which was surprisingly easy (My younger siblings could absolutely set this system up)! To the functions of the daily arming and disarming is basically flawless! We've had a couple accidents forgetting to disarm the system and as soon as the alarm goes off, not even 30 seconds later, Cove calls to make sure everything is alright. If I just so happen to not answer, a police is at my door in about 10 minutes. I love Cove!” All Cove sensors feature a durable adhesive backing and five-year battery life, meaning motion detectors, door/window sensors, and glass break detectors can be installed safely and easily. And because sensors are programmed to check in with the control panel once every hour, if communication lapses at any point, the homeowner will be notified immediately. A recent addition to Cove’s security offering is its indoor and outdoor security cameras, which are both wifi compatible and can store up to 30 days of continuous streaming through Cove’s cloud storage program. Both cameras feature enhanced night vision and employ AI technology to distinguish familiar faces from intruders. Although Cove lacks some smart home integrations like smart locks, lighting, and thermostats, the company does provide some home safety devices like smoke and carbon monoxide detectors, flood sensors, and personal medical alerts — all of which are designed to trigger the system in the event of an emergency. Granted, Cove’s line of home security products may not be as extensive or diverse as some leading professional installation companies. For example, the company does not as yet offer video doorbell cameras, which are quickly becoming a staple among industry leaders. But what Cove may lack in product types and diversity it makes up for in simple, effective design and set up. Cove’s DIY approach to home security may not be ideal for everyone. Sensors operating on a closed wireless network come with limited ranges in larger houses, and customers will still need to pay extra if they want added features like professional installation or monthly monitoring. The good news is that the DIY home security industry is still growing and developing. While they may not fully supplant traditional home security companies in terms of market share, DIY home security providers like Cove will continue to provide transparent prices and user-friendly products. Full Cove Review To learn more about Cove and to read verified Cove reviews from actual customers, check out our full Cove review. Learn More

  We’re excited to announce Vivint Smart Home as the 2021 winner of Best Overall Home Security Company. Best Company has professionally reviewed more than 190 home security companies and gathered over 23,000 real customer reviews. Each customer review has been extensively moderated to ensure its authenticity, and the average customer rating was the greatest factor in determining our pick for the best overall company.  Vivint has been recognized as a market leader in home security technology for years. The company has received various industry awards, including the PCMag Editors’ Choice Award, U.S. News & World Report's Best Home Security System of 2019, Business Intelligence Group Excellence in Customer Service Award, and more. Vivint's home security systems not only protect your home from burglary, but its smart safety alarms also protect against fire and flood. Products and protection Vivint offers a comprehensive smart home solution and allows customers to choose from a variety of products to create a system that works for their home. Customers can also finance their products to get the smart home of their dreams without paying for everything upfront. Additionally, all Vivint equipment is under a lifetime warranty. Our home security experts are most impressed with Vivint’s new Smart Deter technology that allows Vivint’s security cameras to not just record crime, but to actively prevent it.  When Vivint cameras spot someone trying to steal a package off of a doorstep, they activate an LED ring and 65 dB speaker, letting the potential thief know they’ve been caught on camera.   Customer reviews Most importantly, with a nearly 4 out of 5 average review score and over 7,500 consumer reviews, it’s clear that Vivint is delivering on its promises of protection and peace of mind to its customers. This has especially been true in the last calendar year, with Vivint’s average customer review score on BestCompany.com improving by 19 percent.  Customer Review: Cynda from Aurora, CO "I am pleased with Vivint for the most part. When we've had alarm go off...I have been contacted immediately and everyone has been extremely understanding and responsive. My only complaint was that our saleman promised us a life alert system at no extra charge and we never received it. I talked with a customer service rep...about this and was assured we would receive one and we never did..." Customer Review: Brandon from Kingsland, GA "Awesome experience, quick and nice looking install. Doorbell and exterior cameras pick up anything or anyone who gets close." Customer Review: Darren from Berthoud, CO "Very easy to use and able to know what is going on at my door as well as knowing if my garage door is open or closed" See how Vivint compares to the competition. While Vivint has earned the title “2021’s Best Overall Home Security Company,” that doesn’t necessarily mean it's the best company for every household. We encourage you to utilize our full list of home security companies near you to find the best fit for your home.  See Complete Rankings

