Why “AI” projects fail
“AI” is heralded (by those who claim it to replace workers as well as those that argue for it as a mere tool) as a thing to drop into your workflows to create whatever gains promised. It’s magic in the literal sense. You learn a few spells/prompts and your problems go poof. But that was already bullshit when we talked about introducing other digital tools into our workflows.
And we’ve been doing this for decades now, with every new technology we spend a lot of money to get a lot of bloody noses for way too little outcome. Because we keep not looking at actual, real problems in front of us – that the people affected by them probably can tell you at least a significant part of the solution to. No we want a magic tool to make the problem disappear. Which is a significantly different thing than solving it.