Journal tags: label

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The meaning of “AI”

There are different kinds of buzzwords.

Some buzzwords are useful. They take a concept that would otherwise require a sentence of explanation and package it up into a single word or phrase. Back in the day, “ajax” was a pretty good buzzword.

Some buzzwords are worse than useless. This is when a word or phrase lacks definition. You could say this buzzword in a meeting with five people, and they’d all understand five different meanings. Back in the day, “web 2.0” was a classic example of a bad buzzword—for some people it meant a business model; for others it meant rounded corners and gradients.

The worst kind of buzzwords are the ones that actively set out to obfuscate any actual meaning. “The cloud” is a classic example. It sounds cooler than saying “a server in Virginia”, but it also sounds like the exact opposite of what it actually is. Great for marketing. Terrible for understanding.

“AI” is definitely not a good buzzword. But I can’t quite decide if it’s merely a bad buzzword like “web 2.0” or a truly terrible buzzword like “the cloud”.

The biggest problem with the phrase “AI” is that there’s a name collision.

For years, the term “AI” has been used in science-fiction. HAL 9000. Skynet. Examples of artificial general intelligence.

Now the term “AI” is also used to describe large language models. But there is no connection between this use of the term “AI” and the science fictional usage.

This leads to the ludicrous situation of otherwise-rational people wanted to discuss the dangers of “AI”, but instead of talking about the rampant exploitation and energy usage endemic to current large language models, they want to spend the time talking about the sci-fi scenarios of runaway “AI”.

To understand how ridiculous this is, I’d like you to imagine if we had started using a different buzzword in another setting…

Suppose that when ride-sharing companies like Uber and Lyft were starting out, they had decided to label their services as Time Travel. From a marketing point of view, it even makes sense—they get you from point A to point B lickety-split.

Now imagine if otherwise-sensible people began to sound the alarm about the potential harms of Time Travel. Given the explosive growth we’ve seen in this sector, sooner or later they’ll be able to get you to point B before you’ve even left point A. There could be terrible consequences from that—we’ve all seen the sci-fi scenarios where this happens.

Meanwhile the actual present-day harms of ride-sharing services around worker exploitation would be relegated to the sidelines. Clearly that isn’t as important as the existential threat posed by Time Travel.

It sounds ludicrous, right? It defies common sense. Just because a vehicle can get you somewhere fast today doesn’t mean it’s inevitably going to be able to break the laws of physics any day now, simply because it’s called Time Travel.

And yet that is exactly the nonsense we’re being fed about large language models. We call them “AI”, we look at how much they can do today, and we draw a straight line to what we know of “AI” in our science fiction.

This ridiculous situation could’ve been avoided if we had settled on a more accurate buzzword like “applied statistics” instead of “AI”.

It’s almost as if the labelling of the current technologies was more about marketing than accuracy.

Labels

I love libraries. I think they’re one of humanity’s greatest inventions.

My local library here in Brighton is terrific. It’s well-stocked, it’s got a welcoming atmosphere, and it’s in a great location.

But it has an information architecture problem.

Like most libraries, it’s using the Dewey Decimal system. It’s not a great system, but every classification system is going to have flaws—wherever you draw boundaries, there will be disagreement.

The Dewey Decimal class of 900 is for history and geography. Within that class, those 100 numbers (900 to 999) are further subdivded in groups of 10. For example, everything from 940 to 949 is for the history of Europe.

Dewey Decimal number 941 is for the history of the British Isles. The term “British Isles” is a geographical designation. It’s not a good geographical designation, but technically it’s not a political term. So it’s actually pretty smart to use a geographical rather than a political term for categorisation: geology moves a lot slower than politics.

But the Brighton Library is using the wrong label for their shelves. Everything under 941 is labelled “British History.”

The island of Ireland is part of the British Isles.

The Republic of Ireland is most definitely not part of Britain.

Seeing books about the history of Ireland, including post-colonial history, on a shelf labelled “British History” is …not good. Frankly, it’s offensive.