Of the nearly 21,000 verified home security reviews posted to Best Company between January 2017 and February 2021, approximately 15.99 percent were one-star reviews; 4.85 were two stars; 7.40 percent were three stars; 18.37 percent were four stars; and 53.40 percent were five stars. While this breakdown may reveal only a superficial glance at the overall home security customer experience, analyzing the content of the reviews themselves unearths some very important motivations of customers who leave a given star rating. 1-star reviews: False alarms and lengthy contracts More than 3,000 home security customers left a one-star review for their respective provider — though a significant portion of them wished they could “give zero stars,” or even negative stars if they could. And they expressed their discontent in a number of ways: “This is the worst company I have ever had to deal with.” “Do not sign a contract with this company.” “I would not recommend this company to anyone.” But once you look past the hyperbole and extreme rhetoric, you get to some of the real, tangible reasons why customers rated these companies so poorly, and the reasons fall into three main buckets: “Goes off in the middle of the night.” One of the most frequent home security complaints among the one-star reviews is the alarm system going off “in the middle of the night,” and often for no reason: ★☆☆☆☆ “Three times now, in the middle of the night, the alarm goes off. It is terrifying being woken up to a blaring alarm.” “The door sensors were going off in the middle of the night and we had NOT even placed them yet.” “Since I ordered [the system], the alarm system pad on the bedroom wall continues to chirp (beep) randomly ... usually in the middle of the night.”   Home security systems can go off in the middle of the night for numerous reasons: low battery on system components, signal interruption, defective equipment, or improper installation. But false alarms alone are not the reason for the one-star review; it’s the lack of company support following the false alarm.  Some customers complained they were unable to speak to a human customer service representative after a false alarm, while others were relegated to exchanging emails with the company without coming to a swift resolution. Takeaway: For the reasons mentioned above, some false alarms are unavoidable; but home security customers can prevent alarms from going off in the middle of the night by taking the following precautions: Opt for a professionally installed system Test the system regularly (e.g. check the batteries and connection points) Look for systems with a simple arm/disarm feature Choose a company with accessible, responsive customer service “I am stuck in a five-year contract.” The other chief complaint among the one-star group revolves around the lengthy contracts offered by some home security providers: ★☆☆☆☆ “I have had trouble since the start up of my service. Can't get a hold of original people who set it up. Hard talking to customer service. You get transfered multiple times and have to explain each time. Can't cancel cause you are stuck with the contract.” “We were not told we were signing up for 5 years as we never would have done that with a new system. We moved a year later after giving up on their system after multiple repairs that never repaired the system. So we are stuck with 4 years of paying for a system we no longer own.” “The bottom line is that I was told I signed a 5 year contract (which a contract never was talked about).” “[The company] sent the contract over, we signed it (should have read it better I guess), and now a year later when I try to cancel I am being told we are locked into a 3 year contract.”   The prevailing sentiment of these one-star reviews is the feeling that the customer was deceived into signing a long-term home security contract that was not overtly discussed during the initial sales pitch. Long home security contracts are often accompanied by lower monthly rates or low upfront costs. Takeaway: As cliche as it may sound, read the fine print. Don’t let low monthly monitoring fees or free equipment be the main reason you sign a home security contract. Before signing, ask the home security representative directly about the terms and length of the contract being offered. You may discover the company wants to sign you to a five-year contract, or maybe the company has more flexible terms like a month-to-month system; in either case, you won’t know for certain unless you ask. “I have been trying to cancel my service.” Secondary to the contract issues many home security customers face, is a home security provider’s inflexible cancellation policy. Roughly a third of one-star reviews (approximately 1,000 reviews) mention issues with canceling their home security services: ★☆☆☆☆ “No written notice after you cancel so you have to take their word that the contract truly has been cancelled. Had to keep calling them every other week for 3 months to get out of it and money refunded.” “In order to cancel my account [the company] has to email me a form which I have to complete and return. Then the service will be canceled in 1-2 weeks.” “They email you a form but you have to physically mail it back to them. And THEN it takes 60 days.” “Apparently, in order to cancel the account, you have to ask to be transferred to their "Customer Loyalty Department" and request that they email you a form.