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Your partner for innovative and customized captive solutions

Known for flexible program design, fast money movement and personalized access to accurate and real-time data, we proactively manage your captive to help you maximize its economic and operational value.

Captive awards 2023

Global reach, empowered local expertise: Every market is unique. Our global team has an in-depth understanding of the nuances and distinctive challenges of different markets, and the capabilities to issue local policies wherever they are needed. They are also experts in seamlessly managing complex claims across borders.

A track record of innovation: Innovation is not an afterthought for us; it’s an essential element of how we work with a wide variety of captive owners with diverse needs and risk profiles. Our long-term focus on innovation, coupled with our financial strength and underwriting capabilities, enable us to create bespoke captive solutions for both traditional and emerging risks.

Personal, fast and efficient service: We built our award-winning service around fulfilling our clients’ specific needs. For example, we don’t pool premiums before ceding funds to captives. That means money moves to captives in days, not weeks or months.

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Customer Stories

“I would say AXA XL demonstrates strong financial stability and service capabilities while investing time to understand us, which are key criteria for us.”
Risk Manager

Customer Stories

“They take time to understand our business and needs and generally responsive to those. They do what we need everywhere we need it and do a good job of putting a team behind it. The client executive and underwriters that we have are very good and transparent.”
Risk Manager

Customer Stories

“AXA XL is much better than their peers on each of our carrier choice criteria: global scale, flexibility on how we structure programs, strong technical expertise and ability to execute all types of administrative actions.”
Risk Manager

Customer Stories

“AXA XL stands for partnership and continuity, always willing to be a partner and to provide solutions to ensure business continuity.”
Risk Manager

Customer Stories

“Their bench is deep, with lots of talented people, that are not just smart, but people you can enjoy spending time with and for some, even call them friends.”
Risk Manager

Customer Stories

“AXA XL stands for integrity, financial strength, care about customer, value personal relationship and long-term strategic partner.”
Risk Manager

Customer Stories

“I worked with AXA XL to set up an innovative, tailor-made extended coverage policy reinsured by the group’s captive. I particularly appreciated that the AXA XL team listened to my needs, as well as their proactiveness and competence in achieving efficient and effective implementation. In addition, their services are of high quality and perfectly adapted.”

Customer Stories

“We've always been very happy with AXA XL's fronting and administration capabilities. For several years, the team have managed our Liability policies to our full satisfaction. That's why we approached them last year to ask them to also handle our Property policy and claims administration. As part of the detailed list of requirements we also expected combined Liability and Property policies to be issued in the main countries. It wasn't an easy ask, but the team at AXA XL listened very closely in order to get a true understanding of our needs and then went the extra mile to present us a unique, tailor-made solution. AXA XL's main differentiator is not the premium, but rather the invaluable services they provide, as well as the strong partnerships they have both within AXA and with other carriers which we can directly benefit from.”

Customer Stories

“AXA XL has a dedicated Asia regional director who is from Asia, understands Asia and is passionate about Asia’s captive industry development. We have regular contact with the captive team. It benefits us greatly, through sharing the latest developments and innovative solutions for captives in Asia and the world as a whole, and exploring new solutions for the Sinopec Captive, including employee benefits."

Customer Stories

“In addition, at AXA XL’s invitation, we jointly shared our experience on captives’ role in risk management at a seminar organised by the HKMA Infrastructure Financing Facilitation Office (IFFO) and the Insurance Authority (IA) in March 2019 to 80 senior representatives from the industry. AXA XL’s dedication to the industry deeply impressed us. We look forward to an even stronger relationship as our captive further develops.”

Our Claims Promise



When you buy an insurance policy, you're buying a promise. Our promise is to deliver an exceptional claims experience. "Wherever and whenever you need us”.

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  • Related Resources

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Fast Fast Forward
Captive insurance has often shown its worth during challenging times. Against the backdrop of a hardening rates and tightening of terms and conditions in the traditional insurance market, exacerbated by the COVID-19 pandemic, we’re seeing more companies look to expand their use of an existing captive or set up a new one. Marine Charbonnier, Global Programs and Captives Regional Director, Asia & Europe, at AXA XL, discusses this increased interest and the importance of communication in finding the right solutions for buyers.
Let's Talk with AXA XL
Fast Fast Forward
Lets Talk_Captives with Steven Bauman, reprinted from captives.com with permission, 2019
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Fast Fast Forward
Shiwei Jin, Global Programme & Captive Regional Director, Asia, at XL Catlin, explains how the captive industry is evolving in Asia and why clients are looking to captives to play a part in their global programmes.

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