(I mentioned this situation to an English friend of mine, who said “Well, Ireland was once part of the British Empire”, to which I responded that all the books in the library about India should also be filed under “British History” by that logic.)

Just to be clear, I’m not saying there’s a problem with the library using the Dewey Decimal system. I’m saying they’re technically not using the system. They’ve deviated from the system’s labels by treating “History of the British Isles” and “British History” as synonymous.

I spoke to the library manager. They told me to write an email. I’ve written an email. We’ll see what happens.

You might think I’m being overly pedantic. That’s fair. But the fact this is happening in a library in England adds to the problem. It’s not just technically incorrect, it’s culturally clueless.

Mind you, I have noticed that quite a few English people have a somewhat fuzzy idea about the Republic of Ireland. Like, they understand it’s a different country, but they think it’s a different country in the way that Scotland is a different country, or Wales is a different country. They don’t seem to grasp that Ireland is a different country like France is a different country or Germany is a different country.

It would be charming if not for, y’know, those centuries of subjugation, exploitation, and forced starvation.

British history.

Update: They fixed it!

Tweaking navigation labelling

I’ve always liked the idea that your website can be your API. Like, you’ve already got URLs to identify resources, so why not make that URL structure predictable and those resources parsable?

That’s why the (read-only) API for The Session doesn’t live at a separate subdomain. It uses the same URL structure as the regular site, but you can request the resources in an alternative format: JSON, XML, RSS.

This works out pretty well, mostly because I put a lot of thought into the URL structure of the site. I’m something of a URL fetishist, but I think that taking a URL-first approach to information architecture can be a good exercise.

Most of the resources on The Session involve nouns like tunes, events, discussions, and so on. There’s a consistent and predictable structure to the URLs for those sections:

  • /things
  • /things/new
  • /things/search

And then an idividual item can be found at:

  • things/ID

That’s all nice and predictable and the naming of the URLs matches what you’d expect to find:

Tunes, events, discussions, sessions. Those are all fine. But there’s one section of the site that has this root URL:

/recordings

When I was coming up with the URL structure twenty years ago, it was clear what you’d find there: track listings for albums of music. No one would’ve expected to find actual recordings of music available to listen to on-demand. The bandwidth constraints and technical limitations of the time made that clear.

Two decades on, the situation has changed. Now someone new to the site might well expect to hit a link called “recordings” and expect to hear actual recordings of music.

So I should probably change the label on the link. I don’t think “albums” is quite right—what even is an album any more? The word “discography” is probably the most appropriate label.

Here’s my dilemma: if I update the label, should I also update the URL structure?

Right now, the section of the site with /tunes URLs is labelled “tunes”. The section of the site with /events URLs is labelled “events”. Currently the section of the site with /recordings URLs is labelled “recordings”, but may soon be labelled “discography”.

If you click on “tunes”, you end up at /tunes. But if you click on “discography”, you end up at /recordings.

Is that okay? Am I the only one that would be bothered by that?

I could update the URLs to match the labelling (with redirects for the old URLs, of course), but I’m not so keen on this URL structure:

  • /discography
  • /discography/new
  • /discography/search
  • /discography/ID

It doesn’t seem as tidy as:

  • /recordings
  • /recordings/new
  • /recordings/search
  • /recordings/ID

But if I don’t update the URLs to match the label, then I’m just going to have to live with the mismatch.

I’m just thinking out loud here. I think I should definitely update the label. I just won’t make any decision on changing URLs for a while yet.

Unlabelled search fields

Adam Silver is writing a book on forms—you may be familiar with his previous book on maintainable CSS. In a recent article (that for some reason isn’t on his blog), he looks at markup patterns for search forms and advocates that we should always use a label. I agree. But for some reason, we keep getting handed designs that show unlabelled search forms. And no, a placeholder is not a label.