“   The consensus among one-star reviewers is that home security companies intentionally make the cancellation process difficult; in short, they often describe the home security company’s cancellation policy as the following: Unclear — terms of cancellation are not easy to find on the service contract, company website, or through customer service. Complicated — cancellation often involved multiple phone calls and redirects to different departments, and physical forms that must be mailed. Time-Consuming — cancellation may take several days or even weeks to be fulfilled, and only if proper protocol is followed. Unreliable — automatic payments may still be withdrawn during the cancellation period, and if the right department is not notified, they may continue indefinitely. Takeaway: Most home security companies offer some type of money-back guarantee for new customers that come with a 30-day no-risk window. While this may not be enough time for some customers to truly test the capabilities (and limitations) of their systems, it is the best time to cancel if the company isn’t a good fit. Otherwise, the customer will find himself committed to seeing the contract through (or paying expensive fees for early termination). 2-star reviews: Hours on hold While the one-star review acts as the repository for all the anger and vitriol a customer can possibly direct at a given establishment, the two-star review is often more measured, but just as damning as their one-star counterparts. Most two-star reviewers tend to acknowledge some positive attributes about the company, but find themselves unable to look past the glaring flaws that led them to leave a review in the first place (e.g., “the equipment is good, but the service is bad.”). And although fewer home security customers left a two-star rating than a one-star rating, the content of their reviews revealed some important trends: “I have spent hours on the phone.” More than 100 two-star reviewers mentioned troubles with contacting customer service over the phone either reach tech support or ask a policy question: ★★☆☆☆ “3 hours on the phone and still not working right.” “Not great. It has taken 7 tech visits and over 10 hours on the phone in 6 months to finally get everything set up properly.” “Customer service is unresponsive. Calling for technical support gets you hold music for about 10 minutes, then the phone will ring once before disconnecting you.”   Customer service remains one of the most important assets of any retail industry, home security included. A recent article by Hubspot identified customer service as the deciding factor for 73 percent of customers when it comes to brand loyalty. The article also mentions the need for businesses to move in an omnichannel direction by providing multiple ways for customers to contact them (e.g. phone and video calls, live chat, and social media). Takeaway: Before choosing a home security provider, determine what contact channels are available for customers. Most companies offer a general customer service hotline or email address; but the ones that truly champion responsive customer service provide more options. 3-star reviews: Sales? Great! Follow-through? Meh. Three-star reviewers are an interesting group because the three-star rating is subject to the widest variance in interpretation. For example, one three-star review describes the company as “Very good. Quick efficient service. There when I need them,” while another three-star review for the same company attests that the “sales and installation was horrible and deceiving.” But the majority of three-star reviews express lukewarm feelings toward the companies, calling various stages of the sales, installation, and monitoring process as simply “okay,” “alright,” or even “mediocre.” “My doorbell camera works maybe half the time.” Three-star reviewers, in general, seem to appreciate various aspects of the home security experience; many laud the sales team for being friendly and customer service for being helpful; however, a significant portion of three-star reviews identify issues with the equipment itself: ★★★☆☆ “It's ok. Often the doors don't sensor. Sometimes the app doesn't work. Overall it's ok.” “ok...not great. Always have issues with connection and the cameras and doorbell have connectivity problems whenever i connect.” “I love the doorbell camera but it seems as if it has a delay. People will be knocking at my door before it notifies me.” “Sales team was really good. Install team was okay at best. Left a mess and some of the equipment that was installed like the door sensors fell out. Had to reinstall them.”   “They could have better follow-up.” Other customers complained about poor follow-through: ★★★☆☆ “Good so far, but I think the follow up after the sale has been sub standard. No one called to follow up on product performance.” “Customer support is very friendly when you call them but they don't have any follow up. I don't like the long service contracts, it isn't anything you can't purchase in a big bow store.”   Takeaway: No home security company is perfect, neither is the equipment they sell; that said, companies need to deliver on the customer expectations they themselves set up — and provide solutions whenever they fall short. Several three-star customers complained that companies did not provide adequate support or follow-through post-installation. As you compare home security companies, try to find out which ones are the best at responding to issues quickly. 4-star reviews: Suggestions, not complaints Four-star reviewers generally approve of the home security companies they do business with — with minor caveats. The group is second only to five-star reviews in terms of volume (almost 4,000 strong), and represent one of the most informative groups for the home security industry because unlike the one- and two-star reviewers, most four-star reviewers are offering suggestions rather than complaints. “I like this security system, except . . .” Not surprisingly, four-star reviewers have good things to say about their home security provider; but many reviews offer specific ways in which the security system (or company at large) could be improved: ★★★★☆ “I like this security system except that when I want to view a video for a specific time of day it does not allow me to do that.” “Service has been good. However, I feel it is unnecessary to purchase the hardware on a line of credit. I felt I was misled but by then it was too late.” “Our experience has been good for the most part except for the fact it took 4 months to finally receive an email statement of how much our bill is.” “All is good except I don't get an email or text when there is an upgrade.”   Takeaway: You can have a positive experience with a home security company and still recommend suggestions to improve the company’s service or products. As online reviews become more and more important to businesses, home security companies are developing a vested interest in gaining as many five-star reviews as possible. Verified four-star reviews highlighting specific, solvable issues can be an effective way for the company to make its products and services better for everyone. 5-star reviews: The simple things More than half the home security reviews posted to Best Company gave companies a five-star rating. The main reasons? Cheap prices? Fancy new equipment? While those factors definitely resonate with all home security customers regardless of star rating, the main reasons customers give home security companies a five-star rating include responsive customer service, and easy-to-use security systems. “The system is easy to use.” It may seem like an over-simplification, but making a home security system easy to navigate is one of the most effective ways for providers to secure customer loyalty: ★★★★★ “Great company. Friendly salesman. The system is easy to use. I love that I can arm my house from anywhere.” “It's been very good so far. Installation in two hours and easy to use and understand. Also, the company is receptive to inquiry and approachable.” “Super customizable and easy to use! I love that I can use the phone app to check on my cameras.”   “Great customer service!” As mentioned before, excellent customer service should be at the forefront of every home security company’s mission statement: ★★★★★ “The best thing is the customer service. They have been very responsive and have taken their time to make sure I have been satisfied rather than just trying to get me off the phone.” “Fast customer service, and incredibly innovative products that are easy to use.” “Excellent customer service has been extremely helpful, courteous, and unbelievably good.”   Takeaway: At this point, home security shouldn’t be complicated. Neither should getting a hold of customer service be. As home security and home automation technology becomes increasingly intuitive, homeowners should feel confident enough to navigate their way around their security systems without much trouble. And when they have questions, they should expect their customer service representatives and home security technicians to provide helpful, specific answers. No two home security companies are the same (that’s why we rank them), and some security providers are so large, that two customers of the same company can have completely different experiences from one another. But based on the reviews, customers searching for the best home security company for them should look for the following qualities: Knowledgeable staff that can explain the home security system in simple terms Intuitive home security technology that anyone can learn to use Transparent contract and policy terms, especially cancellation and moving policies A listening ear that applies customer suggestions to create a better product   To find the best home security company in your state, visit our home security home page!

