Customer Success
Story: Samsung

How Samsung Turkey has become the highest-selling consumer
electronics brand both online and offline.
Book a demo
Challenges
To future-proof their digital commerce solution across all channels; digital, telesales and physical stores.
To construct B2B capabilities for their dealer network.
To reach out to a broader audience and offer a next-level shopping experience.
Results & Capabilities

Live Commerce

Live Commerce events resulted in sales increases of up to 200% compared to the average sales during the active hours.

Trade-In & Pay-On-Delivery

Trade-In & Pay-On-Delivery. Instant evaluation and return of old phones with live credit and balance payment.

On-site Product Installation

Technical service upsells goods and services when visiting customers for on-site product installation. Getting post-sales teams involved in up-sell and cross-selling.

Ecosystem

Include dealers in the digital commerce ecosystem by making them able to place online orders for the customer.

Questions about how our platform works?
Talk with an Akinon expert today. Contact Us