I had a discussion with Mark about this the other day. The form he was marking up didn’t have a label, but it did have a button with some text that would work as a label:

<input type="search" placeholder="…">
<button type="submit">
Search
</button>

He was wondering if there was a way of using the button’s text as the label. I think there is. Using aria-labelledby like this, the button’s text should be read out before the input field:

<input aria-labelledby="searchtext" type="search" placeholder="…">
<button type="submit" id="searchtext">
Search
</button>

Notice that I say “think” and “should.” It’s one thing to figure out a theoretical solution, but only testing will show whether it actually works.

The W3C’s WAI tutorial on labelling content gives an example that uses aria-label instead:

<input type="text" name="search" aria-label="Search">
<button type="submit">Search</button>

It seems a bit of a shame to me that the label text is duplicated in the button and in the aria-label attribute (and being squirrelled away in an attribute, it runs the risk of metacrap rot). But they know what they’re talking about so there may well be very good reasons to prefer duplicating the value with aria-label rather than pointing to the value with aria-labelledby.

I thought it would be interesting to see how other sites are approaching this pattern—unlabelled search forms are all too common. All the markup examples here have been simplified a bit, removing class attributes and the like…

The BBC’s search form does actually have a label:

<label for="orb-search-q">
Search the BBC
</label>
<input id="orb-search-q" placeholder="Search" type="text">
<button>Search the BBC</button>

But that label is then hidden using CSS:

position: absolute;
height: 1px;
width: 1px;
overflow: hidden;
clip: rect(1px, 1px, 1px, 1px);

That CSS—as pioneered by Snook—ensures that the label is visually hidden but remains accessible to assistive technology. Using something like display: none would hide the label for everyone.

Medium wraps the input (and icon) in a label and then gives the label a title attribute. Like aria-label, a title attribute should be read out by screen readers, but it has the added advantage of also being visible as a tooltip on hover:

<label title="Search Medium">
  <span class="svgIcon"><svg></svg></span>
  <input type="search">
</label>

This is also what Google does on what must be the most visited search form on the web. But the W3C’s WAI tutorial warns against using the title attribute like this:

This approach is generally less reliable and not recommended because some screen readers and assistive technologies do not interpret the title attribute as a replacement for the label element, possibly because the title attribute is often used to provide non-essential information.

Twitter follows the BBC’s pattern of having a label but visually hiding it. They also have some descriptive text for the icon, and that text gets visually hidden too:

<label class="visuallyhidden" for="search-query">Search query</label>
<input id="search-query" placeholder="Search Twitter" type="text">
<span class="search-icon>
  <button type="submit" class="Icon" tabindex="-1">
    <span class="visuallyhidden">Search Twitter</span>
  </button>
</span>

Here’s their CSS for hiding those bits of text—it’s very similar to the BBC’s:

.visuallyhidden {
  border: 0;
  clip: rect(0 0 0 0);
  height: 1px;
  margin: -1px;
  overflow: hidden;
  padding: 0;
  position: absolute;
  width: 1px;
}

That’s exactly the CSS recommended in the W3C’s WAI tutorial.

Flickr have gone with the aria-label pattern as recommended in that W3C WAI tutorial:

<input placeholder="Photos, people, or groups" aria-label="Search" type="text">
<input type="submit" value="Search">

Interestingly, neither Twitter or Flickr are using type="search" on the input elements. I’m guessing this is probably because of frustrations with trying to undo the default styles that some browsers apply to input type="search" fields. Seems a shame though.

Instagram also doesn’t use type="search" and makes no attempt to expose any kind of accessible label:

<input type="text" placeholder="Search">
<span class="coreSpriteSearchIcon"></span>

Same with Tumblr:

<input tabindex="1" type="text" name="q" id="search_query" placeholder="Search Tumblr" autocomplete="off" required="required">

…although the search form itself does have role="search" applied to it. Perhaps that helps to mitigate the lack of a clear label?

After that whistle-stop tour of a few of the web’s unlabelled search forms, it looks like the options are:

  • a visually-hidden label element,
  • an aria-label attribute,
  • a title attribute, or
  • associate some text using aria-labelledby.

But that last one needs some testing.

Update: Emil did some testing. Looks like all screen-reader/browser combinations will read the associated text.