2020 has been a chaotic year. Besides the global pandemic, widespread social upheaval, and an unpredictable stock market, the year was also marked by months of contentious political campaigning culminating in a heated presidential election. And there’s still a month left! Amid the chaos, however, one factor has remained ever present in the minds of homeowners and renters alike: the need to keep their families, homes, and possessions safe. Although the home security industry as a whole took a major hit during the initial outbreak back in March 2020, leading companies have rebounded during the ensuing months by adjusting their policies and practices to address the changing residential security landscape. Companies that have promoted virtual appointments, COVID-19 safety protocols, touchless technology, and DIY home security installations have thrived — and customers are taking notice. Per Best Company’s extensive customer review database, we’ve compiled the top five home security companies of 2020, based primarily on customer experience: 5. Brinks Home Security4. Frontpoint3. Cove2. Guardian Protection1. Vivint 5. Brinks Home Security As of November 2020, Brinks Home Security has earned our fifth spot with a 7.4 overall score and a 3.9-star rating across 3,767 reviews. With more than 900,000 residential and commercial home security clients, the Texas-based company added more than 17,000 new customers between June and September of 2020. Despite acquiring more than 110,000 new subscribers from Protect America, engagement with customers has remained strong in large part due to installing new leadership and spending fewer resources on ineffective marketing efforts. Brinks Home Security Reviews Considering the sheer amount of Protect America subscribers who were recently added to the Brinks Home Security family (nearly 10 percent of its total customer base), growing pains are bound to follow, with some customers complaining that Brinks Home has been slow to respond to certain requests. That said, 576 former Protect America customers rated Brinks Home Security’s service an average of 3.8 stars, in near lockstep with its 3.9 star rating for all customers. Customers frequently mention how easy Brinks Home’s DIY home security system was to install and set up, report few problems with the equipment itself, and praise the customer support team: "They really work with you and they are very patient to help you figure out how to set it up and mark the panel and stuff. The alarm is easy to use and works immediately." – Sheehan "So far I have had no problems with their equipment, and they did a great job on the installation and set up of my security system. Everything's working great, and customer support is very thorough and their process of set up is very easy." – Craig Vanpembrook "The customer support answered all of my questions and they stayed on the line and talked to me for a long time to make me feel comfortable with what they were proposing and they did a good job. It was very easy to set up and it went together exactly the way that they said it should." – Don 4. Frontpoint DIY home security giant Frontpoint has earned the number four spot on our list. The company has maintained an 8.9 overall score and a 4.2 star rating across 2,591 verified customer reviews. Frontpoint offers customers an advanced technology platform that is easy to monitor and manage through its proprietary mobile app. In October 2020, Frontpoint sold its controlling interest to investment firm Twin Point Capital. Per a statement from Frontpoint CEO Syed K. Zaidi, this strategic partnership will introduce a greater level of “reliability, technological innovation, and outstanding customer service” to the company’s already solid home security offering. Frontpoint Reviews Despite a limited sample size of reviews since this acquisition (87), Frontpoint customers have continued to give the company high marks, awarding Frontpoint an average score of 4.1 stars since the beginning of October 2020. As for the company’s overall customer review profile, customers enjoyed the ease of getting a hold of a customer service rep or home security professional, the straightforward installation process, and the ease of home security system operation: "Frontpoint is pretty easy to get a hold of and they always do their best to handle problems quickly and efficiently. The system is very easy to install and monitor yourself. I am very happy with the product." – Natalie "The security equipment for me was easy to install so that was a real plus. Also every time that I learned it had accidentally been set off, Frontpoint called me immediately. We have been very pleased with everything." – Frank "I picked Frontpoint for the reliability. Everybody is extremely helpful when I talk to them. The system is easy to use." – Cecil 3. Cove Even though Cove has only been in business since 2018, and has amassed only a fraction of the customer reviews garnered by the other companies on this list, the home security provider has quickly made a name for itself in the DIY home security space, earning an 8.5 overall score with an impressive 4.8 star rating across 220 customer reviews. Cove Reviews To put Cove’s impressive rise into a better context, we examined the 220 most recent reviews of each of the top five home security companies on our list and calculated their average score: Vivint: 3.6 stars Guardian Protection: 4.4 stars Cove: 4.8 stars Frontpoint: 4.1 stars Brinks Home Security: 3.1 stars As you can see, Cove’s 2020 star rating stays on top. Nearly 10 percent of Cove customers who posted on Best Company said they would “highly recommend” the company, while several others noted the great customer service and easy installation process the company prides itself on. "Excellent pricing and customer service. Easy to install. Very pleased so far. Looking forward to integrated cameras (indoor and out) as well as the ability to "name" sensors. I would highly recommend to anyone." – Bill W. "Great customer service, you always get prompt attention when calling in with questions. There products are easy to install and understand." – Peter "My family uses Cove for our home security, and we haven't had a problem since. It was very easy to install, and the workers were very nice and helpful with getting us the right option for our home." – Brayden Ibert 2. Guardian Protection As one of the most experienced home security firms in the industry, and recipient of Best Company’s $100 Satisfaction Guarantee, it should come as little surprise that Guardian Protection has secured the number two spot on our list. The company sports an impressive 9.0 overall score and a 4.5 star rating across 3,922 verified customer reviews. In the wake of the COVID-19 pandemic, Guardian Protection has taken additional steps to ensure its customers’ needs are being met. In a recent interview, the home security company’s VP of Care and Monitoring Operations Jason Bradley mentioned simplifying customer engagement, frequent communication, "and working even harder to be upbeat and positive on [customer service] calls.” Guardian Protection Reviews Since the initial coronavirus outbreak in March 2020, Guardian Protection has largely followed through on these initiatives and maintained positive customer interactions. For the 1,567 reviews posted between March and November 2020, 85 percent of them gave Guardian Protection either four or five stars! Several customers praised Guardian Protection for the peace of mind the company’s systems provided them and their families, while others expressed appreciation for the safety protocols demonstrated by technicians. Customers also remarked on how responsive Guardian Protection’s team was. "Everyone has been on time, professional, friendly, and helpful in customer services. I love the app. The whole system is easy to use and gives me peace of mind. I like having a solid company protecting my house." – Brian "Our technician was amazing. He was very efficient and answered all of our questions. He was extremely personable and great at his job. He also took great care to follow all the COVID protocols, which we appreciated immensely. He was awesome!" – Matthew Hoff "Guardian Protection was recommended by my utility concierge. I don't have to worry about my home when I am traveling. They have been very responsive to whatever I needed." – Donnie 1. Vivint With a 9.1 overall score and a 4.0 star rating across 4,994 reviews, Vivint has earned our top spot. Vivint’s feature-rich home security offering has attracted more than 1.6 million subscribers, and the company has successfully lowered average monitoring costs and attrition rates over the past year. A pioneer in smart home and home security technology, the company is always evolving, and is one of the few home security providers to offer a branded, fully integrated AI platform.  Vivint Reviews Several customers identified Vivint’s camera monitoring and mobile app integration as their favorite home security feature. Meanwhile, others applauded the system’s ease of use, and nearly 75 percent of all reviews mentioning “customer service” awarded Vivint either four or five stars. "The best thing about Vivint is the convenience of the app and the price. Everything seems to be working the way it is supposed to and every time I've called with a problem, it has been taken care of." – Chad "It's easy to use. The equipment is good and the cameras are good quality. I like being able to arm and disarm my home from anywhere and being able to keep an eye on who comes in and out of my house." – Dustin "The service is excellent and so is customer service. The devices are easy to use. I love the app and being able to use it everywhere." – Tammye As we prepare to put 2020 in our collective rearview mirror and welcome in the new year, remember that the leading home security companies are working hard to deliver affordable security systems, safe installation practices, and prompt response times to customers throughout the country. To see the top home security companies in your state, visit the Best Company home security home page.